Avant Reviews 31,875

TrustScore 4.5 out of 5

4.4

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the ease and efficiency of the loan process, noting quick response times and rapid fund disbursement. Many appreciate the user-friendly experience, from easy application to convenient payment options and accessible apps. Reviewers also praise the helpfulness and professionalism of the customer service representatives, often mentioning their positive attitude and quick support. However, some people were dissatisfied with aspects of payment processing, with a few reporting unexpected charges after account closure or issues with payments not being recorded correctly. There were also instances where customers experienced long hold times and conflicting information from different customer service agents, leading to frustration.

What people talk about most

Payment

Consumers find payment experiences to be ambiguous. While some reviewers appreciate flexible payment options,... See more

User experience

Customers consistently note positive experiences with user experience. Many reviewers found the process easy... See more

Service

Reviewers highlight positive aspects of service. Many customers found the loan and credit card application... See more

Customer service

People report ambiguous experiences with customer service. Many customers praise the exceptional and helpful... See more

Response time

Reviewers mention positive feedback about response time. Many customers praise the quick responses, with some... See more

Based on these reviews

Rated 5 out of 5 stars

I have worked with Avant for over five years, and the experience of getting a loan, making payments, and having options gets easier and easier over time. Not only does Avant give you options in... See more

Rated 5 out of 5 stars

I have used Avant for a few loans now. I love Avant! The loan process and response time are quick. Funds are administered quick and efficiently. If you have questions or need help their Customer Serv... See more

Rated 5 out of 5 stars

My AVANT experience has always been a pleasant one. As one of the very first cards that gave me an opportunity to build credit, AVANT has never disappointed starting with a cautious credit line to no... See more

Rated 5 out of 5 stars

This is one of my lower credit limit cards but it has done wonders for my credit scores!! Also have had zero problems with Avant and their customer service/support is very good fast response from them... See more


Company details

  1. Non-Bank Financial Service
  2. Financial Consultant

About Avant

Written by the company

Primary-Brand-Mark-Blue-RGB-1

Three products, one goal: give everyday Americans access to the financial products they deserve.

Avant was founded in 2012 with the goal to improve the borrowing experience for middle-income consumers. Avant now has a credit card, secured and unsecured personal loans and has helped over a million people get the financial products they deserve. A combination of technology, analytics and superior customer service allows Avant to provide a fast, fully-online process for personal loans and credit cards.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

32K reviews

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Rated 1 out of 5 stars

ALWAYS DENIED LATE WAIVER FEE

I been with Avant and have been making payments I have fell behind a few times because I'm dealing with a rare cancer that when I tell someone they never heard of it so I have ask for a late fee wavier so many times and everytime except for maybe one I was denied I try but I human as well so I wouldn't recommend them because they just take the money keep putting late fees so you can't get ahead then denied the late wavier fee

January 15, 2026
Unprompted review
Rated 1 out of 5 stars

Surprise Fee, surprise payment on closed account!

Got a credit card with them with no annual fees they added an annual fee within a year of having it. Closed the account and paid the entire balance off on 12/19/25 and on 1/19/26 got a $150 charge from them on my debit card for an account that was closed and had 0 balance. When I called them? Instead of canceling the charge or issuing a refund they told me to call my bank and deny the charge which is a much longer process. Horrible company, with terrible customer service. Glad the accounts gone.

January 19, 2026
Unprompted review
Rated 5 out of 5 stars

Great card

Great card! Rewards responsible credit use and on time payments with credit limit increases

January 19, 2026
Unprompted review
Rated 5 out of 5 stars

My review

This is one of my lower credit limit cards but it has done wonders for my credit scores!! Also have had zero problems with Avant and their customer service/support is very good fast response from them!! Also when I needed a credit increase they granted it which says they do reward people who do what they are supposed to do! Thanks for the rewarding experience I will continue to use there card and raise my credit score!!! Thanks again Avant!!!!

January 19, 2026
Unprompted review
Rated 1 out of 5 stars

I have had this card for several years

I have had this card for several years, and the sky high interest rate is ridiculous. Recently, i made a $150 payment (min was $35) , and because i submitted my payment 6 minutes past 5:00 pm eastern time on the day it was due, i got a $32 late fee. I called, and politely asked them to please remove the late fee, and of course it was denied. Dont bother getting this card, it will keep you in debt with high interest and fees, and they certainly wont do anything to help you

January 14, 2026
Unprompted review
Rated 1 out of 5 stars

I have good credit

I have good credit, above 720. I have at least 14 credit cards from actual banks with credit limit that range from 3k to 20k After credit karma suggested me getting this card with a credit limit ranging from 2500 to 3000 I said why not. Well I applied and got approved for the lowest amount I've ever had, 1000. This makes me look terrible because of the small credit limit. This definitely isn't even worth the credit score ding. I wouldn't recommend anyone applying for this card

January 16, 2026
Unprompted review
Rated 1 out of 5 stars

This is the worst Credit Card I’ve ever…

This is the worst Credit Card I’ve ever had. They do not keep track of your payments correctly. There are charges on there that I didn’t even make and I tried to dispute them and they won’t even shut your card off. And they just keep on charging you and do not t And then you’re supposed to send your Dispute information to disputelinkserv.com. I don’t even think it’s a “legit”credit card. I have tried to get mine shut off for the last six months because mine was stolen and they still are not doing anything about it. They would charge me twice in a month for Amazon prime, everything is misspelled. It’s literally a joke. You can’t change your payment due date ever. They just add fees on for no reason. And like I said, they don’t even care if you’re not making the charges and someone else is. They just tell you to email them at disputeserv.com, but they will not cancel your card, even if you call and report it stolen and will not investigate charges you report as fraudulent and still hold you responsible. Whatever you do stay away from this card!

January 16, 2025
Unprompted review

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