Avologi Eneo Reviews 681

I wasn't sure what to expect from this anti-aging device, but after a few weeks of regular use, I'm genuinely impressed. The design is sleek and it feels high quality. The fine lines around my eyes and mouth have softened, and my skin feels smoother overall. It's a bit of an investment, but the visible difference has made it worth it for me. Recommended.

This company is absolutely a scam!! I bought $4500 in products, and then returned half of it. The salesman said he would refund that but NEVER did after many many attempts to contact him. They also never sent a receipt for anything which made it impossible to dispute with the credit card company. I also found out later that these companies are KNOWN for having a minimum price to sell items for and then they just make up a number after that because they get to keep the profit. The products do not even do anything and are a complete waste of money.

Im very pleased with Avologi Eneo Advanced. I've been using it for over one year. A very good product.

The customer service was very responsive & helpful.

DO NOT BUY ANYTHING FROM THIS COMPANY!!!
I purchased the eneo totale at the Cabo San Lucas airport. DO NOT SHOP THERE, DO NOT BUY THE PRODUCTS. The owner, Leon Shapiro is an unethical person, an dishonest liar who cheated me to make the sale. He said he would give me a discount ($2117), and he did not. He also said i had 45 days to try the product. Otherwise i would never have bought it. Then he steered me to the supposed Mexican tax refund area, assuring me I would receive the tax ($1168) within a week or so. I never received anything. I communicated with him several times and he said he never said there was a 45 day return. Unbelievable. On top of not being able to return the product, I paid $3285 more than we agreed upon. I have contacted Avologi but they said it's all up to the store where I made the purchase and tried to sell me more products!!!! Unbelievable!!!! This is a HORRIBLE company...deceitful, provides no customer service and it should be put out of business. AVOID AT ALL COSTS... you will regret ever doing business with them!

I couldn't believe how easy and quick it was to receive my replacement. I was more than happy to pay the $119.00 for a new device. I love my Eneo Totale and I loved the customer service I received. The small pouch with a few sample products was a very nice touch as well.

This does the same thing as the $35 ones on Amazon. Mine broke and they still have it because I refuse to pay them $120 to send it back. I’ve had great success with ones I got on Amazon and have multiple light therapy settings. The spas that sell these are really shady as well. I was scammed into facials and product but it wants worth it at all. No one can tell me why the products are so expensive. It’s a marketing ploy.

My Eneo Totale was replaced quickly and without any issues. I had purchased the device in Palm Springs while on a work seminar. When I contacted Avologi at their main number in Florida,they responded very promptly and made the entire process seamless. LOVE MY ENEO TOTALE!

I just recently purchased the Avologi unit, and from the start the unit would not recharge in the charger. I reached out to Customer Service and was very pleased with the help and guidance that I received from Jackelyn S. Jackely was so helpful and walked me through the process of finding the problem/solution. She made this whole process easy. Now that I received the new charging cord, my unit is plugged in and recharging. So excited to get started on the requiment.

Outstanding customer service

Jacklyn is amazing! I have spoken in person with 2 different sales people who gave me conflicting information. One call to Jacklyn not only answered all my questions, but I learned so much more! I am completely comfortable not only using the eneo totale but will now recommend to others!!! Marion Secor

Representative is very helpful and informative

This company has great customer service. I received detailed instructions about what they needed me to do to start a warranty return. They were always in communication with me either through email or on the phone. I received my replacement product without any issues.

Good customer service. I disliked that I had to pay for processing fees and that I had to follow up a few times, but overall it was okay.

Great communication via email, easy instructions, fast service. Thanks for your speedy service!

After spending THOUSANDS of dollars ($6000) on Aveno Totale I found it caused itching and redness. My purchase had a 30 day store credit no refund policy. I tried to recoup $900 of my money by selling the item on eBay and my ad was reported by Premiera.com for a violation of trade rights. Do not spend money with this company

Overpriced, ineffective, and fraudulently marketed skincare and hair growth products, including:
 Avologi Eneo Totale Skin Rejuvenation & Anti-Aging
 REVV Hair Growth Machine by Elevare Skin
 STEMTOX Skin Systems Protein Stem Cell Moisturizer
 Origani Immorta ELL Wrinkle-Diffusing Cream
 Origani Honey Peel
 L’core SPA Collection
 Glamour New York Eyeless Pro
 A Levv by Elevare Skin & Hair Growth Product (never shipped, but charged anyway!) HOW LUMA PRO USA SCAMS CUSTOMERS  FAKE "MONEY-BACK GUARANTEE" – PURE LIES!

