It was easy, professional and clear when I was unloading the information. Up loading the documents was easy and I knew what was out standing at all times. My Aviva is super with all the document... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
It was very easy to make contact with your company. The staff member was very helpful, courtious and explained everything to us. Any questions we had were fully answered and sugestions to improve/upgr... See more
Company replied
I’m an 80 yr old widow. My insurance had become very expensive. I summoned up the courage to contact Aviva Direct. The customer service team were absolutely wonderful. I explained from the get go... See more
Company replied
Aviva provide a great service with fantastic cover and I have found their customer service to be excellent. Huge thanks to Pauline who answered all my queries earlier this week. Nothing was a problem... See more
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Company details
Written by the company
At Aviva, we're here to help you protect what matters most. Whether it's your car, home, travel plans, or your family's future, we offer a wide range of insurance solutions designed to give you peace of mind. From life and mortgage protection to pensions and investments, we’re committed to helping you plan for a secure tomorrow. We even offer driving school services to help keep you safe on the road. At Aviva, we focus on making insurance simple and personal; while providing a service that delivers for our customers, so you can feel confident and financially protected every step of the way.
Contact info
Building 12, Cherrywood Business Park, Loughlinstown, D18 W2P5, Dublin, Ireland
- (01) 898 6000
- direct@aviva.com
- aviva.ie
4.5
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Reply from Aviva Insurance Ireland
Hi Donal,
Thank you for giving Aviva Insurance a 5 Star rating. We really appreciate the positive feedback.
Take care
The Team at Aviva
better price than previous insurer
March 23, 2026
Reply from Aviva Insurance Ireland
Hi Tony,
Thanks for taking the time to leave us a review, we really appreciate it. We’re glad we could offer you a competitive price for the year. If there is anything else you need, we’re always happy to help.
Take care
The Team at Aviva
CLEAR CONCISE INFORMATION AND GOOD…
CLEAR CONCISE INFORMATION AND GOOD COMPETITIVE PRICES
March 25, 2026
Reply from Aviva Insurance Ireland
Hi Noeleen,
Thanks for giving Aviva Insurance a 5 Star rating, we really appreciate it. It’s great to hear such positive feedback, and we’re glad you had a good experience with us.
Take care
The Team at Aviva
Reply from Aviva Insurance Ireland
Hi,
Thanks for giving Aviva Insurance a 4 Star rating, we really appreciate it. It’s great to hear such positive feedback, and we’re glad you had a good experience with us.
Take care
The Team at Aviva
Not Happy
Not inpressed with having to print off mu own disc and cert.
Not everyone has a printer.
March 25, 2026
Reply from Aviva Insurance Ireland
Hi,
We are sorry to hear about your experience, and we appreciate you taking the time to leave a review. Your feedback is important to us, and we’ll make sure it is shared with the right team so we can keep improving. If there is anything else you need, we’re always happy to help.
Take care
The Team at Aviva
Reply from Aviva Insurance Ireland
Hi,
Thank you so much for taking the time to leave us a review, we truly appreciate your positive feedback. We’re delighted to hear that our staff made your experience so enjoyable! Your kind words mean a lot to the team, and we’ll be sure to pass them along!
Take care
The Team at Aviva
Reply from Aviva Insurance Ireland
Hi Dermot,
Thank you for giving Aviva Insurance a 4 Star rating. We really appreciate the positive feedback.
Take care
The Team at Aviva
Aviva,we're easy to deal with and the…
Aviva,we're easy to deal with and the person was very good explaining the policy
March 24, 2026
Reply from Aviva Insurance Ireland
Hi John,
Thank you so much for taking the time to leave us a review, we truly appreciate your positive feedback. We’re delighted to hear that our staff made your experience so enjoyable! Your kind words mean a lot to the team, and we’ll be sure to pass them along!
