Aviagames Reviews 283

TrustScore 2 out of 5

2.0

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Review summary

Created with AI, based on recent reviews

Looking at 133 reviews, most reviewers were unhappy with their experience overall. Many customers reported significant issues with withdrawing their winnings, often finding that only a small portion of their earnings was available for withdrawal or that their requests were never processed. Reviewers also frequently mentioned problems with customer service, describing it as unhelpful, condescending, and sometimes unresponsive, with some feeling they were being gaslighted or dealing with bots. There were numerous complaints about unexpected charges, unauthorized payments, and difficulties obtaining refunds, leading many to believe there were serious issues with the company's practices. Conversely, a small portion of people felt satisfied with the app, praising the games as fun and enjoyable, and appreciating the promotions offered. Some also reported positive experiences with customer support, noting prompt and professional responses, and successful withdrawals received within hours.

What people talk about most

Payment

Customers consistently note negative experiences with payment, reporting issues such as hidden charges,... See more

Application

Consumers find the app to be ambiguous, with many reviewers expressing significant dissatisfaction and... See more

Refund

Customers had negative experiences with refund, with many reporting that companies refused to provide... See more

Customer service

Users describe negative interactions with customer service, often citing a lack of helpfulness and... See more

Product

People report ambiguous experiences with the product, with some customers expressing love for the games and... See more

Reviews shaping this summary

Rated 2 out of 5 stars

i like how they say there aren't bots but i beat solitare in 40 seconds at my best and there no way any other human could have beat me but the score said otherwise. if i had close to 5k but the other... See more

Company replied

Rated 2 out of 5 stars

The games are fun but no matter how much you win it’s all in bonus cash that you can’t withdraw. I had won like $17 and only $0.80 was available for withdrawal lmao. Does that make any sense??

Company replied

Rated 2 out of 5 stars

I tried to withdraw would I could based on my earnings which was 11$ in game it seemed like I was gonna get my money in a few days which I didn’t mind but till this day I still have not received my mo... See more

Company replied

Rated 1 out of 5 stars

SCAM 🚩🤡🐷 There are tons of accounts with female names and male photos, or male names with female photos. Is your hypocritical system flawed? I confirm, no matter what score you get, the two remain... See more

Company replied


2.0

Poor

TrustScore 2 out of 5

283 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 86% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 5 out of 5 stars

Real person giving a real raw review

Moms week with this app I won real prizes. So thankful for this app gets me through my night shift schedule. Because of them I’ll be able to spend some much needed quality time with my children. The people behind the app are amazing I got the chance to meeting a couple of them and talked to them about my experience with the app. This app is constantly asking for the players input so it can better itself against the competitors. Hands down enjoy avia games and solitaire clash.

June 2, 2025
Unprompted review
Rated 1 out of 5 stars

Worst ads ever

Worst ads ever. Totally unethical and make no sense.

June 4, 2025
Unprompted review
Aviagames logo

Reply from Aviagames

Hi, Bryce

Thanks for reaching out! We are sorry to hear that you had a negative experience.
To better assist you, could you please provide your in-game UID, username, linked email address or linked phone number? Once we have more information, we’ll be able to help you more quickly.

Looking forward to your reply. Wish you a great day!

Best,
Avia Team

Rated 5 out of 5 stars

This is a fantastic game

This is a fantastic game, they have live events and giveaways often. They give back to their players. They have amazing support team. Super fun and a great game to play for relaxation.

June 4, 2025
Unprompted review
Rated 1 out of 5 stars

They refused to help me deactivate my…

They refused to help me deactivate my account knowing that I admitted being addicted. I lost 6 thousand dollars until I told them they had no choice to deactivate, which they were able to do in seconds, so clearly they just lied to me to keep stealing my money. I demand a refund or else I’m getting a lawyer.

UID 46045837503

So you’re telling me since I posted this negative review 24 hours ago there have suddenly been 10 positive 5 star reviews? Even though there was nothing for the entire week prior to that?
Who would honestly believe that.

May 28, 2025
Unprompted review
Aviagames logo

Reply from Aviagames

Hi there,

Thank you for contacting us. Please allow us to apologize for the negative experience.

