Aviagames Reviews 283

TrustScore 2 out of 5

2.0

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Review summary

Created with AI, based on recent reviews

Looking at 133 reviews, most reviewers were unhappy with their experience overall. Many customers reported significant issues with withdrawing their winnings, often finding that only a small portion of their earnings was available for withdrawal or that their requests were never processed. Reviewers also frequently mentioned problems with customer service, describing it as unhelpful, condescending, and sometimes unresponsive, with some feeling they were being gaslighted or dealing with bots. There were numerous complaints about unexpected charges, unauthorized payments, and difficulties obtaining refunds, leading many to believe there were serious issues with the company's practices. Conversely, a small portion of people felt satisfied with the app, praising the games as fun and enjoyable, and appreciating the promotions offered. Some also reported positive experiences with customer support, noting prompt and professional responses, and successful withdrawals received within hours.

What people talk about most

Payment

Customers consistently note negative experiences with payment, reporting issues such as hidden charges,... See more

Application

Consumers find the app to be ambiguous, with many reviewers expressing significant dissatisfaction and... See more

Refund

Customers had negative experiences with refund, with many reporting that companies refused to provide... See more

Customer service

Users describe negative interactions with customer service, often citing a lack of helpfulness and... See more

Product

People report ambiguous experiences with the product, with some customers expressing love for the games and... See more

Reviews shaping this summary

Rated 2 out of 5 stars

i like how they say there aren't bots but i beat solitare in 40 seconds at my best and there no way any other human could have beat me but the score said otherwise. if i had close to 5k but the other... See more

Company replied

Rated 2 out of 5 stars

The games are fun but no matter how much you win it’s all in bonus cash that you can’t withdraw. I had won like $17 and only $0.80 was available for withdrawal lmao. Does that make any sense??

Company replied

Rated 2 out of 5 stars

I tried to withdraw would I could based on my earnings which was 11$ in game it seemed like I was gonna get my money in a few days which I didn’t mind but till this day I still have not received my mo... See more

Company replied

Rated 1 out of 5 stars

SCAM 🚩🤡🐷 There are tons of accounts with female names and male photos, or male names with female photos. Is your hypocritical system flawed? I confirm, no matter what score you get, the two remain... See more

Company replied


2.0

Poor

TrustScore 2 out of 5

283 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 86% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

This game platform is great

This game platform is great, a lot of different games and prizes! I so enjoy just relaxing and playing daily! Give a try, you will not be disappointed.

May 12, 2025
Unprompted review
Rated 1 out of 5 stars

Scam

First, the game is Solitaire Ventures win real cash. Since when is it required to send copies of your driver's license or State ID to withdraw money. I don't think so. This particular gaming company has a shady past anyway and damn sure aren't getting a copy of my ID to rob me blind. Nope, nil, nada

May 12, 2025
Unprompted review
Aviagames logo

Reply from Aviagames

Hi, Ann

Thanks for reaching out! We are sorry to hear that you had a negative experience.
To better assist you, could you please provide your in-game UID, username, linked email address or linked phone number? Once we have more information, we’ll be able to help you more quickly.

Looking forward to your reply. Wish you a great day!

Best,
Avia Team

Rated 1 out of 5 stars

SCAMMERS

PLEASE AVOID ANY GAMES FROM AVIA GAMES. THEY ARE SCAMMERS. YOU WONT WIN AND THEY USE BOOT SO THAT THEY ALWAYS WIN.

May 1, 2025
Unprompted review
Aviagames logo

Reply from Aviagames

Hi, Chely

Thanks for reaching out! We are sorry to hear that you had a negative experience.
To better assist you, could you please provide your in-game UID, username, linked email address or linked phone number? Once we have more information, we’ll be able to help you more quickly.

Looking forward to your reply. Wish you a great day!

Best,
Avia Team

Rated 1 out of 5 stars

This is a scam game

This is a scam game! They took out 2 payments from PayPal that was supposed to be my winnings. They are very deceptive. I wish I would have read all these reviews first. The number it gives to call doesn't work. There is a recorded voice you can hardly hear that gives a new number to call. Guess what? That number is also not working!
I wrote back to them but got a reply from a bot explaining the difference between withdrawal and deposit.

May 9, 2025
Unprompted review
Aviagames logo

Reply from Aviagames

Hi, Laura

Thanks for reaching out! We are sorry to hear that you had a negative experience.
To better assist you, could you please provide your in-game UID, username, linked email address or linked phone number? Once we have more information, we’ll be able to help you more quickly.

