Avenue Road Estate Agents Reviews 82

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Jennifer and Andrew made a very stressful time bearable. When our 1st sale fell through Jennifer was there at the end of the phone to calm us down. Our house was quickly put back on the market and sol... See more

Rated 5 out of 5 stars

Avenue Road is a fantastic team that I would have no hesitation in recommending. Jennifer was as good as her word on everything she promised. The marketing information was very high spec, showing our... See more

Rated 5 out of 5 stars

Outstanding service! From our first contact with Andrew we were extremely impressed with his professionalism, honesty and communication. Nothing seemed to be too much trouble and our queries were... See more

Rated 5 out of 5 stars

We have just recently sold our house with Avenue Road and couldn't be anymore happier with the service. Andrew was amazing throughout the whole process, always on the end of the phone whenever we ne... See more

Company details

  1. Real Estate Agency

Written by the company

Your local independent Estate Agent offering a range of services to suit your budget. You can choose from a fixed fair fee of just £499.00, a no sale-no fee, or our bespoke premium service. We Know Your Property is more than just a House - it is your home - we understand it can be emotional - you are in good hands - we can help get you moving today - let Avenue Road take you to your new Street.


Contact info

4.9

Excellent

TrustScore 5 out of 5

82 reviews

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Rated 5 out of 5 stars

5 stars!!!

Andy has been very professional, patient and supportive throughout the whole process. Made something very stressful actually quite fun- and to top it off got me a sale within 48 hours over home report. Cannot recommend highly enough. Thank you so much!

September 10, 2021
Unprompted review
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Reply from Avenue Road Estate Agents

Thanks for the review Holly. We are glad it was fun & we could help

Rated 5 out of 5 stars

Andrew at Avenue Road dealt with the…

Andrew at Avenue Road dealt with the sale of my flat and from start to finish has made it so seem less and is very easy to work with. Definitely recommend Avenue Road to take care of anyone thinking of selling.

September 8, 2021
Unprompted review
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Reply from Avenue Road Estate Agents

Hi Stuart, we are glad to hear you enjoyed working with Andrew! Andrew prides himself on his level of service that he offers his clients.

Rated 5 out of 5 stars

Fabulous experience

Avenue Road is truly a breath of fresh air. We had a fabulous experience with Jennifer who restored our faith in estate agents. She is extremely fast and efficient, highly professional, knowledgeable, approachable and super organised. Everything she did was tailored to our specific needs and she did go above and beyond what a regular estate agent would do. All phone calls, texts and emails were promptly answered, helpful advice was always on hand even in out of office hours and we were regularly kept in the loop on what was happening every step of the way. All of this always done with a smile! Think we were really lucky we'd come across Avenue Road. They offer a brilliant service and made the selling of our property and buying a new house easy, smooth and transparent. We would highly recommend them to anyone.

July 27, 2021
Unprompted review
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Reply from Avenue Road Estate Agents

Thank you Monica for the fabulous review!

Rated 5 out of 5 stars

Tremendous… Highly Recommend!!

The advice, professionalism, and level of personal care and service throughout our selling journey that we received from Andrew and Jennifer at Avenue Road was absolutely exceptional.

Selling your family home should be stressful, but with Avenue Road acting on our behalf the process was smooth and actually pretty fun!

The marketing of our home was first class which brought a lot of interest and offers, and the management of relations with prospective buyers was dealt with in an honest and straight forward way.

I would highly recommend Avenue Road to anyone looking to sell their home!

July 17, 2021
Unprompted review
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Reply from Avenue Road Estate Agents

Thanks for the review Gary!

Rated 5 out of 5 stars

Forget big estate agencies

Superb service and knowledge from Jennifer, very happy that we chose her (out of 3 agents we invited) to sell our house in Edinburgh which went within a week. Everything was so quick and well organised incld viewings and she helped with all the answers we had along the way just a phone call away. It really shows that to provide best customer service is main priority for small family run Avenue Road and thats only thing you really need.

July 10, 2021
Unprompted review
Rated 5 out of 5 stars

The best agents in town, can't recommend enough!