Take care
The Team at Aviva
Reply from Aviva Insurance Ireland
Hi Marian,
Thank you so much for taking the time to leave us a review, we truly appreciate your positive feedback. We’re delighted to hear that our staff made your experience so enjoyable! Your kind words mean a lot to the team, and we’ll be sure to pass them along!
Take care
The Team at Aviva
Good website
Good website, easy to navigate and quote obtained very quickly with no problems.
March 24, 2026
Reply from Aviva Insurance Ireland
Hi,
Thanks for giving Aviva Insurance a 4 Star rating, we really appreciate it. It’s great to hear such positive feedback, and we’re glad you had a good experience with us.
Take care
The Team at Aviva
Easy to use online and delighted with…
Easy to use online and delighted with my quote and experience
March 24, 2026
Reply from Aviva Insurance Ireland
Hi Breda,
Thanks for giving Aviva Insurance a 5 Star rating, we really appreciate it. It’s great to hear such positive feedback, and we’re glad you had a good experience with us.
Take care
The Team at Aviva
Good service
I was served by Pauline and she gave me time, promised to call me back , very patient with me.
March 24, 2026
Reply from Aviva Insurance Ireland
Hi Nikiwe,
Thank you so much for taking the time to leave us a review, we truly appreciate your positive feedback. We’re delighted to hear that our staff made your experience so enjoyable! Your kind words mean a lot to the team, and we’ll be sure to pass them along!
Take care
The Team at Aviva
Reply from Aviva Insurance Ireland
Hi,
Thank you so much for taking the time to leave us a review, we truly appreciate your positive feedback. We’re delighted to hear that our staff made your experience so enjoyable! Your kind words mean a lot to the team, and we’ll be sure to pass them along!
Take care
The Team at Aviva
Very helpful with your staff.
March 23, 2026
Reply from Aviva Insurance Ireland
Hi Angela,
Thank you so much for taking the time to leave us a review, we truly appreciate your positive feedback. We’re delighted to hear that our staff made your experience so enjoyable! Your kind words mean a lot to the team, and we’ll be sure to pass them along!
Take care
The Team at Aviva
Reply from Aviva Insurance Ireland
Hi Michael,
Thank you for giving Aviva Insurance a 5 Star rating. We really appreciate the positive feedback.
Take care
The Team at Aviva
The customer experience was great…
The customer experience was great because of the price I obtained and the very helpful staff.
March 24, 2026
Reply from Aviva Insurance Ireland
Hi Ian,
Thank you for your 5 Star review of Aviva Insurance, we really appreciate it. It’s great to hear such positive feedback, and we’re grateful you took the time to share your experience. The team will be delighted to hear your comments.
Take care
The Team at Aviva
Got A very good price and after a…
Got A very good price and after a little confusion about documents got it all done and dusted.
Staff very helpful throughout process.
March 23, 2026
Reply from Aviva Insurance Ireland
Hi Colm,
Thank you for giving Aviva Insurance a 4 Star rating. We really appreciate the positive feedback.
Take care
The Team at Aviva
Home is where the heart is
The ease of using the website . Its well laid out and easy to navigate.
March 23, 2026
Reply from Aviva Insurance Ireland
Hi Shaun,
Thank you for giving Aviva Insurance a 5 Star rating. We really appreciate the positive feedback.
Take care
The Team at Aviva
Home insurance
Easy and quick to do home insurance via bonkers
Had to change something on my policy and was able to do it with ease over the phone. Staff very friendly
Cheaper price also than other providers
March 23, 2026
Reply from Aviva Insurance Ireland
Hi Michelle,
Thanks for giving Aviva Insurance a 5 Star rating, we really appreciate it. It’s great to hear such positive feedback, and we’re glad you had a good experience with us.
Take care
The Team at Aviva
Reply from Aviva Insurance Ireland
Hi Mary,
Thanks for taking the time to leave us a review, we really appreciate it. We’re glad we could offer you a competitive price for the year. If there is anything else you need, we’re always happy to help.
Take care
The Team at Aviva
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