Awards.com Reviews 852

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, often noting that the awards and plaques are beautiful, well-made, and even exceed expectations. The ordering process is frequently described as easy and seamless, with many appreciating the quick responses and efficient communication from the staff. People also highlight the fast production times and reliable delivery service, often mentioning that orders arrive on time or even sooner than expected. However, some customers also noted issues with the final product, specifically regarding the etching or engraving not being as clear or deep as anticipated. A few other people also felt that the packaging could be improved, mentioning smudged items, damaged boxes, or gift boxes that seemed cheap. There were also occasional reports of incorrect orders or items arriving broken.

What people talk about most

Product

Users describe positive interactions with product. Many customers praise the quality and appearance of the... See more

Quality

Reviewers highlight positive aspects of quality. Many customers are satisfied with the craftsmanship, clear... See more

Order

Customers consistently note positive experiences with order. Many reviewers praise the easy and convenient... See more

Staff

Customers had positive experiences with staff. Reviewers consistently praise the team's professionalism,... See more

Delivery service

Reviewers express high satisfaction with the delivery service. Customers consistently praise the fast... See more

Based on these reviews

Rated 5 out of 5 stars

I LOVE working with Awards.com! Melissa, our account manager, reached out to ask if we needed to order awards again this year. From sending her our order details, proofing, and delivery, the entire ti... See more

Rated 5 out of 5 stars

Our organizations first time order with Awards.com and it was flawless, we ordered 3 different crystal awards for different levels and each one was perfect. Quality even exceeded our expectations. We... See more

Rated 5 out of 5 stars

We had forgot to order awards for the honorees at our big annual event last month. We discovered Awards.com because they had high-quality and affordable items...which is especially important for us... See more

Rated 5 out of 5 stars

The customer support from start to finish was amazing. They helped with numerous rounds of proofs, answered every question quickly, shipped on a tight timeline, and the awards were lovely. Sadly two w... See more


Company details

  1. Trophy Shop
  2. Business to Business Service
  3. Corporate Gift Supplier
  4. Promotional Item Store

About Awards.com

Written by the company

Awards.com is a distinguished provider of custom awards, known for their extensive array of elegant recognition awards. They specialize in crafting bespoke crystal awards, which serve as timeless tokens of appreciation, and glass awards that combine contemporary design with classic elegance. Their catalog also features a variety of plaque awards, from traditional to modern, perfect for honoring any achievement. For commemorating steadfast commitment, their service awards for employees are tailored to celebrate milestones and contributions. In addition, Awards.com offers an impressive selection of acrylic awards, prized for their durability and clear, glass-like appearance. Every piece from Awards.com is meticulously designed to convey a message of excellence and is an outstanding way to acknowledge the hard work and dedication of individuals and teams alike.

FREE Shipping*

Written by the company

on orders over $500 within the US & Canada*
FREE UPS Ground Shipping on minimum merchandise purchase of $500 to one Contiguous US and Canada (excluding Yukon, Northwest Territories, and Nunavut) shipping address. Limited to US & Canadian orders. Other exclusions may apply. See site fore details.

100% Satisfaction Guarantee

+ Lowest Price Guarantee

100% Satisfaction GUARANTEE

We guarantee that the products you received are as advertised and manufactured at the highest quality and delivered at our lowest advertised price. If you are not 100% satisfied with your Awards.com purchase within 30 days of receipt, we will exchange your item or refund your money. We'll do whatever it takes to make it right!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

852 reviews

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Rated 5 out of 5 stars

phenomenal service

phenomenal service! Amazing communication with the customer with with phenomenal, truly phenomenal feedback and updating. I took a chance when finding Awards.com online, not knowing and not having a history with them. But the workmanship, the professionalism, the communication. And the final product outstanding!! The awards that we needed, and we we received were for public professionals, awarding and rewarding and uplifting, and showing our appreciation for their heroic day-to-day work. And the award that or the final product that we received in the form of an award was stunningly beautiful. It exceeded any idea or anticipated result that could’ve been conjured. What they did was just magnificent and when I say they, I mean, Awards.com. And Jake, who is our support person couldn’t have had a better contact and representative of this company. We will definitely be using Awards.com next year and the years to come.

December 18, 2025
Rated 5 out of 5 stars

Extremely responsive

Extremely responsive. When we decided to do end-of-year awards for our team, they quickly responded to our request, and made our unrealistic shipping deadline to ensure the products arrived to us in time for our holiday party. Thank you, Awards Team!

December 17, 2025
Rated 4 out of 5 stars

Great Work!

Very responsive whenever I started a live chat online. Great communication all around and timing was clear on when items were in production/would be received. Awards were left outside at the back location instead of lobby, but they looked amazing and exactly like the template.

December 15, 2025
Rated 5 out of 5 stars

April is the Best

April, my contact, always comes through with super-fast answers and communications. I love working with her. I hope you always keep the Alexandra Bowls in stock because they make a wonderful retirement present.
Whole process is easy to order and get exactly what I need.
Thanks, April!!!

December 12, 2025
Rated 5 out of 5 stars

Great company to work with

Before ordering I was a little nervous, so I called the number and asked a few questions and the gentleman who picked up was wonderful! I really appreciate receiving one free proof with corrections. The award ended up coming faster than expected too!

December 11, 2025
Rated 4 out of 5 stars

The shipping arrived on time

The shipping arrived on time, which was great and ensured everything was ready for the event. Unfortunately, one of the plaques arrived slightly broken on a corner, and one recipient did not receive their award, which created an awkward situation.

December 8, 2025
Rated 5 out of 5 stars

Great Work!

I was able to pick what I wanted and submitted my company logo and it all came out GREAT!!! I did not have to do any edits. The award itself looks amazing! I am very happy with what I got!

December 8, 2025
Rated 2 out of 5 stars

Surprised by extra fees on my CC

When I noticed I was billed for almost $30 more than my invoice stated, I inquired. Apparently I never got the "final" invoice, which included an extra $25 setup fee I was not informed of, which then of course increased the tax.

Production time was relatively slow but it was well packaged and arrived on time.

December 4, 2025

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