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Awards.com Reviews 852

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TrustScore 4.5 out of 5

4.7

Trophy Shop
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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, often noting that the awards and plaques are beautiful, well-made, and even exceed expectations. The ordering process is frequently described as easy and seamless, with many appreciating the quick responses and efficient communication from the staff. People also highlight the fast production times and reliable delivery service, often mentioning that orders arrive on time or even sooner than expected. However, some customers also noted issues with the final product, specifically regarding the etching or engraving not being as clear or deep as anticipated. A few other people also felt that the packaging could be improved, mentioning smudged items, damaged boxes, or gift boxes that seemed cheap. There were also occasional reports of incorrect orders or items arriving broken.

What people talk about most

Product

Users describe positive interactions with product. Many customers praise the quality and appearance of the... See more

Quality

Reviewers highlight positive aspects of quality. Many customers are satisfied with the craftsmanship, clear... See more

Order

Customers consistently note positive experiences with order. Many reviewers praise the easy and convenient... See more

Staff

Customers had positive experiences with staff. Reviewers consistently praise the team's professionalism,... See more

Delivery service

Reviewers express high satisfaction with the delivery service. Customers consistently praise the fast... See more

Based on these reviews

Rated 5 out of 5 stars

I LOVE working with Awards.com! Melissa, our account manager, reached out to ask if we needed to order awards again this year. From sending her our order details, proofing, and delivery, the entire ti... See more

Rated 5 out of 5 stars

Our organizations first time order with Awards.com and it was flawless, we ordered 3 different crystal awards for different levels and each one was perfect. Quality even exceeded our expectations. We... See more

Rated 5 out of 5 stars

We had forgot to order awards for the honorees at our big annual event last month. We discovered Awards.com because they had high-quality and affordable items...which is especially important for us... See more

Rated 5 out of 5 stars

The customer support from start to finish was amazing. They helped with numerous rounds of proofs, answered every question quickly, shipped on a tight timeline, and the awards were lovely. Sadly two w... See more

Company details

  1. Trophy Shop
  2. Business to Business Service
  3. Corporate Gift Supplier
  4. Promotional Item Store

About Awards.com

Written by the company

Awards.com is a distinguished provider of custom awards, known for their extensive array of elegant recognition awards. They specialize in crafting bespoke crystal awards, which serve as timeless tokens of appreciation, and glass awards that combine contemporary design with classic elegance. Their catalog also features a variety of plaque awards, from traditional to modern, perfect for honoring any achievement. For commemorating steadfast commitment, their service awards for employees are tailored to celebrate milestones and contributions. In addition, Awards.com offers an impressive selection of acrylic awards, prized for their durability and clear, glass-like appearance. Every piece from Awards.com is meticulously designed to convey a message of excellence and is an outstanding way to acknowledge the hard work and dedication of individuals and teams alike.

FREE Shipping*

Written by the company

on orders over $500 within the US & Canada*
FREE UPS Ground Shipping on minimum merchandise purchase of $500 to one Contiguous US and Canada (excluding Yukon, Northwest Territories, and Nunavut) shipping address. Limited to US & Canadian orders. Other exclusions may apply. See site fore details.

100% Satisfaction Guarantee

+ Lowest Price Guarantee

100% Satisfaction GUARANTEE

We guarantee that the products you received are as advertised and manufactured at the highest quality and delivered at our lowest advertised price. If you are not 100% satisfied with your Awards.com purchase within 30 days of receipt, we will exchange your item or refund your money. We'll do whatever it takes to make it right!

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

852 reviews

5-star
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Rated 5 out of 5 stars

It was a swift and easy process

It was a swift and easy process, and the award looks great. One thing though, where is my invoice? I cannot find it anywhere in my account and I did not receive it via email. (Or at least I cannot find it in my email) Thanks!

January 20, 2026
Awards.com logo

Reply from Awards.com

Thank you, Karen, for the 5-star review! We’re glad to hear the process was smooth and that you're happy with the award.

Your order confirmation was originally sent on 1/5 when the order was processed, but no worries, your dedicated account rep, Jake, will be sending over a copy of the receipt shortly. We appreciate your business and are here if you need anything else!

Rated 4 out of 5 stars

I’ve worked with April Griffin for…

I’ve worked with April Griffin for years and she’s always amazing. She replies quickly, walks me through everything step by step, and the whole experience is effortless. Plus, the awards themselves are beautifully done.

December 8, 2025
Unprompted review
Rated 5 out of 5 stars

Awards.com Experience = GRAND!

I have recently put in a couple of plaque orders with Awards.com for our employees at the company I'm working at, and the customer service has been wonderful, and the time it takes from me sending my order in to it being delivered to our dock door is SEAMLESS and QUICK!

We plan on using Awards.com for the rest of all our future employee plaque awards, keep up the amazing work!

January 16, 2026
Unprompted review
Rated 5 out of 5 stars

Great Customer Service

Elle has been great to work with. Great communication. The awards arrived earlier than expected which was nice. There were some smudge marks on the awards, and also some smooshed boxes. It looked like the boxes were the wrong size the the award, but was stuffed inside anyway so the box busted. We wanted to give the boxes to the winners to keep it for transport, but that's okay.

January 12, 2026
Rated 5 out of 5 stars

Great experience all around

Great experience all around! Beautiful printing, fast production time, and nice packaging. We will definitely be coming back next year for these same awards

December 23, 2025
Rated 5 out of 5 stars

melissa.kuhlman

Melissa Kuhlman - is so helpful and makes ordering easy. When a question came up about the bill, she explained the whole process in a straightforward manner that cleared up a lot of doubts immediately

December 23, 2025

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