Looking forward to your reply. Wish you a great day!

Best,
Avia Team

Rated 1 out of 5 stars

Scam company avoid at all costs!!

Scam company. I didn’t credit any money but won £5, so I clicked withdraw and then it wanted me to select my card so I did. But it actually took £5 from my account!!!! What a load of scammers!!!! AVOID!!

May 6, 2025
Unprompted review
Aviagames logo

Reply from Aviagames

Hi, Kelly

Thanks for reaching out! We are sorry to hear that you had a negative experience.
To better assist you, could you please provide your in-game UID, username, linked email address or linked phone number? Once we have more information, we’ll be able to help you more quickly.

Looking forward to your reply. Wish you a great day!

Best,
Avia Team

Rated 1 out of 5 stars

Scam company

Scam company. Put lots of money into the game. When I tried to withdraw, my account is banned and I can’t log into. Please avoid this scam

May 6, 2025
Unprompted review
Aviagames logo

Reply from Aviagames

Hi, Stephen

Thanks for reaching out! We are sorry to hear that you had a negative experience.
To better assist you, could you please provide your in-game UID, username, linked email address or linked phone number? Once we have more information, we’ll be able to help you more quickly.

Looking forward to your reply. Wish you a great day!

Best,
Avia Team

Rated 1 out of 5 stars

I wish I would have checked these…

I wish I would have checked these reviews before playing... In a nutshell, they stole money from me. They took two payments from my linked account, refunded them because they weren't legitimate charges (if they were those verification charges they were too big), but at least that canceled each other out, but then I had some winnings and did a withdrawal but instead of paying me the whole amount, they counted the refunded amounts against those winnings and continuously claim that they've already paid me. Thiefs!

Update in response to request: I no longer have my UID since I uninstalled the game. This review doesn't allow me to post my email address and I'm not sure of what my username was. If you have a more secure way of communicating, please let me know.

April 13, 2025
Unprompted review
Aviagames logo

Reply from Aviagames

Hi there,

Thank you for contacting us. Please allow us to apologize for the negative experience.

Based on the records in our system, there are 2 deposits made into your game account. Please note that the game does not ""pull money from the players' account"", instead, deposits require the players to link their payment methods to their game accounts and initiate deposits in-app.

Also, according to the data on our side, the withdrawals are sent in full amounts.

Please contact Player Support in-app or at https://www.aviagames.com/support our agents will be glad to assist. Thank you :)

Rated 1 out of 5 stars

Solitaire Clash Dishonest Gameplay

So I was taking playing Solitaire Clash pretty seriously when I first downloaded it. Then I started noticing some patterns. I would win for a while after I deposited money, and win a little usually in the afternoon, but after 6pm or so, I would just lose constantly until my balance was 0. Seemed strange and I thought, well maybe better players log on in the evenings, or perhaps they are matching me with more skilled players because I had been doing well.

Nope.

I ended up researching Avia and found out they are embroiled in a class action lawsuit because while they claim you are playing against other real people, you are really playing against bots and it’s designed to drain your account. There were some instances where there was a completely impossible game with no possible moves and somehow a “player” would end up with an incredibly high score.

The only positive thing about Solitaire Clash is that the gameplay itself is sort of fun. It’s pretty simple and mindless because if you touch a card, it will automatically move to any open spot, unlike other solitaire games where you have to determine if you can move a card or not.

That being said, it is also an incredible waste of time and you will never actually make any money. It’s designed to make sure of that. I gave them $189 in total, thinking they were legitimate. The only reason I’m not totally livid is that I signed up to play through Super.com, which is legit, and they paid me about $200 to play the game and hit certain goals.

Regardless, Solitaire Clash is a total scam. I deleted it this morning. I am a little concerned about them storing my PayPal info, especially after reading other horror stories on here.

In summary, I guess play it if you need/want to waste hours and hours, but don’t ever expect to make any money. Understand that you are playing a rigged game against bots. I personally don’t like being lied to.

Side note- I find it comical that any positive reviews about Avia games on here seem to mostly be submitted on the same day, with reviewers that only have 1 submission. Interesting.

April 26, 2025
Unprompted review
Aviagames logo

Reply from Aviagames

Hi there,

Thank you for contacting us. Please allow us to apologize for the negative experience.

To clarify, Avia’s games are not rigged and Avia does not use “bots” in any cash games. Please note that Avia is committed to ensuring that our products remain a trustworthy and fair platform for all of our players. To achieve this goal, we have developed a sophisticated match-making system that measures the skill level of our players and sets up matches accordingly. This is designed to ensure that competitions are fair and that each player has a balanced chance to win using their skills.

