Avi & Co. Reviews 36

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

During the early covid stages while every store was closed I was online shopping for a Rolex. I can across AVI&CO and called the number. A woman by the name of Diana picked up and immediately showed a... See more

Rated 5 out of 5 stars

I ordered a beautiful AP Royal Oak Offshore online. Unfortunately, I did not think about Avi & Co. being in NYC during the height of the Coronavirus pandemic. Diana called and communicated the status... See more

Company replied

Rated 5 out of 5 stars

Finally, I found and acquired the rare, exceptional and limited edition timepiece at Avi & Co. Anaje gave me competent advice, was very helpful and efficient. The watch arrived within a few days. A... See more

Rated 5 out of 5 stars

Could not be happier. Bought many high-end and hard to find watches here - Roman and his team are A+. Discreet, professional, fair, honest and reliable. Glad I found them and look forward to future... See more

Company replied

Company details

  1. Watch Store

Information provided by various external sources

Avi & Co. is one of the most highly trusted luxury watch retailers located in the heart of the Diamond District in Manhattan. We sell an incredible selection of hard to find timepieces such as Richard Mille, Patek Philippe, Audemars Piguet, and Rolex. We treat our customers like family and aim to build long-lasting relationships. Our mission is to give you the most memorable and stress-free shopping experience. Our Private Upscale Showroom is modern, sleek, and trendy. You will be blown away with our elegant aesthetic and attention to detail. Through personalized and private viewings, we’ve helped thousands of customers choose the watch of their dreams. We ease the pressure of buying a watch by allowing each client to unwind with a cup of coffee or a glass of Champagne and making them feel right at home. “Our clients who visit Avi & Co. are local and global travelers, they are always looking for the most unique and best experiences in the world, and that’s what we intend to deliver” says Avi Hiaeve, CEO/Founder. With our specialized knowledge, impeccable skills and intuitive approach for each one of our client’s needs, we pledge to make their visit both meaningful and pleasurable. Private Viewings: Mon – Thurs 10am-6pm & Friday 9am- 2 Hours before sundown.


Contact info

4.8

Excellent

TrustScore 5 out of 5

36 reviews

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Rated 5 out of 5 stars

Great experience

I have recently made several watch purchases and was very pleased with every step of the process. Diana made each of my purchases seamless and she was great to work with. If you are in need of a watch I know you will be happy with your experience with Avi & Co. They also have a vast selection to choose from.

June 28, 2020
Unprompted review
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Reply from Avi & Co.

Thank you for your kind words! We look forward to working with you again.

Rated 5 out of 5 stars

Work with Roman

Roman was awesome with helping me chose a watch. Very responsive, even some times late at night. I highly recommend Avi & Co to everyone

June 18, 2020
Unprompted review
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Reply from Avi & Co.

Thank you for your review and your kind words! We hope you enjoy your timepiece and look forward to assisting you again in the future!

Rated 5 out of 5 stars

Brian handled my deal very…

Brian handled my deal very professionally and negotiated best price I shopped for. Happy with the product and authenticity.

May 16, 2020
Unprompted review
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Reply from Avi & Co.

Thank you for your feedback! We look forward to working with you again.

Rated 5 out of 5 stars

Best in class customer service!

I ordered a beautiful AP Royal Oak Offshore online. Unfortunately, I did not think about Avi & Co. being in NYC during the height of the Coronavirus pandemic. Diana called and communicated the status of my order immediately. She informed me my order would ship as soon as possible, assuring me no one would put themselves at risk to do so. I received daily updates from Diana until and after my order shipped. The watch arrived much sooner than I expected. This level of exemplary customer service was unexpected and very much appreciated. Thanks Diana!

March 27, 2020
Unprompted review
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Reply from Avi & Co.

Thank you for your feedback!

Rated 5 out of 5 stars

I keep coming back

I keep coming back. They always deliver what they promise in the condition they promise.

March 26, 2020
Unprompted review
Avi & Co. logo

Reply from Avi & Co.

Thank you for your feedback and we look forward to continuing business with you!

Rated 5 out of 5 stars

Great guys

Great guys. Fast shipping. Good products.

March 19, 2020
Unprompted review
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Reply from Avi & Co.

Thank you for your review!

Rated 5 out of 5 stars

Great store finest items and best…

Great store finest items and best service by roman!

I suggest them to anyone who is looking for a fine watch

March 16, 2020
Unprompted review
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Reply from Avi & Co.

Thank you for your feedback, looking forward to working with you again!

Rated 5 out of 5 stars

A+ could not be happier

Could not be happier. Bought many high-end and hard to find watches here - Roman and his team are A+. Discreet, professional, fair, honest and reliable. Glad I found them and look forward to future purchases.

March 12, 2020
Unprompted review
Avi & Co. logo

Reply from Avi & Co.

We are glad you happy! Thank you for your kind words.

Rated 5 out of 5 stars

Very friendly service

Very friendly service. Sized the watchband for my wife a few days later. Got exactly the watch we were looking for.

March 7, 2020
Unprompted review
Avi & Co. logo

Reply from Avi & Co.

Thank you for your feedback!

Rated 5 out of 5 stars

Best NY jeweler

Best NY jeweler. Roman and the whole staff are fantastic.

March 5, 2020
Unprompted review
Avi & Co. logo

Reply from Avi & Co.

Thank you for your feedback, looking forward to working with you again.

Rated 1 out of 5 stars

Said watch was new and it wasn’t new it…

Said watch was new and it wasn’t new it was used and polished up to make look fresh

March 5, 2020
Unprompted review
Avi & Co. logo

Reply from Avi & Co.

Thank you for taking the time to write a review. Your input and feedback are vitally important to us. Here at Avi & Co. we pride ourselves on quality timepieces and most importantly we always strive to exceed our clients’ expectations. Our watches undergo several stages of quality checks to ensure accurate product descriptions. We reached out to you via Ebay offering you a full refund for the timepiece, because your satisfaction is of most importance to us. However, you consented with the condition of the watch and decided to keep it. Thank you again for your feedback, please let us know if there is anything else we can assist you with at sales@aviandco.com.

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