Selling our family home was a really emotive and daunting experience and Jennifer was nothing short of incredible. She held my hand through the process, was incredibly supportive, at the end of the phone at any time (including evenings and weekends) and secured an offer for us way over the home report value in less than a week! Anyone thinking of selling your home, you will get MUCH better service with Avenue Road than you will with the old school agents in Edinburgh and it will cost you a 10th of the price! Can't recommend enough! Thank you Jennifer and Andrew!

July 8, 2021
Unprompted review
Rated 5 out of 5 stars

5 starts all the way

5 starts all the way, can’t recommend enough. We dealt with Andrew who is extremely easy going and approachable. I must have text the poor guy 100 times over the 4 days it took to sell our property and each time he replied straight away (regardless of whether it was evening or weekend) putting us at ease. 5 stars

June 22, 2021
Unprompted review
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Reply from Avenue Road Estate Agents

Thank you Massimo & Suzanne! We have heard that Andrew always has his phone in his hand!

Rated 5 out of 5 stars

Highly Recommend *****

I wanted to take the time to write this review and highlight just how great Avenue Road Estate agents are to use.
This is the second time I have chosen to use Avenue Road to sell properties within my portfolio. Jennifer's knowledge, professionalism and communication skills you can't fault and wouldn't ask for more!
Their connections with surveyors and solicitors etc are invaluable and the advertising product they offer presents the properties to the market in the best light possible.
I have no hesitation in recommending Avenue Road and Jennifer and in fact urge if you are thinking of listing your property then to instruct these guys. They really do know their stuff and will have your property listed and sold with such ease.

June 14, 2021
Unprompted review
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Reply from Avenue Road Estate Agents

Thank you very much for your review Zoe - it is so important to us and we really appreciate your time and kind comments. We were delighted to work with you again, and very pleased you were happy with your advert and the sale ¬ all the best for the future, until the next time !

Rated 5 out of 5 stars

I can’t thank Andy and Jen enough for…

I can’t thank Andy and Jen enough for the amazing support in selling my house in Loanhead, no matter what time or day they where available. Thanks once again and I will definitely be recommending you to others.

June 8, 2021
Unprompted review
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Reply from Avenue Road Estate Agents

Thanks for the review Asya

Rated 5 out of 5 stars

Highly recommend Avenue Road

I am so impressed with Avenue roads attention to detail. It was my first time selling a property and Andy made it easy. He was so knowledgeable and the ads they produce speak for themselves. Everything is beautifully presented and their customer services is just as good. Would highly recommend using Avenue road to anyone who’s looking to sell a property.

June 7, 2021
Unprompted review
Rated 5 out of 5 stars

Having worked with both Jennifer and…

Having worked with both Jennifer and Andrew previously I knew when they formed there own company Avenue Road it would be a game changer to the industry. Jennifer was amazing as had done deal with a tenant still living in the property and professionally navigated her way through this. From start to sale of my property I was kept informed as to what as happening. Communication was brilliant. I would highly recommend Avenue Road. Jennifer and Andrew make a formidable team.

June 7, 2021
Unprompted review
Rated 5 out of 5 stars

Fantastic Estate Agent

Fantastic Estate Agent
It has been a few years since I bought & sold a house & I forgot how stressful it can be.
Thankfully, Jennifer made this journey much easier for me, especially nearing completion of sale when we were on a tight schedule.
Jennifer would contact the lawyer when I was unable to contact them & give me an update.
She was always contactable, even if it was the weekend or after 5:00pm, unlike some large Corporate Estate Agencies.
Having Jennifer work on my behalf & giving me her years of knowledge & experience made the journey more pleasant & I can’t forget her great sense of humour.
I would highly recommend Jennifer to anyone who was looking to selling their house.
Thanks Jennifer.

June 6, 2021
Unprompted review
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Reply from Avenue Road Estate Agents

Thank you Derek. We know how much Jennifer loved working with you!

Rated 5 out of 5 stars

Andy was very helpful with all my…

Andy was very helpful with all my questions and gave my so much information about the property buying process as a whole. I’II recommend him every time

June 6, 2021
Unprompted review
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Reply from Avenue Road Estate Agents

Thanks Arnold - we are glad Andy was on hand to be of help!

