Autoscratch Reviews 1,578

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 178 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, friendliness, and exceptional skill in repairing vehicle damage. Many people highlight the convenience of the service, as technicians arrive on time and perform repairs at the customer's location, saving them a trip to a body shop. The quality of the work is frequently described as outstanding, with cars looking brand new and scratches becoming completely invisible, often exceeding expectations. Reviewers also appreciate the fair and reasonable pricing, which is often more affordable than alternative options. However, some people mentioned an instance where a technician suggested an unconventional repair method for a deep scuff, which raised concerns about the quality of the proposed solution and the overall professionalism.

What people talk about most

Service

Customers consistently note positive experiences with service, often highlighting the professionalism,... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism, efficiency, and... See more

Quality

Users consistently express high satisfaction with the quality of work, often stating that repairs make their... See more

Price

Consumers find price to be positive, with many reviewers noting that quotes were cheaper than anticipated and... See more

Product

People report positive experiences with product, with many customers expressing delight that their items look... See more

Reviews shaping this summary

Rated 5 out of 5 stars

After an initial hiccup on a previous visit by someone else, Craig drove a lot of miles to come and fix my car, he arrived on time as promised and gave me the faith that my car would be restored back... See more

Rated 5 out of 5 stars

Craig came this morning to repair my car after being involved in tiny accident, wing was scratched, he arrived on time and set to work, he did an excellent job, couldn't tell anything had happened... See more

Rated 5 out of 5 stars

I had my car repaired today by Terry. Extremely professional and very polite. He has done an amazing job on my Mercedes rear bumper scuff. I have always been apprehensive about allowing anyone to c... See more

Rated 5 out of 5 stars

We had Tom visit us this afternoon for an underneath scrape on our car. He was very polite, turned up exactly on time, gave an estimate on how long the job would take and gave clear instructions on w... See more


5.0

Excellent

TrustScore 5 out of 5

2K reviews

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Rated 5 out of 5 stars

Scratch and alloy repair

Craig did an absolutely top job on my BMW 2 series, scratch all down the left hand side and two front alloys fixed to a.show room condition again! I Needed it fixing quick so I can sell the car, sorted within a day of making appointment.
Fantastic work, thanks

March 20, 2026
Unprompted review
Rated 5 out of 5 stars

Range Rover door scuff repair

Craig Came out and did a great job sorting the door scuff out on my Range Rover He turned up on time and was very professional and got stuck in straight away. I couldn’t be any happier as it looks brand new! Would definitely recommend to anyone going forward. Thanks again Craig!!

March 16, 2026
Unprompted review
Rated 5 out of 5 stars

Craig Came out and did a great job!!

Craig Came out and did a great job sorting the bumper scuff out on my corsa! He turned up on time and was very professional and got stuck in straight away. I couldn’t be any happier as it looks brand new! Would definitely recommend to anyone going forward. Thanks again Craig!!

March 13, 2026
Unprompted review
Rated 5 out of 5 stars

Craig fixed a scratch on my door and…

Craig fixed a scratch on my door and around my wheel after having a stressful week with a burst tyre accident. I couldn’t be happier with the service & quality of his work! My car looks brand new.. if I could give more than 5 stars I would! Thank you!!

March 11, 2026
Unprompted review
Rated 5 out of 5 stars

Great job by Craig

Thank you very much to Craig! He came today to fix my scratched car. The whole service was so easy and quick from start to end. Craig was here within 2 days of booking, came to my home and sorted my car out in <2 hours. The results look amazing and such a great price!

March 4, 2026
Unprompted review
Rated 5 out of 5 stars

Outstanding service and flawless results ✅💎

From start to finish the service was excellent. Craig responded much faster than I expected, which was a great first impression. His quote came in cheaper than I was anticipating. He turned up exactly when he said he would which I really appreciated.

On top of that he's genuinely friendly and easy to deal with. The quality of his work is top notch, you'd never have known my car was damaged, the finish is flawless.

I'd definitely recommend Autoscratch and will likely be using them again, after seeing what a great job was done with my car I'm confident he can sort my wifes car which looks like it was washed by Freddy Kreuger. 👍🏻

March 2, 2026
Unprompted review
Rated 5 out of 5 stars

Perfect job

Perfect job , repaired a dint and scratch, wheel arch scratch and few touch ups . couple of hours done no messing round . couldnt recommend any more great all round

February 26, 2026
Unprompted review
Rated 5 out of 5 stars

Really recommend this company and…

Really recommend this company and Craig! I got an immediate response via whatsapp and arranged an appt to my convenience really quickly. Craig was punctual, professional and friendly. Got the job done and I honestly can't tell where the chip originally was. Brilliant!

February 25, 2026
Unprompted review
Rated 5 out of 5 stars

Key scratches on door panels

Craig came out early, done a really good professional job, took two key scratches away and resprayed, looks perfect and done under two hours, first class service at a very reasonable price, would recommend auto scratch

February 25, 2026
Unprompted review
Rated 5 out of 5 stars

Great job and service

Really pleased with the work we have had done, can't tell there was ever any damage! The price was also much more reasonable than any other quotes we got. Craig did a great job and was very professional and friendly, thank you!

February 18, 2026
Unprompted review
Rated 5 out of 5 stars

Craig was brilliant!

Absolutely brilliant service from start to finish. My car looks brand new again! I actually forgot where the damage was and struggled to find it, that’s how good the repair was.
Couldn’t be happier with the results and wouldn’t hesitate to recommend Craig to anyone!

February 17, 2026
Unprompted review
Rated 5 out of 5 stars

Scratch repair after keying

After getting quoted £1500 by the ‘approved’ garage to repaint 2 panels after a key-related incident I was really nervous about going for a (much) cheaper alternative. This was especially because my car is not a standard colour. Thankfully Craig turned up within 2 days of receiving a quote and has carried out an absolutely stirling job with the colour matching. Believe me, I don’t want to get keyed ever again, but if I do it will be much less stressful to fix next time - thanks!

February 13, 2026
Unprompted review

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