Didn't know much about AV so checked them on Trustpilot before buying and had very good rating and reviews. Went ahead and purchased JBL speaker which AV had kept at Xmas sale price whereas all other... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Great product and service from AV.com. The AVCOM Record Collectors Unit (Walnut) is exactly as expected and neatly holds more records than I expected, my turntable and amp. The price was reasonable co... See more
Nicely made speaker stands . Parts Easily fitted together and look great with my small Cambridge Audio speakers fitted. Bought primarily to raise the speakers to head height when sat on the sofa .Very... See more
Great customer service, VERY fast shipping / delivery, answered all my questions and resolved slight niggles due to Bank Holiday long weekend without any problems. Highly recommended. Will buy again f... See more
Company details
Written by the company
From initial sales query to after-sales care, AV.com is committed to being competitive, offering a wide range of expanding products from the industry’s biggest names at great prices and delivering your order quickly and efficiently. Regardless of what product or service you might need, AV.com is dedicated to providing excellent service throughout your journey to make every purchase special.
AV.com Details
Written by the company
- No Fuss Returns
- You can purchase from AV.com with complete confidence and peace of mind. As standard we provide a 30 day money back guarantee which can be extended up to 180 days for a small charge. This is in addition to our product warranties, which provide protection against product fault or defect for between one and six years. Our 'money back' guarantee is in addition to your statutory rights and deviates from many other sellers' offerings as our refund period is 30 days instead of the UK standard of 14 days. It is also easy to return something via our online returns centre on our website.
- Choose Your Own Delivery Date
- You can select your own delivery date using the calendar in your shopping basket. Have your order delivered on a day that suits you - we offer a wide range of delivery options to suit every budget.
- Great Prices and Excellent Service
- We want to make purchasing and owning AV and Hi-Fi equipment, by providing great prices and excellent service, regardless of how you buy from us. We supply AV and Hi-Fi equipment manufactured by many of the industry's best known brands, at very competitive prices.
Contact info
Unit 4, The Sidings, OL13 9RW, Bacup, United Kingdom
- 01706 878444
- info@av.com
- av.com
4.8
Excellent
4K reviews
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Absolute pleasure dealing with AV.com
Absolute pleasure dealing with AV.com, speakers arrived so fast almost like they were teleported, and they sound great, highly recommended 👍🏻
February 14, 2026
Unprompted review
FiiO DM13bt
Excellent product at a great price the FiiO dm13bt is an amazing product that has fantastic sound and is versatile can be used as a portable or connect to your hifi . It’s given me back all the fun and joy that you can only get with having a physical collection of cds also using the balance input with some quality headphones makes it unrivalled at this price highly recommended. Delivery was very quick will definitely use AV.com again
February 13, 2026
Great service highly recommend
Great service. Good response to email enquiry. Purchased the new audio technica lp7x turntable. It's absolutely fantastic highly recommended.
February 13, 2026
Sound 👍
Always promptly shipped and well packed. Have ordered a few times, some high value, and never any issues.
February 13, 2026
Great products at a brilliant price
Great products at a brilliant price. Fast delivery and very helpful.
February 5, 2026
Great products and service.
Great products, we bought some amazing loudspeakers and to finish the super cable. Thanks for giving a fantastic service. I will be back.
February 12, 2026
Very well made speaker stands
Very well made speaker stands. Fits my Wharfedale 220 speakers perfectly.
February 10, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Product is great
Product is great, cant complain but when it arrived the outer box was open and seemed bashed, may be down to the carrier, but not sure
February 9, 2026
Reply from AV.com
We appreciate your feedback and are glad you like the product. We're sorry the outer box was damaged upon arrival, it certainly would not have left our warehouse in that condition.
Regards AV.com
Set of speakers cables
I ordered a set of speaker cables. There was a small delay with the shipping, but I received an email explaining the situation, which I really appreciated. The product arrived well‑packed, and the cables were cut to the exact lengths I requested and properly finished. Everything looks neat and high‑quality. I definitely recommend this company.
February 7, 2026
Unprompted review
Really impressed!!!!
Easy to use site, good value prices and plenty of description about the product and pictures. Felt really comfortable to purchase from them. As for updates and delivery comms it was superb they arrived 2 days later as promised for a rediculous £1.50 such good value. I wish all shopping sites were as easy and quick with delivery.
February 4, 2026
AV online store is amazing and the…
AV online store is amazing and the checkout process was quick.
best part is they always deliver the item before the delivery promise date.
February 4, 2026
Very efficient delivery the product I…
Very efficient delivery the product I purchased are superb
February 4, 2026
Very good service, never had a bad itm yet
I've always try and use them as I do trust them, brought quite a few items from them, never had a bad itm as yet,
February 4, 2026
Should have done this upgrade to my…
Should have done this upgrade to my system ages ago, superb quality lead, fast delivery and an excellent price.
February 2, 2026
No problems with the quality of service…
No problems with the quality of service so far.
January 29, 2026
Excellent service from finding product
Excellent service from finding product, ordering and Delivery. Even 2 days before Christmas it was delivered next day.
January 5, 2026
Item was delivered within 3 days and…
Item was delivered within 3 days and very happy with my purchase.
January 30, 2026
First class service!
My order was out of stock with the estimated arrival was for the end of the week. AV contacted me later to inform me that there was a delay and offered to supply a different colour item, which I accepted. The new item arrived the very next day and is much more than I expected. I would recommend AV to anyone that wants anything that AV supply.
January 30, 2026
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