The staff was great. In the delivery a person from autovia Verona received us in the Park to help with the delivery after some dificulties with traffic. In the autovia venezia, mestre, the staf... See more
Company replied

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The staff was great. In the delivery a person from autovia Verona received us in the Park to help with the delivery after some dificulties with traffic. In the autovia venezia, mestre, the staf... See more
Company replied
The company locauto would not accept my mexican driver's permit...even when i had a reservation. The autovia agent heard It (she was very expertisenand and helpful on understanding our Situation and t... See more
Company replied
Making up a damage. Each time in different part of the car. When we ask for details and expenses, they do not provude it
Company replied
We booked a car from 04/03/23 to 04/07/23 in Verona through the company's website. The price is excellent at a rate with possible damage coverage. All conditions were met, the car was in good condit... See more
Company replied
Autovia è una società operante nel settore “automotive” specializzata nel noleggio auto e furgoni. Costituita da tre aree di eccellenza altamente specializzate con un team di professionisti di grande preparazione ed esperienza, Autovia è in grado di affiancare Liberi Professionisti, Aziende, Holding ed Enti Pubblici nella definizione delle loro strategie di utilizzo delle vetture e dei veicoli commerciali in parco, dalla semplice richieste di ottimizzare costi e modi per andare da “A” a “B” alla definizione di una vera e propria Car Policy con un occhio attento al saving aziendale. Scopri di più
I nostri punti di forza
Piazzale XXV Aprile 73B, 37122, Verona, Veneto, Italy

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Making up a damage. Each time in different part of the car. When we ask for details and expenses, they do not provude it

Reply from autovia.it - Verona Train Station
The staff was great. In the delivery a person from autovia Verona received us in the Park to help with the delivery after some dificulties with traffic.
In the autovia venezia, mestre, the staff was awesome in explaining how everything works.
The car was excepcional in perfect conditions and modern model

Reply from autovia.it - Verona Train Station
The company locauto would not accept my mexican driver's permit...even when i had a reservation. The autovia agent heard It (she was very expertisenand and helpful on understanding our Situation and took over and rented us a new shining SUV. Sorry i dont recall her name but she resolver the situation right away

Reply from autovia.it - Verona Train Station
Amazing staff! Clear instructions, able to work with me and add more days to my rental!!!
Thank you!

Reply from autovia.it - Verona Train Station
I prepaid thru Expedia but the counter would not accept that and charged me the full amount again. Now I'm fighting with Expedia to get a refund. The car was dirty and in bad shape, tires worn out, breaks felt weak.

Reply from autovia.it - Verona Train Station
Showed 20 categories online, in fact they only had 3 categories. Also extremely bad customer service.

Reply from autovia.it - Verona Train Station
Greate experience:
We saved a grate deal of money compering to the other offers, the location for collecting the car is excellent!
the staff was so patient and nice
and the car is really nice
most recommended!

Reply from autovia.it - Verona Train Station
We booked a car from 04/03/23 to 04/07/23 in Verona through the company's website. The price is excellent at a rate with possible damage coverage. All conditions were met, the car was in good condition, the registration was quick, I liked everything. I recommend.

Reply from autovia.it - Verona Train Station
Bed expirience ! No sighns of Ecovia in the area of Porta Nova - Train station of Verona .
Office was close untill aprox. 10:00 AM
No answers in any of the tel. Numbers /
Car's windows werw dirty !
No water in the water tank for flashing & wipping the windows.
Tried to call again but No answer!
No body told me about Fueil taks ( Gazoline & Methano) . After driving at list 100 Km alarm indicates That its need to full gazoline .
Very , Very Unsatisfied !
By the way - I have an expirience concerning rental cars!

Reply from autovia.it - Verona Train Station
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