DO NOT BUY FROM LUMA PRO USA! THEY ARE RUNNING A DECEPTIVE, FRAUDULENT BUSINESS TO SCAM CUSTOMERS OUT OF THOUSANDS! I was scammed by Luma Pro USA at the Las Vegas Expo on January 24, 2025.
FAKE "MONEY-BACK GUARANTEE" – PURE LIES!
Their salesperson, Jack, assured me:
"Take a picture now, use the product, and if you don’t see results, we will refund your money 100%."
"You have nothing to lose—this is risk-free!"
"We stand behind our product completely!"

REALITY: A COMPLETE LIE! Once they have your money, they disappear and refuse any refund.

HIDDEN "NO-REFUND" POLICY – ONLY DISCLOSED AFTER CHARGING YOUR CARD!
They never mentioned a no-refund policy during the sale.
The receipt stating ‘All Sales Final’ was emailed AFTER they took my money—classic scam move!
When I tried to return the next day, they refused and gave me the runaround.

MASSIVELY OVERPRICED, USELESS PRODUCTS!
Eneo Totale is falsely marketed as a Nobel Prize-winning, high-tech anti-aging device—PRICED AT $11,950!
REVV Hair Growth Machine is priced at $3,995!

THE TRUTH: These same or better products sell on Amazon for under $200—with a real 90-day money-back guarantee and free returns!

If their products are so "advanced," why won’t they offer a REAL guarantee?
BECAUSE THEY KNOW THEIR PRODUCTS DON’T WORK!

BAIT-AND-SWITCH PRICING SCAM
Their shady tactic:
First, they quote an insanely high price ($11,950 for Eneo Totale and REVV Hair Growth Machine is priced at $3,995).

Then, they "discount" it to $3,400 to pressure you into thinking it’s a great deal.
THIS IS A PSYCHOLOGICAL TRICK! You’re still paying 10x more than what the product is actually worth!

PRODUCT NEVER SHIPPED – BUT THEY CHARGED ME ANYWAY!
One of the items I purchased never even arrived, yet they still charged my credit card and refused to provide tracking!

HORRIBLE CUSTOMER SERVICE – THEY GHOST YOU!
They ignore all calls and emails after the sale.
They make fake promises of "looking into it"—then disappear.
They stall, lie, and refuse to take responsibility.

THE OWNER HIDES BEHIND LIES!
The so-called "manager" is actually Aamit Shahar, the OWNER of this scam company.
She pretended she wasn’t the owner, claiming she needed to "check with management"—LIES!
Their business is registered at 9816 Dusty Winds Ave, Las Vegas, NV 89117—which is a residential address, NOT a real business location!

LUMA PRO USA’S DIRTY PLAYBOOK:
Fake guarantees that they never honor
High-pressure sales tactics to trick customers
Hiding refund policies until AFTER purchase
Overcharging for worthless products
Ignoring customers after taking their money

TAKING ACTION – THEY WON’T GET AWAY WITH THIS!
I have already filed complaints with:
Better Business Bureau (BBB)
Federal Trade Commission (FTC)
Nevada Attorney General's Office
Credit card chargeback for fraud
Small Claims Court in Nevada

DO NOT TRUST LUMA PRO USA! THEY ARE FRAUDSTERS, LIARS & THIEVES!
IF YOU’VE BEEN SCAMMED, REPORT THEM IMMEDIATELY!
SPREAD THE WORD AND HELP SHUT THEM DOWN!

I’M POSTING THIS EVERYWHERE!
Trustpilot
Google Reviews
BBB Complaints
Ripoff Report
Reddit
Twitter (X), Facebook, Instagram
Consumer Fraud Forums

SHARE THIS REVIEW! EXPOSE THE SCAM! PROTECT OTHERS!

Customer Service representative was very helpful and answered all my questions and gave me multiple options to handle my issue.