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autovia.it - Verona Train Station Reviews 41

TrustScore 4.5 out of 5

4.5

Piazzale XXV Aprile 73B, 37122 Verona, Veneto, IT


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See what reviewers are saying

Rated 5 out of 5 stars

The staff was great. In the delivery a person from autovia Verona received us in the Park to help with the delivery after some dificulties with traffic. In the autovia venezia, mestre, the staf... See more

Company replied

Rated 5 out of 5 stars

The company locauto would not accept my mexican driver's permit...even when i had a reservation. The autovia agent heard It (she was very expertisenand and helpful on understanding our Situation and t... See more

Company replied

Rated 5 out of 5 stars

We booked a car from 04/03/23 to 04/07/23 in Verona through the company's website. The price is excellent at a rate with possible damage coverage. All conditions were met, the car was in good condit... See more

Company replied


Company details

  1. Car Rental Agency
  2. Van Rental Agency

Written by the company

Autovia è una società operante nel settore “automotive” specializzata nel noleggio auto e furgoni. Costituita da tre aree di eccellenza altamente specializzate con un team di professionisti di grande preparazione ed esperienza, Autovia è in grado di affiancare Liberi Professionisti, Aziende, Holding ed Enti Pubblici nella definizione delle loro strategie di utilizzo delle vetture e dei veicoli commerciali in parco, dalla semplice richieste di ottimizzare costi e modi per andare da “A” a “B” alla definizione di una vera e propria Car Policy con un occhio attento al saving aziendale. Scopri di più

Perchè scegliere Autovia?

I nostri punti di forza

Azienda italiana
Ottima reputazione sul web e nel territorio
Crescita aziendale costante
Eco friendly
Visione internazionale
Struttura decisionale di alto livello
Partnership importanti
Network in continua espansione
Servizi e soluzione ad hoc
Azienda leader nel settore
Innovazione e strategia

Contact info

Promotion box for autovia.it - Verona Train Station

Auto e furgoni

Noleggio per ogni esigenza quotidiana, sia privata che professionale

4.5

Excellent

TrustScore 4.5 out of 5

41 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 94% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

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Rated 1 out of 5 stars

Making up demages

Making up a damage. Each time in different part of the car. When we ask for details and expenses, they do not provude it

September 4, 2025
Unprompted review
autovia.it - Verona Train Station logo

Reply from autovia.it - Verona Train Station

Dear Customer,
we are truly sorry for your experience and understand your concerns. Please rest assured that Autovia carefully documents every reported damage with photographic evidence and technical reports, ensuring full transparency and traceability throughout the rental process.

No charge is ever applied without verified and documented proof. If you haven’t received the requested details, please contact us at customercare@autovia.it
, providing your rental agreement number — our claims department will promptly share all related information and images with you.

We apologize for the inconvenience and thank you for your feedback, which helps us continually improve our clarity and customer communication.

Kind regards,
The Autovia Team

Rated 5 out of 5 stars

The staff was great

The staff was great. In the delivery a person from autovia Verona received us in the Park to help with the delivery after some dificulties with traffic.

In the autovia venezia, mestre, the staff was awesome in explaining how everything works.

The car was excepcional in perfect conditions and modern model

October 12, 2025
autovia.it - Verona Train Station logo

Reply from autovia.it - Verona Train Station

Dear Customer,
thank you very much for your wonderful review! We’re delighted to hear that our teams in Verona and Venezia Mestre provided friendly and professional assistance, helping you through every step of your rental.
We’re also glad that you enjoyed the car — modern, comfortable, and in perfect condition — as we always aim to offer vehicles that ensure a smooth and pleasant experience.

Your feedback truly means a lot to us and motivates our team to keep delivering excellent service every day.