Please contact Player Support in-app or at https://www.aviagames.com/support our agents will be glad to assist. Thank you :)

Rated 1 out of 5 stars

was set upon a game with someone names…

was set upon a game with someone names "Itouchbabies101" . what is wrong with these people? Its not to difficult to make a list of inaproprate names. Please take noteif you are defending that name listed above...then you are just as bad as that person. I will not tolorate this in any way

April 10, 2025
Unprompted review
Aviagames logo

Reply from Aviagames

Hi there,

Thank you for your feedback. Avia is dedicated to maintain a fair, safe and fun gaming environment for our players. Please contact Player Support in-app or at https://www.aviagames.com/support where our agents will collect further information and assist.

Thank you :)

Rated 2 out of 5 stars

Lies....

They say they are an official partner of paypal but when you ask paypal, Paypal says they are against gambling and will close your account if you use PayPal to gamble. All these "skilled based games" are not partners of Paypal

April 1, 2025
Unprompted review
Aviagames logo

Reply from Aviagames

Hi, Syko

Thanks for reaching out! We are sorry to hear that you had a negative experience.
To better assist you, could you please provide your in-game UID, username, linked email address or linked phone number? Once we have more information, we’ll be able to help you more quickly.

Looking forward to your reply. Wish you a great day!

Best,
Avia Team

Rated 2 out of 5 stars

Load of rubbish

Load of rubbish! Tried to withdraw 3 times and it says ‘Rejected’ will be closing my my account judging by other reviews that they’ve taken funds from your bank account / paypal.

March 18, 2025
Unprompted review
Aviagames logo

Reply from Aviagames

Hi there, please allow us to apologize for the negative experience.

Based on the records in our system, it looks like your withdrawal has been processed successfully.

Please contact Player Support in the app or at our official website: https://www.pocket7games.com/contact-us if any assistance in locating the withdrawal is required. We will be glad to assist. Thank you :)

Rated 1 out of 5 stars

I played the game only to find my…

I played the game only to find my winnings were being deducted from my account. I want a refund.

March 5, 2025
Unprompted review
Aviagames logo

Reply from Aviagames

Hi there, please allow us to apologize for the negative experience.

Based on your description, we would like to assume that you may have misunderstood the features of "deposit" and "withdraw" in the game. When playing the game, if a player chooses to make a deposit, it means to deposit from their payment method to their game account. If the player wishes to receive their winnings in their game account, they may choose to apply for a withdrawal.

Unfortunately, we are unable to locate your game account with current information. Please contact Player Support in the app or at our official website: https://www.pocket7games.com/contact-us. We will be glad to assist. Thank you :)

Rated 1 out of 5 stars

I just wanted to make a little money

I just wanted to make a little money, I am 58 years old and on a fixed income. After a few days I realized the money to deposit was actually withdrawing from my account, I've lost over $500. You guys should be ashamed. The rules are really confusing. I would like a percentage of my losses back. Please do not tell me you don't find my account. uid 46042289087. Dates are from the 25th of February to March 2nd. I was taken advantage of and now I feel dumb and stupid for getting scammed.

February 25, 2025
Unprompted review
Aviagames logo

Reply from Aviagames

Hi there, please allow us to apologize for the negative experience.

Based on your description, we would like to assume that you may have misunderstood the features of "deposit" and "withdraw" in the game. When playing the game, if a player chooses to make a deposit, it means to deposit from their payment method to their game account. If the player wishes to receive their winnings in their game account, they may choose to apply for a withdrawal.

Please contact Player Support in the app or at our official website: "https://www.pocket7games.com/contact-us" if any assistance is required. Thank you :)

Rated 1 out of 5 stars

Fraud

Fraud! I withdrew $25 to get at least that much back and the ONLY option available is PayPal, even though I never used PayPal to deposit ANY funds. After the withdrawal request was sent, I rec’d only $3 to PayPal. They show $2 being sent to my debit card and $20 being sent to some card which I don’t possess or have ever had! This is a complete scam and fraud and I’m reporting to the US ATTORNEY GENERAL’s office! Beware and DO NOT USE ANY Aviagames apps, such as Solitaire Clash. They will scam you of your money!

February 26, 2025
Unprompted review
Aviagames logo

Reply from Aviagames

Hi there, please allow us to apologize for the negative experience.

Please contact Player Support in the app or at our official website: https://www.pocket7games.com/contact-us. We have a dedicated customer service team to help. Thank you.

