Autoscratch Reviews 1,579

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 178 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, friendliness, and exceptional skill in repairing vehicle damage. Many people highlight the convenience of the service, as technicians arrive on time and perform repairs at the customer's location, saving them a trip to a body shop. The quality of the work is frequently described as outstanding, with cars looking brand new and scratches becoming completely invisible, often exceeding expectations. Reviewers also appreciate the fair and reasonable pricing, which is often more affordable than alternative options. However, some people mentioned an instance where a technician suggested an unconventional repair method for a deep scuff, which raised concerns about the quality of the proposed solution and the overall professionalism.

What people talk about most

Service

Customers consistently note positive experiences with service, often highlighting the professionalism,... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism, efficiency, and... See more

Quality

Users consistently express high satisfaction with the quality of work, often stating that repairs make their... See more

Price

Consumers find price to be positive, with many reviewers noting that quotes were cheaper than anticipated and... See more

Product

People report positive experiences with product, with many customers expressing delight that their items look... See more

Reviews shaping this summary

Rated 5 out of 5 stars

After an initial hiccup on a previous visit by someone else, Craig drove a lot of miles to come and fix my car, he arrived on time as promised and gave me the faith that my car would be restored back... See more

Rated 5 out of 5 stars

Craig came this morning to repair my car after being involved in tiny accident, wing was scratched, he arrived on time and set to work, he did an excellent job, couldn't tell anything had happened... See more

Rated 5 out of 5 stars

I had my car repaired today by Terry. Extremely professional and very polite. He has done an amazing job on my Mercedes rear bumper scuff. I have always been apprehensive about allowing anyone to c... See more

Rated 5 out of 5 stars

We had Tom visit us this afternoon for an underneath scrape on our car. He was very polite, turned up exactly on time, gave an estimate on how long the job would take and gave clear instructions on w... See more


5.0

Excellent

TrustScore 5 out of 5

2K reviews

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Rated 5 out of 5 stars

£450 instead of over £1500? Yes,pls!

Craig came today to repair a few scratches on my Volvo XC60. He did an excellent job and saved me a significant amount of money compared to taking the car to a body shop. He also fixed a couple of stone chips I hadn’t noticed beforehand. Highly recommended.

January 14, 2026
Unprompted review
Rated 5 out of 5 stars

Outstanding repair and great service

I couldn’t be happier with the repair work done on my car by Craig. This is the second time I’ve used his services, and once again he didn’t disappoint. He came straight to my house, which was super convenient, and was friendly, professional, and easy to deal with from start to finish. The difference between before and after is amazing — my car honestly looks brand new again. The repair was done to a very high standard, and you’d never know there had been any damage. I would 100% use Craig’s services again and would highly recommend him to anyone. Brilliant job!

January 15, 2026
Unprompted review
Rated 5 out of 5 stars

What a great service these guys…

What a great service these guys provide! i contacted them tuesday morning regarding damage to my car and requested an urgent fix; they were with me by 9am wednesday morning and did an absolutely amazing job! so friendly and professional and so affordable! recommended them to everyone i know!

January 14, 2026
Unprompted review
Rated 5 out of 5 stars

Craig’s repair was fantastic!

Craig arrived on time and made eveyrhing possible in terms of the small space outside our home to ensure he was going to get the job done. The job itself is fantastic due to a difficult colour match I was hoping for the best and he truly delivered the repair work is spot on and the paint is honestly as perfect as possible.

Fantastic job and a really nice guy.

January 13, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent job

Graig was friendly and helpful, he completed the required work to a great standard at my home on a cold wet day, making everything easy and convenient highly recommended

January 9, 2026
Unprompted review
Rated 5 out of 5 stars

Craig was great!

Craig was great!! Efficient, informative and friendly. Affordable quote and really convenient that he can come to your house. I’ll be recommending him to friends and family.

January 6, 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic experience

Fantastic experience, excellent booking process and Craig was incredibly friendly and carried out the job with real care. Delighted with his work and would highly recommend Autoscratch for any remedial works

January 5, 2026
Unprompted review
Rated 5 out of 5 stars

Craig did a really good job fixing a…

Craig did a really good job fixing a few scratches and scuffs on my car. Managed it in the snow as well! Punctual, friendly, and delivered a great service. Really reasonable price with no hidden extras. Would highly recommend.

January 5, 2026
Unprompted review
Rated 5 out of 5 stars

Autoscratch

Craig is a pleasant amiable person, albeit a little slow in answering emails.
However his workmanship can only be described as excellent. I would not hesitate to employ him again and have already recommended him to several friends.

December 9, 2025
Unprompted review
Rated 5 out of 5 stars

Craig did an amazing job

Craig did an amazing job, he was very professional and polite. The work he has done is second to non! Very impressed my alloy looks brand new again. I would definitely recommend this service to family and friends. Thank you so much Craig. Kind Regards Khadiza

December 11, 2025
Unprompted review
Rated 5 out of 5 stars

Great Service

Great process, friendly and professional, fantastic results. I would recommend and use again.

December 10, 2025
Unprompted review
Rated 5 out of 5 stars

Craig was brilliant

Craig was brilliant, did a fantastic job on the car and the price was so much better than an alternative quote I got for the same job. He was friendly, on time and did a thoroughly professional job. I would certainly not hesitate to use this firm again.

December 3, 2025
Unprompted review
Rated 5 out of 5 stars

Craig was amazing!!!

Craig was amazing, he arrived on time, was super excited efficient and super friendly - he did an excellent job - you cannot tell it’s been repaired. I would highly recommend and would use again!

December 1, 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely amazing

Absolutely amazing. Craig responded within the hour and came to my house the next morning. Did a fantastic job. Can't tell there had ever been a scratch. Clean and tidy and lovely bloke and well priced. I will definitely use again if needed.

November 25, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing Repair by Craig

After badly scratching by car against the pillar on my driveway, I was really concerned about how I could get it fixed without spending a lot of money. Craig was the best and told me exactly how he was fixing it and I had a great chat with him throughout. Great customer service as Craig informed me of his expected arrival time and also cleaned up any rubbish at the end. I couldn’t recommend Craig enough, felt totally comfortable and loved his work. The car is brand new. Thanks again Craig, you’re one of a kind 💪

November 27, 2025
Unprompted review
Rated 5 out of 5 stars

I had my car repaired today by Terry

I had my car repaired today by Terry. Extremely professional and very polite. He has done an amazing job on my Mercedes rear bumper scuff. I have always been apprehensive about allowing anyone to carry out repairs to my cars, but after seeing the magic Terry did on my car, I would have no hesitation in using them and recommending them. Thank you Terry.

November 21, 2025
Unprompted review

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