Best regards,
The Autovia Team

Rated 5 out of 5 stars

Autovía the Best option

The company locauto would not accept my mexican driver's permit...even when i had a reservation. The autovia agent heard It (she was very expertisenand and helpful on understanding our Situation and took over and rented us a new shining SUV. Sorry i dont recall her name but she resolver the situation right away

July 10, 2025
autovia.it - Verona Train Station logo

Reply from autovia.it - Verona Train Station

Dear Customer,
thank you for sharing your positive experience. We're glad to hear that our team was able to assist you promptly and provide a suitable solution to your situation.
We always aim to offer support with professionalism and flexibility, especially when unexpected issues arise.

We hope to welcome you again soon.
Best regards,
Autovia Team

Rated 5 out of 5 stars

Amazing staff

Amazing staff! Clear instructions, able to work with me and add more days to my rental!!!
Thank you!

January 27, 2025
autovia.it - Verona Train Station logo

Reply from autovia.it - Verona Train Station

We are happy to know that our service lived up to your expectations! Thank you for your trust and for taking the time to leave us a review. See you soon for another rental with Autovia!

Rated 3 out of 5 stars

I prepaid thru Expedia but the counter…

I prepaid thru Expedia but the counter would not accept that and charged me the full amount again. Now I'm fighting with Expedia to get a refund. The car was dirty and in bad shape, tires worn out, breaks felt weak.

June 11, 2023
Unprompted review
autovia.it - Verona Train Station logo

Reply from autovia.it - Verona Train Station

Dear Customer, thank you for your review, for us it is very important to improve our service. We’re sorry your experience didn’t live up to his expectations. Our office will analyse your feedback in order to improve our service. Best regards Autovia Srl

Rated 5 out of 5 stars

Easy check in / check out

June 15, 2023
Unprompted review
autovia.it - Verona Train Station logo

Reply from autovia.it - Verona Train Station

Dear Customer, thank you for your positive review, for us it is very important to keep our level of customer service monitored. Autovia srl

Rated 1 out of 5 stars

Scam

Showed 20 categories online, in fact they only had 3 categories. Also extremely bad customer service.

May 26, 2023
Unprompted review
autovia.it - Verona Train Station logo

Reply from autovia.it - Verona Train Station

Dear Customer, thank you for your review, for us it is very important to improve our service. We’re sorry your experience didn’t live up to his expectations. Our office will analyse your feedback in order to improve our service. Best regards Autovia Srl

Rated 5 out of 5 stars

autovia verona wonderfull!

Greate experience:

We saved a grate deal of money compering to the other offers, the location for collecting the car is excellent!
the staff was so patient and nice
and the car is really nice

most recommended!

May 25, 2023
Unprompted review
autovia.it - Verona Train Station logo

Reply from autovia.it - Verona Train Station

Dear Customer, thank you for your positive review, for us it is very important to keep our level of customer service monitored. Autovia srl

Rated 5 out of 5 stars

We booked a car from 04/03/23 to…

We booked a car from 04/03/23 to 04/07/23 in Verona through the company's website. The price is excellent at a rate with possible damage coverage. All conditions were met, the car was in good condition, the registration was quick, I liked everything. I recommend.

April 3, 2023
Unprompted review
autovia.it - Verona Train Station logo

Reply from autovia.it - Verona Train Station

Dear Customer, thank you for your positive review, for us it is very important to keep our level of customer service monitored. Autovia srl

Rated 2 out of 5 stars

Bed expirience

Bed expirience ! No sighns of Ecovia in the area of Porta Nova - Train station of Verona .
Office was close untill aprox. 10:00 AM
No answers in any of the tel. Numbers /
Car's windows werw dirty !
No water in the water tank for flashing & wipping the windows.
Tried to call again but No answer!
No body told me about Fueil taks ( Gazoline & Methano) . After driving at list 100 Km alarm indicates That its need to full gazoline .
Very , Very Unsatisfied !
By the way - I have an expirience concerning rental cars!

September 19, 2022
Unprompted review
autovia.it - Verona Train Station logo

Reply from autovia.it - Verona Train Station

Dear Customer, thank you for your review, for us it is very important to improve our service. We’re sorry your experience didn’t live up to his expectations. Our office will analyse your feedback in order to improve our service. Best regards Autovia Srl

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