Avant Reviews 31,875

TrustScore 4.5 out of 5

4.4

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the ease and efficiency of the loan process, noting quick response times and rapid fund disbursement. Many appreciate the user-friendly experience, from easy application to convenient payment options and accessible apps. Reviewers also praise the helpfulness and professionalism of the customer service representatives, often mentioning their positive attitude and quick support. However, some people were dissatisfied with aspects of payment processing, with a few reporting unexpected charges after account closure or issues with payments not being recorded correctly. There were also instances where customers experienced long hold times and conflicting information from different customer service agents, leading to frustration.

What people talk about most

Payment

Consumers find payment experiences to be ambiguous. While some reviewers appreciate flexible payment options,... See more

User experience

Customers consistently note positive experiences with user experience. Many reviewers found the process easy... See more

Service

Reviewers highlight positive aspects of service. Many customers found the loan and credit card application... See more

Customer service

People report ambiguous experiences with customer service. Many customers praise the exceptional and helpful... See more

Response time

Reviewers mention positive feedback about response time. Many customers praise the quick responses, with some... See more

Based on these reviews

Rated 5 out of 5 stars

I have worked with Avant for over five years, and the experience of getting a loan, making payments, and having options gets easier and easier over time. Not only does Avant give you options in... See more

Rated 5 out of 5 stars

I have used Avant for a few loans now. I love Avant! The loan process and response time are quick. Funds are administered quick and efficiently. If you have questions or need help their Customer Serv... See more

Rated 5 out of 5 stars

My AVANT experience has always been a pleasant one. As one of the very first cards that gave me an opportunity to build credit, AVANT has never disappointed starting with a cautious credit line to no... See more

Rated 5 out of 5 stars

This is one of my lower credit limit cards but it has done wonders for my credit scores!! Also have had zero problems with Avant and their customer service/support is very good fast response from them... See more


Company details

  1. Non-Bank Financial Service
  2. Financial Consultant

About Avant

Written by the company

Primary-Brand-Mark-Blue-RGB-1

Three products, one goal: give everyday Americans access to the financial products they deserve.

Avant was founded in 2012 with the goal to improve the borrowing experience for middle-income consumers. Avant now has a credit card, secured and unsecured personal loans and has helped over a million people get the financial products they deserve. A combination of technology, analytics and superior customer service allows Avant to provide a fast, fully-online process for personal loans and credit cards.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

32K reviews

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Rated 5 out of 5 stars

Avant opened their doors to me about…

Avant opened their doors to me about 5-6 months back with a small 300 credit line. 1/2 year later i was on a financial need and they helped me with a loan of $10,000 to consolidate my debt and able breath from bills. They were a huge help and I am greatful to them.

January 22, 2026
Rated 1 out of 5 stars

Very negative experience with this…

Very negative experience with this credit card company. Always on time with payments and then they send email after email claiming I’m past due. I’ve already provided proof of payments and they say I’m 2 payments behind. This companies tactics are very unethical attempting to ask for multiple payments this month. They’re getting what I owe every month and that’s it! They can kick rocks and piss off when I pay this card off.

January 28, 2026
Unprompted review
Rated 1 out of 5 stars

Very unhappy with this company!

Very unhappy with this company!! Cannot see my balance, statements or anything online and the customer services has been so unhelpful. I haven't had any issues prior until it came time to activate a new credit card. Now all of a sudden my information disappeared and I keep getting the run around for about a month. Ridiculous. I am so frustrated and now I have to escalate this issue, and close my account.

January 27, 2026
Unprompted review
Rated 5 out of 5 stars

Wonderful

This is my second time using Avant and just like before the process was very easy and fast. Thank You Avant

January 16, 2026
Rated 1 out of 5 stars

Missing check

Missing check! Customer service representatives put you on hold and you can’t speak to a supervisor right away. I received back to back calls both yesterday and today asking for the same details. The funny thing is that my last payment was in November and it didn’t even take a week to clear the check and now a check is missing for 3 weeks now. My advice is to skip this and other cards that the name is not a familiar one. Credit cards like these don’t fix your credit but cause more problems.

January 23, 2026
Unprompted review
Rated 1 out of 5 stars

Avant customear service is the rudest…

Avant customer service is the rudest most unhelpful company. I have informed all my employees not to apply. I contacted the finance company of this card webbank. Noone would help me make payments as I was out of the country for work. We tried 3 different ways to pay .their convoluted logic helps noone. So sorry I got this card. Most aggressive cs .

January 21, 2026
Unprompted review

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