Auto Lines Australia Reviews 189

TrustScore 4 out of 5

4.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 54 reviews, reviewers had a great experience with this company. Customers are really happy with the service provided, often describing it as great, fast, and without fuss. Many people appreciate the quick delivery and the overall efficiency of the purchasing process, highlighting the excellent communication and easy transactions. However, some customers also noted issues with the delivery service, experiencing delays, non-arrivals, or problems with tracking information. A few other people also felt that the product itself had some ambiguities, such as needing additional parts or encountering difficulties with login and registration, or not being compatible with their specific needs despite prior assurances.

What people talk about most

Product

People report ambiguous experiences with product. Many customers express satisfaction, praising fast... See more

Delivery service

Clients share ambiguous opinions on delivery service. Many customers praise quick delivery, with some noting... See more

Service

Customers consistently note positive experiences with service. Reviewers frequently praise the top-notch... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Conflicting emails both within the same minute - 'out of stock, wait a week' and 'on it's way'? Apparently an upgrade so I'm guessing that covers the 'out of stock' aspect. Tracking with 'shop' did... See more

Rated 4 out of 5 stars

The process was quick and easy. Delivery times were met. Was a very positive experience.

Rated 5 out of 5 stars

Comes I great condition visiblely, I haven't used it so I can't say if it is working 100 percent, but overall delivery and appearance it looks great and seems to be functioning well

Rated 5 out of 5 stars

Providing clear description about product and knowledgeable advice from support team. Highly recommended products and service provided.


Company details

  1. Auto Electrical Service

Written by the company

"AUSTRALIA'S #1 OBD2 SCAN TOOL PROVIDER" Auto Lines Australia are the leading supplier of OBD2 scanner for all makes and models of vehicles. Buy high quality OBD2 code reader & scanner online on Australia. All Quality OBD2 Scanner for all makes and models of vehicle's. Australian Stock & Support Provided


Contact info

4.0

Great

TrustScore 4 out of 5

189 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Misrepresentation

Product is advertised in stock, but hasn't shipped in over a week.
I have received notification from Australia Post that an Express Post shipping label was created on Friday night, 4 days after order. As of Tuesday, Aus Post still haven't received it.
The item is still listed as in stock on the website. If it's in stock, why hasn't it shipped yet?
I don't believe the item is in stock. Had I known that it wasn't in stock I would not have ordered it from AutoLines.
I will never order from them again.

October 29, 2024
Rated 5 out of 5 stars

Great piece of equipment.

Great piece of equipment, identified the faults, the parts at fault in 2 of my vehicles and cleared them, it's worth every cent of the purchase price.

October 7, 2024
Rated 5 out of 5 stars

Excited to try it out!

Product had great reviews and indicated really good range of features at a very competitive price. I hope it will help me trouble shoot fault messages on my Land Rover Discovery.

October 1, 2024
Rated 1 out of 5 stars

You havn't sent my order as promised

You havn't sent my order as promised. Youhavn't even took the time to answer my email. Australia post send the parcel back to you because a lack of postage paid by you. the worst is that you slipped up and I lost a customer. Sorry, but I will never buy from you again. Zac.

September 5, 2024
Rated 5 out of 5 stars

This amazing team of people delivered…

This amazing team of people delivered on the product that I received.
It was express shipping, and was delivered within 3 days.
The quality of this product has accomplished what I was working on and had shown my issues right away.
Also entirely greatful it wasn't a fake page! As online shopping can be scary.
But instead of being messed around they delivered.
Honestly very greatful.

August 19, 2024

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look