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Rated 1 out of 5 stars

I ordered parts for a roll shutter blind in early June, they failed to deliver. Apparently the goods were delayed in customs into the UK, and are now on their way... but that was the story 2 weeks a... See more

Rated 1 out of 5 stars

Buyer Beware. I placed an order valued over £300 in mid January 2021 and to this day 30.03.2021 still can’t fit the stuff they have sent. Order's being sent back from their carrier in France back to... See more

Rated 4 out of 5 stars

Bought a fly screen door from them and it arrived ftom their french counterpart. Lovely door, absolutely horrendous instructions, the worst I have ever seen and I have put quite a few things together... See more

Rated 4 out of 5 stars

Ordered a roller shutter which came damaged, a complete new unit was supplied which works perfect, I was waiting a month or so, but always had replies to my emails with updates, Once install... See more

Company details

  1. Window Treatment Store

Information provided by various external sources

Continental roller shutters, fly screens, blinds and accessories at trade prices...


Contact info

1.9

Poor

TrustScore 2 out of 5

67 reviews

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Rated 4 out of 5 stars

Remote control electric patio door shutter

Good price, reasonable delivery period and everything was in the box. Instructions were basic but adequate. I had to space the unit off the wall to miss the patio door handles but I used 25 square hollow tube aluminium screwed to the back of the guides - worked a treat. Setting up the limit stops took a while until I realised the unit was right handed so the adjustment screws were opposite to that shown in the instructions. All in all I would recommend this product for a capable DIYer. I am very pleased and it looks great!

April 12, 2019
Unprompted review
Rated 5 out of 5 stars

I ordered 8 roller shutters for my…

I ordered 8 roller shutters for my 3-bedroom house. The costumer service was very helpful, responsive and did a very good job explaining me the products. The installation was straight forward and the quality of the roller shutters is very solid. One of the shutters had a defective motor, but avosdim replaced it without asking questions. Overall I can fully recommend the company.

Manuel

February 13, 2019
Unprompted review
Rated 5 out of 5 stars

Roller shutter for lawn mower shed

The price was terrific, but equally impressive was the service. I'm a pretty hopeless DIY'er but the member of staff (David) that helped me could not have bee more patient an supportive. Without his guidance I could not have bought the goods.
Now awaiting delivery

September 14, 2018
Unprompted review
Rated 1 out of 5 stars

Cut to Size / Quality

I don't like be negative, but when you receive your item “MADE TO MEASURE” you expect it to be that.
1. My first order of “Luxe window roller fly screen – aluminium (ALU) – white – cut to size”.
I assembled it all, pulled down the roller would return to top. So I struggled to take it down. I then cranked the screen back up with an Allen key. When I tested it, it wouldn’t move. Turns out, the inner spool was too long. I cut it to size but it was too late the damage was done. The spring inside the spool had snapped.
I got in contact with them they told me to do everything I had done already then told me to return it and they sent me out a new one. (I had to pay for postage and packaging not received a refund yet)

2. My REPLACEMENT of “Luxe window roller fly screen – aluminium (ALU) – white – cut to size”.
I tried to put it up wouldn’t fit in the recess, too long again. But it was the casing this time not the spool. I cut it (straighter cut than AvosDim cut) and it fitted. One big problem I pulled it down and it would not return to the top. Rinse and repeat and the spring again snapped at the same point as the first roller.

The measurements i gave were less than the item i received (W-642mm) but i got given (W-643.5mm)

In conclusion unless you buy their PVC version just make your own. It’s what I usually do but I wanted a prebuilt kit.

I think they put too much tension weakening the spring or they buy cheap parts and sell them to us with a greater cost, they defiantly would not pass quality control if they do someone is taking bribes.

July 13, 2018
Unprompted review
AvosDim UK logo

Reply from AvosDim UK

Hi Michael

Please accept our sincere apologies for the difficulties with your order. This isn't a common issue and is unfortunate there were problems with your order and the replacement.

Will make sure your refund has been processed - please send us a return postage amount so we can refund that.

Regards
Avosdim UK

Rated 5 out of 5 stars

Worth the punt

Took a punt on ordering a Velux blind mine was fairly hard to find elsewhere. Wasn't disappointed. Quick delivery and top product.

October 11, 2017
Unprompted review

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