Autotech24.eu Reviews 106

TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

Excellent from start to finish regarding online product/sale. Delivery was quick as it was coming from Europe to Ireland but was able to track all the way so no need for follow up on delivery t... See more

Rated 4 out of 5 stars

I assume the switchbox is good the car has to be reset since the car self doesnt work yet

Rated 5 out of 5 stars

Excelent service. The order was dispached in record time and the part is in good condition, as described online. The shipping had a setback but the Autotech24 costumer service solved the problem by co... See more

Rated 5 out of 5 stars

Fast service and excellent communication. Autotech24 checked the product that I intended to buy and they suggested a similar product based on the VIN that I sent them. The product (a rear left lock f... See more

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4.4

Excellent

TrustScore 4.5 out of 5

106 reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 3 out of 5 stars

Waiting a month and a half for a…

Waiting a month and a half for a product, and you don't answer my e-mails.
I live in a very hot climate, using my car every weekday, driving my daughter, expecting the AC part to be delivered. So we suffer a lot.
But any time I tried to contact you (through "contact us", or directly by mail) you just didn't answer.

Update: They inquired TNT/FedEx who lost the package (this product is out of stock now). Wrote Autotech24 another email in order to make the next steps since they didn't contact me back yet.
Waiting
Update: Got a refund

June 20, 2021
Autotech24.eu logo

Reply from Autotech24.eu

We are sorry, but we don´t have an email with delivery problem. Today I have sent request to TNT, where the shipment is. We will contac you soon.
https://www.tnt.com/express/en_cz/site/shipping-tools/tracking.html?searchType=con&cons=164014495

Update: on July 9th we have sent money back to your card

Rated 1 out of 5 stars

I didn't receive my order

I didn't receive my order. I guess it was because of the lock down it was lost somewhere. Good thing it was not too expensive

June 19, 2021
Autotech24.eu logo

Reply from Autotech24.eu

This is costumer answer on our question "Why you did not tell us About delivery problem?"
I am very sorry. I made a mistake with a an order I made from AutoDoc that I didn't receive
We have sent another package which get lost too, than we have sent all money back

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