Autoscratch Reviews 1,578

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 178 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, friendliness, and exceptional skill in repairing vehicle damage. Many people highlight the convenience of the service, as technicians arrive on time and perform repairs at the customer's location, saving them a trip to a body shop. The quality of the work is frequently described as outstanding, with cars looking brand new and scratches becoming completely invisible, often exceeding expectations. Reviewers also appreciate the fair and reasonable pricing, which is often more affordable than alternative options. However, some people mentioned an instance where a technician suggested an unconventional repair method for a deep scuff, which raised concerns about the quality of the proposed solution and the overall professionalism.

What people talk about most

Service

Customers consistently note positive experiences with service, often highlighting the professionalism,... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism, efficiency, and... See more

Quality

Users consistently express high satisfaction with the quality of work, often stating that repairs make their... See more

Price

Consumers find price to be positive, with many reviewers noting that quotes were cheaper than anticipated and... See more

Product

People report positive experiences with product, with many customers expressing delight that their items look... See more

Reviews shaping this summary

Rated 5 out of 5 stars

After an initial hiccup on a previous visit by someone else, Craig drove a lot of miles to come and fix my car, he arrived on time as promised and gave me the faith that my car would be restored back... See more

Rated 5 out of 5 stars

Craig came this morning to repair my car after being involved in tiny accident, wing was scratched, he arrived on time and set to work, he did an excellent job, couldn't tell anything had happened... See more

Rated 5 out of 5 stars

I had my car repaired today by Terry. Extremely professional and very polite. He has done an amazing job on my Mercedes rear bumper scuff. I have always been apprehensive about allowing anyone to c... See more

Rated 5 out of 5 stars

We had Tom visit us this afternoon for an underneath scrape on our car. He was very polite, turned up exactly on time, gave an estimate on how long the job would take and gave clear instructions on w... See more


5.0

Excellent

TrustScore 5 out of 5

2K reviews

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No history of asking for reviews

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Rated 5 out of 5 stars

Professional service

I had my car repaired by Craig today. he has done a great job the service was professional and he kept in contact. Video shown of the work completed afterwards. Would definitely recommend

February 10, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing paintwork

Craig was amazing - did some paintwork on my car after it was hit into and did a cracking job! Really efficient and kind would really recommend again!

February 6, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent work

We were so impressed professionalism of Craig and Autoscratch. The outcome well exceeded our expectations and we would certainly use Autoscratch again.
A first class job.

February 4, 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic work!

Fantastic customer service & workmanship! Very pleased with how good the car looks again. Craig came highly recommended to me and I would recommend him to others too!

February 3, 2026
Unprompted review
Rated 5 out of 5 stars

Craig came to repair the scratches to…

Craig came to repair the scratches to the tail gate on my car at my work place, He was on time and introduced him self and got on with the job. He was very professional and done a fantastic job to repair the damage. I cannot recommend Craig enough. If anyone needs anything doing Craig is the guy to get it done. Brilliant job, thanks Craig.

February 3, 2026
Unprompted review
Rated 5 out of 5 stars

Craig was great

Craig was great. Got my car done so quickly and to such a high standard. The scratches are gone and it looks good as new. Thank you Craig!

January 27, 2026
Unprompted review
Rated 5 out of 5 stars

Thank you Craig for an excellent repair.

Craig made an excellent repair to a damaged near side front bumper & wing.
As well as being very skilled at his job, he was very professional, polite & friendly.
The work was completed on time & at a competitive price.
I would certainly use the company again if the need arises.

January 30, 2026
Unprompted review
Rated 5 out of 5 stars

Great Service

Great Service, repaired the two scratches on my car perfectly and looks good as new, highly recommend

January 29, 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommend

I had some bumper damage on my car due to a minor accident. I requested a quote on Sunday and was booked in, the same week.

Craig was professional, friendly, and very efficient. He came out to my home to repair the damage and the whole job was done within a few hours. The quality of his work is absolutely impeccable – you honestly wouldn’t know there was ever any damage there.

The mobile service was extremely convenient for me. I couldn’t be happier and would highly recommend!

January 29, 2026
Unprompted review
Rated 5 out of 5 stars

Great service from start to finish

Great service from start to finish. Craig arrived on time. Friendly, efficient, and professional. Perfect job. All scratches are done and gone. Looks like new again.
A very good and fair price, job done on my own drive so no inconvenience at all.
Definitely recommending.

January 19, 2026
Unprompted review
Rated 5 out of 5 stars

Great

Thr came out to my house polite and very professional the job was fix within a hour would highly recommended them

January 12, 2026
Unprompted review
Rated 5 out of 5 stars

£450 instead of over £1500? Yes,pls!

Craig came today to repair a few scratches on my Volvo XC60. He did an excellent job and saved me a significant amount of money compared to taking the car to a body shop. He also fixed a couple of stone chips I hadn’t noticed beforehand. Highly recommended.

January 14, 2026
Unprompted review

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