Base on the records in our system, our agent has provided instructions regarding how to delete game accounts in-app. However, it has been rejected. As the customer service does not have the ability to "delete" game accounts, the agent has applied for your login access to be blocked instead after verfying your identity. Currently your game account status is banned per the game account holder's request.

If anyassistance is needed, please contact Player Support in-app or at https://www.aviagames.com/support our agents will be glad to assist. Thank you :)

Rated 1 out of 5 stars

Why is money pulled from my bank…

Why is money pulled from my bank account and not the in game money won? I will be taking to my country fraud dept. your website site for withdrawal is impossible to navigate.

May 1, 2025
Unprompted review
Aviagames logo

Reply from Aviagames

Hi there,

Thank you for contacting us. Please allow us to apologize for the negative experience.

Based on the description, we'd like to assume that you might have misunderstood how deposits and withdrawals are made in the app. Please note that "deposit" means to make deposits to the game account balance while "withdraw" means to withdraw from the game account balance.

With the provided information, we have located your game account and our agent will be contacting you via email. Thank you :)

Rated 1 out of 5 stars

RUN AWAY.

Promises to pay you; then withdraws money from your bank account with absolutely no disclosure that they are using your *ACTUAL* money and not the in-game cash. No easy way to cancel the transaction. I have emailed every avenue I can find and have yet to get a response or a refund of the $220 they managed to steal. Coooool business, y'all.

Gross. They should be ashamed.

May 29, 2025
Unprompted review
Aviagames logo

Reply from Aviagames

Hi there,

Thank you for contacting us. Please allow us to apologize for the negative experience.

Based on the description, we'd like to assume that you might have misunderstood how deposits and withdrawals are made in the app. Please note that "deposit" means to make deposits to the game account balance while "withdraw" means to withdraw from the game account balance.

Please also allow us to clarify that entey fees are paid with game account balance instead of linked payment methods.

According to the records in our system, both your deposits and withdraw have been processed successfully.

If anyassistance is needed, please contact Player Support in-app or at https://www.aviagames.com/support our agents will be glad to assist. Thank you :)

Rated 1 out of 5 stars

I had issues with withdrawal I am so…

I had issues with withdrawal I am so upset have spent hundred of dollars only to have my withdrawal denied.

May 17, 2025
Unprompted review
Aviagames logo

Reply from Aviagames

Hi, Deanna

Thanks for reaching out! We are sorry to hear that you had a negative experience.
To better assist you, could you please provide your in-game UID, username, linked email address or linked phone number? Once we have more information, we’ll be able to help you more quickly.

Looking forward to your reply. Wish you a great day!

Best,
Avia Team

Rated 5 out of 5 stars

Solitaire Clash Moms Week Fun!

Solitaire Clash Moms Week has been full of fun. Playing card matches, winning money, and getting a gift card during the live stream on Mother’s Day have all been great! I recommend the Solitaire Clash and Avia Games!

May 11, 2025
Unprompted review
Rated 5 out of 5 stars

Solitaire Clash is so much fun and interactive!

Solitaire Clash is always a fun game to play, especially, since I am a breastfeeding mom and always need things to do while I am feeding my little one. Being chosen to go live with them for Mom’s Week was definitely a highlight, and I look forward to getting involved more often!

May 11, 2025
Unprompted review
Rated 5 out of 5 stars

Awesome !!

I started playing solitaire clash recently! I honestly love it! I love the daily once theme, on a scale of 1 to 10 I give it 100 for the fun factor!! I feel it keeps my mind sharp!

May 12, 2025
Unprompted review
Rated 5 out of 5 stars

Mom's Week!

Wow! I was selected to participate in the Live Stream w/ Band McMillan... afterwards, I was gifted a $100 Amazon gift card!

Great reward for a game, that I started playing, due to being limited now, with my brain injury.

Thanks so much, for a great Mother's Day!

May 11, 2025
Unprompted review
Rated 5 out of 5 stars

I absolutely love the solitaire clash…

I absolutely love the solitaire clash game. I've played many of games that said you could win money and cash out instantly, But this game It's actually true to their word. They did a ton of giveaway's lab events and all kinds of be.Thanks for mother's day never Had a game do anything like that. Too many good things to say about this game. And you can cash out any amoindian now and it goes straight to hear paypal within twelve hours.

May 11, 2025
Unprompted review

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