Autoscratch Reviews 1,579

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 178 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, friendliness, and exceptional skill in repairing vehicle damage. Many people highlight the convenience of the service, as technicians arrive on time and perform repairs at the customer's location, saving them a trip to a body shop. The quality of the work is frequently described as outstanding, with cars looking brand new and scratches becoming completely invisible, often exceeding expectations. Reviewers also appreciate the fair and reasonable pricing, which is often more affordable than alternative options. However, some people mentioned an instance where a technician suggested an unconventional repair method for a deep scuff, which raised concerns about the quality of the proposed solution and the overall professionalism.

What people talk about most

Service

Customers consistently note positive experiences with service, often highlighting the professionalism,... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism, efficiency, and... See more

Quality

Users consistently express high satisfaction with the quality of work, often stating that repairs make their... See more

Price

Consumers find price to be positive, with many reviewers noting that quotes were cheaper than anticipated and... See more

Product

People report positive experiences with product, with many customers expressing delight that their items look... See more

Reviews shaping this summary

Rated 5 out of 5 stars

After an initial hiccup on a previous visit by someone else, Craig drove a lot of miles to come and fix my car, he arrived on time as promised and gave me the faith that my car would be restored back... See more

Rated 5 out of 5 stars

Craig came this morning to repair my car after being involved in tiny accident, wing was scratched, he arrived on time and set to work, he did an excellent job, couldn't tell anything had happened... See more

Rated 5 out of 5 stars

I had my car repaired today by Terry. Extremely professional and very polite. He has done an amazing job on my Mercedes rear bumper scuff. I have always been apprehensive about allowing anyone to c... See more

Rated 5 out of 5 stars

We had Tom visit us this afternoon for an underneath scrape on our car. He was very polite, turned up exactly on time, gave an estimate on how long the job would take and gave clear instructions on w... See more


5.0

Excellent

TrustScore 5 out of 5

2K reviews

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Rated 5 out of 5 stars

Fantastic work and amazing service!

Craig from Autoscratch did an amazing job after our car was scratched several times. We are so happy with the job and he was really great as a person too.

Brilliant work. Brilliant customer services. Brilliant price. What more could you want?

Thank you!

November 17, 2025
Unprompted review
Rated 5 out of 5 stars

Craig provided a great service

Craig provided a great service. He came to my house at the time he said, was very friendly and not only fixed my scratch but laqured the whole back bumper as well. What more could you ask for.

November 13, 2025
Unprompted review
Rated 5 out of 5 stars

Professional Job

We had Tom visit us this afternoon for an underneath scrape on our car. He was very polite, turned up exactly on time, gave an estimate on how long the job would take and gave clear instructions on when we could wash the car after he had finished. The repair was excellent, as good as new.
I would highly recommend Autoscratch

November 11, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Job

Craig provided an excellent service, job completed very efficiently and probably much cheaper than going to a bodyshop. Also, the convenience of having the job done at home was a big bonus. I am very happy with the results and would not hesitate to recommend them again.

November 6, 2025
Unprompted review
Rated 5 out of 5 stars

AutoScratch 5* professional service.

Had auto scratch come out today to sort out a scuff on my rear bumper of my Jaguar. Was worried that maybe the scuffs were too deep and that the paint wouldn’t match but you can’t even tell where the scuffs were before & the paint has been matched perfectly

I dealt with a guy call Tom & he has done an amazing job. Great communication through out, friendly guy & above all else, a real professional job done.

They were able to come out to my place of work and do it for me which is so much easier than having to take your car to a body shop and leave your car with someone for a few days

Can’t sing Tom’s praises enough. He’s done an amazing job, very happy

November 5, 2025
Unprompted review
Rated 5 out of 5 stars

Professional,friendly,100% satisfaction

I have used Auto scratch before a few years ago,craigs work is fantastic, quick and efficient. I would highly recommend auto scratch, the prices are good and the work is 100% so professional.my scuff on my bumper,you would never know i scuffed it.Thank you so much Craig for the amazing work you have done.

November 5, 2025
Unprompted review
Rated 5 out of 5 stars

Professional & Polite

Craig done a great job on our car, turned up on time and got on with it, very polite man and I’m very happy with the work done on our vehicle, communication before work was done was clear and concise, he left no questions unanswered. Highly Recommended! Thanks Craig :)

November 3, 2025
Unprompted review
Rated 5 out of 5 stars

I couldn't be happier with the scratch…

I couldn't be happier with the scratch repair Craig carried out. Not only did he do an outstanding job on the paintwork, making the scratch completely invisible, but his customer service was excellent. He was polite, knowledgeable, and made the whole process easy from start to finish. This saved me a trip to a body shop and was great value for the quality of the repair. Thank you, Craig!"

October 28, 2025
Unprompted review
Rated 5 out of 5 stars

Polite, professional and great results

Craig came today to fix some awful scuffs and scratches on my bmw. He was very polite, informative and professional. The results are absolutely amazing and I cannot believe the difference in before and after! Would definitely recommend Craig and this company to anyone.

October 24, 2025
Unprompted review
Rated 5 out of 5 stars

5 Stars

Thank you, Craig, for incredible service!
Couldn't fault a thing, from inital quote (replying back in record time) to completion of work, everything was smooth, well explained, and done with a smile.
In addition, Craig was professional and friendly, going above and beyond. Couldn't be happier with the service and have already recommended.

October 23, 2025
Unprompted review
Rated 5 out of 5 stars

Craig from auto scratch came out to the…

Craig from auto scratch came out to the house today, I had a large deep scratch on the wing of my car, he did an excellent job, his prices are fair and will definitely use him again for the scratches on the back of my car, I’d highly recommend him.

October 15, 2025
Unprompted review

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