Automotive Superstore Pty Ltd Reviews 

1,585
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Looking at 199 reviews, reviewers had a great experience with this company. Customers frequently praise the excellent prices and the wide variety of products, often finding exactly what they need. Many highlight the fast processing and delivery services, with orders arriving quickly. The ordering process is generally described as simple and efficient, supported by helpful staff. Conversely, a small portion of people felt that product compatibility was sometimes an issue, with items not fitting as expected. Some reviewers also experienced significant order processing delays or found products listed as in stock were actually unavailable. Additionally, a few customers noted difficulties with the website's navigation, payment processing, or its compatibility tools.

What people talk about most

Product

Users describe ambiguous interactions with product, with many customers praising the product quality,... See more

Order

People report ambiguous experiences with order, with some customers finding the ordering process simple,... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising the fast shipping... See more

Price

Customers had positive experiences with price, consistently praising the great and competitive pricing, with... See more

Website

Reviewers mention ambiguous feedback about the website, with many praising its ease of use for finding and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I initially had trouble getting into my account after a password change recommended by Norton. I contact them online and still had trouble. I persisted and I believe the problem was my end. When I got... See more

Rated 4 out of 5 stars

Great site, short on detail for fitment of wiper blades. There is direction for advice, but no advice on actual fitment types, of which there are two. Despite match to make model and series, not sure... See more

Rated 4 out of 5 stars

Hi, I purchased 2 x large Brembo rotors this week and had them delivered to Melbourne. Items were delivered really quick by Aus Post. When you see the pics you'll understand. Both rotors weigh... See more

Rated 5 out of 5 stars

I ordered pioneer speakers to upgrade the cheap speakers in my series 200 landcruiser from automotive superstores a week ago, recieved them yesterday and fitted them both in about an hour this morn... See more


Company details

  1. Auto Parts Store
  2. Car Accessories Store
  3. Car Stereo Store

Written by the company

Automotive Superstore is Australia’s most trusted car parts & accessories store. All your favourite brands online delivered to your door at unbeatable prices! Free Shipping $99+


Contact info

4.0

Great

TrustScore 4 out of 5

2K reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.0

All reviews

(1,585)

191 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Reverse camera

Very pleased with the service and the speed that I received my order no complaints all great little camera for my bus

May 25, 2026
Unprompted review
Rated 5 out of 5 stars

Fast Shipping and Sharp Pricing

Ordered new wiper blades on Tuesday morning, and they arrived Wednesday. Unfortunately the long rainy spell had suddenly finished by then, but can’t win ‘em all.

May 19, 2026
Unprompted review
Rated 5 out of 5 stars

Suzuki Swift Aerpro kit

fast delivery, kit had everything for complete easy install keeping all the steering wheel controls, excellent Aerpro head unit, wife is very happy great Mother's Day present

May 8, 2026
Unprompted review
Rated 1 out of 5 stars

Part bent metal indents

Part i ordered arrived scratched and metal bent. first time using this place and if this the parts they sell last time!!!. Metal has indents and drag marks like it ripped off another car new parts shouldn't be scratched this bad. I have asked for new part sent at there expense as this looks 2nd hand

May 9, 2026
Unprompted review
Rated 4 out of 5 stars

I initially had trouble getting into my…

I initially had trouble getting into my account after a password change recommended by Norton. I contact them online and still had trouble. I persisted and I believe the problem was my end. When I got through, I was able to re-order one of my previous orders which saved me a fair bit of effort. I went back to the Automotive Superstore because their prices were so much better and I could afford to wait for freight.

April 30, 2026
Unprompted review
Rated 2 out of 5 stars

Would not refund for incorrect order, outside 30 days

Would not accept return of items unused, still in original packaging, because it was past the 30day return period. They are not legally required to do so, but I have never had someone refuse to refund just because they are not required to. Just make sure there is no chance you incorrectly ordered the wrong part number.

April 23, 2026
Unprompted review
Rated 2 out of 5 stars

Wrong fitment match advice

Website provides a poor product description and fitment match is unreliable. Customer Service is not offering full refund for items wrongly described and demands for Returned items to be in Unopened original box.

March 26, 2026
Unprompted review
Rated 5 out of 5 stars

Good value and speedy delivery

The website was quite easy to use and the product I wanted was available at a good price. I received it the following day - very impressed with how quickly I received it.ceived

April 14, 2026
Unprompted review
Rated 2 out of 5 stars

Ordered Parts for my Car.

Ordered Parts for my Car.

The timeline for delivery was the same day they shipped the item.

not enough customer service effort is put into this, unfortunately i can tell the emails are from the same person but not the same email, strange and shady behavior, but in the past the store had been a really good place to purchase from.

April 8, 2026
Unprompted review
Rated 1 out of 5 stars

DO NOT use this company

DO NOT use this company, they sell you an item and when its faulty they make every excuse under the sun to not exchange it, dragging it out and leaving you off the road for weeks and weeks even once the item has been returned.
A truly awful company , STEER WELL CLEAR

April 13, 2026
Unprompted review
Rated 5 out of 5 stars

I Ordered a Ryco Z586 Fuel Filter for…

I Ordered a Ryco Z586 Fuel Filter for my V8 Commodore
and received it the very next day via Australia Post express delivery
I was amazed at the speed and efficiency , I would not hesitate to recommend this company to anyone looking for quality auto parts

April 9, 2026
Unprompted review

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