I had ordered a TEAC Cassette Deck/CD Player AD 850 SE from Best Buy, which was to be shipped from Avgearshop. For some reason Best Buy cancelled the order. Avgearshop contacted me directly and aske... See more
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See what reviewers are saying
Thanks to Anthony at AV GEAR for his quick response to a inventory error in regards to purchasing a Marantz CD5005 (refurb.) which was actually not in stock , so he gave me an option to upgrade to th... See more
Bought the Boost Industries FS-OD35A-WH Air Lift Height Adjustable Compact Office Desk with 35" Ergonomic Top (White). Desk arrived very quickly. Box was pretty banged up and ripped in spots but zero... See more
Ordered online and managed to use an older shipping address in Paypal for a couple of Pioneer speakers. Called and had my problem fixed right up! Ended up buying a centre speaker too, as they had it... See more
Company details
Contact info
80 Devon Road, L6T5E7, Brampton, Canada
- (905) 792-7617
- avgear101@avgearshop.com
- avgearshop.com
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Great Retailer with Fantastic Customer Service
Very helpful and responded to inquiries immediately. Gave me acceptable options and followed through with what was agreed upon. Item arrived quickly and when promised.
Bought an open box Grado SR60X and…
Bought an open box Grado SR60X and though the box was not in great shape the headphones themselves looked brand new and they even provided a decent carry bag. Was shipped relatively quickly too.
They came through for me…
They came through for me when there was no more stock of my item and gave me a free upgrade, I highly recommend them.
The only small issue is that there was a day or two delay in replying to emails...
Ordered a pair of Grado headphones from…
Ordered a pair of Grado headphones from their warehouse deals. Fast and efficient delivery!
Item was labelled on their site as "opened box" with a significant reduced price. Item was received in a sealed box and looked brand new! Very pleased.
All boxes checked
Excellent Customer Service. Fast Shipping. Quality products and excellent prices. What else can you ask for?
Great customer care
Great customer care and impeccable communication. George is very helpful and really cares about the customer satisfaction. Overall I had great experience with the company.
Excellent!
Loved the fast shipping within Canada and the premium quality materials at a decent price! 10 out of 10 experience!
Fast turnaround on the order
Fast turnaround on the order. Prompt service all around
I had a great experience with my purchase of OSD 7200 amplifier. The amplifier was damaged during shipping. I reached out to AV Gear for a replacement amplifier so they ordered another amplifier for m
I had a great experience with my purchase of OSD 7200 amplifier.
Appreciated the fast shipping.
If you make a mistake they will accommodate you!
I misread a speaker stand description and received a single stand. I requested an additional speaker stand and asked if they would consider charging me the price for a pair instead of a single one which would have been a higher total. They were very kind and accommodating. George was very helpful and I was charged the lower price difference.
Thank you!
Great price and the turn around time…
Great price and the turn around time was good. I got my speakers in a short time.
Very happy
Found an excellent price here for my speaker stand, shipping was quick & communication was top notch. Thankya!
Delivery
Delivery
This company did everything they could to make sure we got our product - FedEx kept messing up the delivery so they shipped it with a different company. Thanks for the extra mile!
They said the order had shipped
They said the order had shipped. Its been two weeks and still nothing. The Canada post tracking number they gave was invalid and Canada Post has no record of the shipment. After reading other reviews with the exact same issue, I don't think that the item had ever shipped and that this is a SCAM. The order was placed through BEST BUY and they won't even take any responsibility for their affiliates
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