Rated 5 out of 5 stars

Andrew = A-Team!

We rang Andrew this morning to see a flat and by night we had viewed and had an offer accepted. He made us feel relaxed and in capable hands from the get-go and was so helpful.

Thank you Andrew!

May 31, 2021
Unprompted review
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Reply from Avenue Road Estate Agents

Hi Julie-Ann, thank you for leaving us a 5 star review! I am delighted I was able to help you find your new home.

Rated 5 out of 5 stars

Amazing example of a caring family business

Can’t recommend Avenue road estate agents enough. Dealing with the sale of my late mother’s house was hard enough but Jenifer could not have been nicer or more helpful.
Explains everything in such a way it’s really easy to understand to the house selling novice. No hard sell at all. Made to feel very comfortable in all aspects of the sale. Andrews aerial footage was amazing. Especially as we have family in Canada who wanted to be kept involved.
Always on call and really does work 24/7. Genuinely nothing seems a hassle to them and it’s very evident the company is way more than just a job to them.
And I suppose the icing on the cake was the house sold 2 days after going live on the website.
Extremely helpful from the first phone call to the last.

May 8, 2021
Unprompted review
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Reply from Avenue Road Estate Agents

Thank you so much for the review and your kind words - it has been an absolute pleasure working with you and we were delighted to be able to offer our personal service.

Thank you again for choosing Avenue Road to help you with the sale of your late Mums house.

Kindest regards the Avenue Road Mum & Son Team

Rated 5 out of 5 stars

Excellent marketing, flawless service, incredible value

Andrew was absolutely brilliant when selling our three bed and of terrace. We wanted to get our house on the market quickly to be in a good position to bid on another property. We'd seen Avenue Road had sold a flat nearby in 48 hours so gave them a ring. Andrew came to photograph our house the next day, organised for the drone flyover, produced the walk through video and brochure all in a matter of days before the weekend so we could start viewings. Andrews communication with us was always quick and reliable, and he dealt with all the enquiries and offers. By the following weekend we'd accepted an offer nearly 15% over asking. We wish him and his mum all the best success

May 1, 2021
Unprompted review
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Reply from Avenue Road Estate Agents

Hi Mike & Helen, thank you for your amazing review. We are delighted you had such a good experience selling your home and wish you all the best in your new home.

Rated 5 out of 5 stars

First time buyers at a viewing

We are first-time buyers and we just started viewing properties. We met with Jennifer Kerr at a viewing and she was very professional and informative. We had a quick chat with her and she was able to answer all of our questions and was very helpful with information about the property buying process as a whole.

May 1, 2021
Unprompted review
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Reply from Avenue Road Estate Agents

Good afternoon h anev, thank you for your review - it is much appreciated. This will make Jennifer’s weekend as she prides herself on her level of service.

Rated 5 out of 5 stars

Highly recommend!

Jennifer has now sold 4 of my properties and they’ve all sold within a week or two. Great communication throughout the process and Jennifer always does her best for you. Highly recommend!

April 28, 2021
Unprompted review
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Reply from Avenue Road Estate Agents

Hi Denise, thank you so much for your review it is much appreciated. Jennifer prides herself on her service and will be delighted with your feedback.

Rated 5 out of 5 stars

Very helpful knowledge was fantastic

Very helpful knowledge was fantastic
I'll recommend every time

April 28, 2021
Unprompted review
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Reply from Avenue Road Estate Agents

Hi Fred, thank you for taking time to leave us a review. Your review is very much appreciated and we are delighted you would recommend us.

Rated 5 out of 5 stars

Client Experience

Fantastic Mother & Son team. Jennifer has been an absolute pleasure to work with and has made the whole process of selling my flat seamless. Would absolutely recommend Avenue Road to anyone looking for a stress free experience selling their property.

April 28, 2021
Unprompted review
Avenue Road Estate Agents logo

Reply from Avenue Road Estate Agents

Hi Dean, thank you for your review - it is very much appreciated. We are delighted that you would recommend us.

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