Rated 1 out of 5 stars

I downloaded the bingo game....Says I…

I downloaded the bingo game....Says I won $5 and then $10 Asked for my bank info to DEPOSIT my winnings...INSTEAD you aholes withdrew 15$. I deleted the game ...and am now out $15 I am on a fixed income and thought WOW I won...instead I got scammed. AHOLES you are scamming people ...BEWARE everyone

February 22, 2025
Unprompted review
Aviagames logo

Reply from Aviagames

Hi there, please allow us to apologize for the negative experience.

Based on your description, we would like to assume that you may have misunderstood the features of "deposit" and "withdraw" in the game. When playing the game, if a player chooses to make a deposit, it means to deposit from their payment method to their game account. If the player wishes to receive their winnings in their game account, they may choose to apply for a withdrawal.

Unfortunately, we are unable to locate your game account with current information. Please contact Player Support in the app or email: helpcenter@aviagames.com. We will be glad to assist. Thank you :)

Rated 1 out of 5 stars

If I could give zero stars

If I could give zero stars, I would! They still owe us $20 of what they deducted from our checking account plus the so-called $39 winnings that was supposed to be coming to us for Solitaire! But a bunch of BS! Don’t be foolish and buy into it! It will be nothing but a pain in your ass!

February 10, 2025
Unprompted review
Aviagames logo

Reply from Aviagames

Hi there, please allow us to apologize for the negative experience.

Based on your description, we would like to assume that you may have misunderstood the features of "deposit" and "withdraw" in the game. When playing the game, if a player chooses to make a deposit, it means to deposit from their payment method to their game account. If the player wishes to receive their winnings in their game account, they may choose to apply for a withdrawal.

Unfortunately, we are unable to locate your game account with current information. Please contact Player Support in the app or at our official website: https://www.pocket7games.com/contact-us. We will be glad to assist. Thank you :)

Rated 1 out of 5 stars

Absolute scam

I was enjoying playing and had a few wins. I tried to withdraw a modest amount of £30. I had a fairly speedy receipt of £5 but no sign of the rest. I went into the withdrawal box and it said that the £25 had been returned to my account but I can’t find it anywhere and they said i should resubmit my withdrawal request. However I can’t withdraw what I can’t find. Absolutely ridiculous. Complete scam. I am disgusted

February 20, 2025
Unprompted review
Aviagames logo

Reply from Aviagames

Hi there, please allow us to apologize for the negative experience.

Based on the records in our system, we have found that the withdrawal is partialy successful. To find out the reason and better assist, please contact Player Support in the app or at our official website: https://www.pocket7games.com/contact-us. We will be glad to assist. Thank you :)

Rated 1 out of 5 stars

Only giving 1 star so I can write this…

Only giving 1 star so I can write this review. This game is nothing but a scam. They give ur info to someone and they make an account acting like you and hack your account. They stole money out of my bank account and when I went to complain about it, they act like I did it. I never heard of this stupid app, I don't gamble and that's what I got told this app is for. Complete bs don't get scammed.

February 14, 2025
Unprompted review
Aviagames logo

Reply from Aviagames

Hi there, please allow us to apologize for the negative experience.

Unfortunately, we are unable to locate your game account with current information. Please contact Player Support in the app or at our official website: https://www.pocket7games.com/contact-us. We will be glad to assist. Thank you :)

Rated 1 out of 5 stars

Games are rigged especially if you…

Games are rigged especially if you higher amounts , you won't win . Pay outs take 2 days , you loose all your bonuses cash . My opinion don't make a deposit just play for fun 😔

February 14, 2025
Unprompted review
Aviagames logo

Reply from Aviagames

Hi there, please allow us to apologize for the negative experience.

Unfortunately, we are unable to locate your game account with current information. Please contact Player Support in the app or at our official website: https://www.pocket7games.com/contact-us. We will be glad to assist. Thank you :)

Rated 1 out of 5 stars

DISGUSTED

Dreadful,

My bank account was hacked and details were hacked, money was taken out of my account and deposited/played into the game and they cannot refund!! Over £500 from my bank account has now gone!

February 13, 2025
Unprompted review
Aviagames logo

Reply from Aviagames

Hi there, please allow us to apologize for the negative experience.

According to the records in our system, we did not find abnormal login records. We'd like to clarify that, based on the current information, it can't be verified that the situation is as claimed, since deposits require the players' authorization to be successful.

If you have any questions, please feel free to contact Player Support in the app or at our official website: https://www.pocket7games.com/contact-us. We will be glad to assist. Thank you :)

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