Awakenmycology 

At first my bank honored my dispute but they just charged me back the $114 from this dude which is the only reason I remembered that I never received my order from MAY when he charged me for mine AND someone else's order

My spores were contaminated. I thought it was something I was doing at first since it’s very easy to contaminate but after the first contamination I was over cautious and still the same thing happened. I’ve been growing for 7 years so I know what I’m doing. I even bought all new supplies. The only thing it could be is that the spores were contaminated. I bought from another supplier and I’ve had no issues whatsoever. So I’m a little pissed this has set me back over a month and I basically wasted that money. I’d appreciate it if you’d make it right.

They're products are contaminated from the get go and once they have your information, they will charge random $60+ charges to you card. They have to me and I have not placed an order nor recieved any goods or services for the over $120 they have accumulated in fraudulent charges. They need to be turned in to the feds and see how they like that s**t!

Orderd product in March and grew nothing but green mold. Impossible to say if they were at fault or me BUT 6 weeks later they CHARGED MY CARD AGAIN FOR PRODUCT THAT I NEITHER ORDERED OR RECEIVED!!!
All calls and emails have been ignored.
BEWARE

I'm giving a 3 because they were quick to ship and even thru in an extra syringe. But I have not used either yet. Both syringes are sealed well but have a gelatin substance in them. I'm going to try with 2 cakes and see if they are contaminated. If they are not then this company is 5 stars all the way

They take the time to know the customer and are there for tips an tricks

They had a shipping delay but they fixed it and added some extras to make up for the mishap. Product came in great condition.

Website says fast shipping. Well it was almost 3 weeks before I got my 1st package and still waiting on the second one. Only gave me the tracking number for one package. I have also reached out to them over the last week to via email, texting and calling. Not one answer and all I want it a tracking number for my second package. Very poor customer service. Will never order from them again.

Great service and great product. I've already made my 2nd purchase today!

Great products and even better customer service.

Will not buy from again that's for sure. I enouculated 6 grain jars and in 3 days it looked like I injected green food coloring down the side of the jars...absolutely no mycelium growth what so ever, this is from contaminated liquid culture, such a waist of my time and money. I did email these people 4 times with detailed pictures. I never got a reply. So it's time to find a trusted supplier. UPDATE...Seller contacted me 3/11/23 and promised to replace items purchased... plus some extras . He sent pictures of tracking number 16 days ago but package still hasn't even shipped ...also told me I won a raffle of 32 oz of lc but never shipped that either...so I'm just going to count this as a loss and move on...

Placed an order got the confirmation the next day. I wasnt sure if I put the right address in the form so I attempted to get a hold of the company through the website on the contact page. Only 20 characters so it's hard to explain what I needed. Sent what I could and waited for a week. no contact. I then got an email for shipping. Was even more worried of it was wrong because there was a good amount of time within that week to contact me but anyway. About a day after it shipped I got an email from the company asking what they can help with. I sent a email and waited a day or two goes by. To find out that it hasn't went through for some reason even tho it sent. They sent another one I responded same thing didn't go through. They sent another I sent one back and finally got in contact after what felt like forever. But I have already received the package. I opened it and to my surprise I had an extra syringe. I ordered two different ones. I got one of them and then 2 others I didn't order. I asked about this and they said they felt bad that they were out of what I ordered and threw those two in there basically like compensation and they would send the shitaki as it comes in. also that I should have gotten an email about them being out of stock of shitaki however I was able to purchase it and it didn't say anything on site about it being out which it should. I understand I will receive them eventually later on after it is in stock but I didn't get the email. I know during my process they had some communication issues as they said. However if they could have just put a note in the box or something like the email that I was supposed to receive about it being out and why those two others were in there. Made me think I received someone else's order plus the other goodies which I like but was unaware of. It's pretty hard to run a business and everything if ur a small company with large demands but please be transparent maybe say out right on the website that contact and shipping times maybe take a while cuz something might be wrong with the system or something you know to let us know that we didn't potentially make a mistake. I am lucky however to find that the syringes were intact unlike some ppl that have said stuff here. I was really worried about that. The way it's packaged should be secure but things do happen and I know it's not the companies fault for it but they should at least throw a discount or something for those unfortunate customers that had damaged goods. Anyway with my interaction with this company as long as customer service stays good like it has been I'd come again.

Still waiting on my flow hood 3 months later. No reply to messages or emails. Don't fall for the scam. I'm out $600

Very professional and easy all around experience! Fast shipping and quality products!

Well I gave 4 stars because y'all actually sent me product. Unfortunately you were apparently out of what I ordered and just sent to other random items. Well they were the type I wanted but I wish i had the option to choose the replacement instead of just getting whatever y'all wanted to send