Autopartsway Reviews 

158
TrustScore 3 out of 5

3.0

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Rated 1 out of 5 stars

Terrible terrible Terrible service. Once you buy a product they make your life a nightmare to accept return. STAY AWAY

Rated 1 out of 5 stars

Entered vehicle information including awd. Web site took me to cv axles that I assumed would be for my awd vehicle. So I ordered one, which turned out to be for a fwd car. They don’t even stock one fo... See more

Rated 5 out of 5 stars

Excellent deals offered at this online vendor. Autopartsway.ca has good packaged deals, great pricing, excellent quality parts and free shipping! I will be buying my parts here instead of Rockauto, wh... See more

Rated 5 out of 5 stars

Good price for own panhard bar for 1997 infinity qx4 only one I could find outside of dealer couldn’t afford dealer $180 but if your vehicle has the death sway replace shocks, front and rear trailing... See more

3.0

Average

TrustScore 3 out of 5

158 reviews

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No recent history of asking for reviews

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3.0

All reviews

(158)

7 reviews in the last 12 months

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Rated 1 out of 5 stars

Customer Support and returns need some work

I have shopped with Autopartsway in the past as we had a landrover and experience was great, you could talk to a person to ensure parts were correct. Fast forward to ordering parts for a Subaru and the experience has been nothing short of terrible. Some of the parts came in wrong for the car, (not normally a big deal) but trying to do a return and find the right parts. Email response has been about a week for each question, tried the have us call you with no luck. Ended up going on FB before I could get some one to return a message. Almost a month later and still trying to get a return approval for a part. Hopefully this is not an indication of what service will be like in the future as they were great to deal with prior.

November 24, 2020
Unprompted review
Rated 5 out of 5 stars

amazing

auto parts way has always been amazing and I would recommend it to all home mechanics.

September 11, 2020
Unprompted review
Rated 4 out of 5 stars

shopped Autopartsway before generally…

shopped Autopartsway before generally fast shipping and the right parts this time unfortunately i got the wrong brakes for the front of the vehicle and had to shop elsewhere as i needed them right away,not sure if it was me that ordered wrong but i put all the correct info for the vehicle but apparently there is 3 types of disc pads for my model that were not shown.i will still buy from Autopartsway because they have decent prices

August 16, 2020
Unprompted review
Rated 5 out of 5 stars

Parts on hand

you not only had the unique part I needed in stock but it was in my hands in Canada, 48 hours after ordered. Thank you. i'll be back

July 10, 2020
Unprompted review
Rated 5 out of 5 stars

Great overall experience!

I can’t believe how fast Ingot my parts!! I shopped on line all over but got the best price (by far) at AutoPartsWay.ca and got my parts in no time. It was my first time buying here, but have saved them in my « to go » stores and now always start my searches here! Excellent service, price, quality and overall experience!

Thanks and keep-up the great work!

April 30, 2020
Unprompted review
Rated 5 out of 5 stars

Recommended!

Quick delivery, good part lookup and compatibility notes to ensure it fit my vehicle.

April 29, 2020
Unprompted review

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