WP Premium PackReviews 

240
TrustScore 2.5 out of 5

2.6

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Rated 5 out of 5 stars

I just love this website, I bought a GPL theme from another site that has some problems which they refuse to fix. Then I contacted this site via messenger & Bravo, the guaranteed full refund if I face... See more

Rated 1 out of 5 stars

Please don't buy any subsciptions, don't buy any products, support to very very very pooooooooooor, not providing license key , for scripts, plugins., we are try to support team in multiple ways, issu... See more

Rated 1 out of 5 stars

Awemark is totally scam don’t pay them otherwise they auto debit your money without your prier notice so please be aware they debited my 60$ twice without any reason after buying premium pack for li... See more

Rated 1 out of 5 stars

This is fraud website the content are free version downloaded others free website sites. not proper support . I seen the most of the review 5 ***** those are paid or getting 10 usd coupon reason giv... See more

Company details

  1. Promotional Products Supplier
  2. e-Commerce Service

Written by the company

AweMark International Private Limited is in the lists of online earner companies since 2012


Contact info

2.6

Poor

TrustScore 2.5 out of 5

240 reviews

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2.6

All reviews

(240)

0 reviews in the last 12 months

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Rated 2 out of 5 stars

Not particularly delighted....

I fell for an engaging advertisement at the end of February 2021. They were advertising WP plugin and template lifetime packages for $49. 99

It seemed advantageous, so I bought the $ 49.99-lifetime package on March 1, 2021. However, when I wanted to use the plugins, I found out that they are the free versions available at WordPress Plugins. When I complained, they asked me to give them access through a temporary link to my website to configure the plugins I wanted to install.

This practice was not very reassuring to me as I'm aware one could do anything to my website if I gave them such access. So, of course, I did not let them into my website. Actually, I wouldn't let anybody, and I never downloaded anything from them again. (I tried to download 2-3 plugins and two images when I bought them, but I deleted them from my computer).

I have not reaccessed my account or requested a refund, I simply had the feeling that it was a mistake to purchase. I was very sorry for the money I had thrown away, but I have not given it any further thought.

However, on February 14, 2022, I received the following system message from them with a link: "Your account with WP-PREMIUM PACK needs to be verified before you can access your purchase history."

I logged in, checked my purchase history, and to my utter dismay, I found an $89.99-lifetime package order with a serial number. I have not logged into their platform once in the last year, and it makes sense that I have not ordered anything from them. However, my order from March 1, 2021, was not on their open invoice history. I, of course, have a receipt for that transaction.

I looked at their current bundles and saw that the $49.99 package sold as a lifetime last year has become a yearly plan, and the lifetime has increased to $89.99. That is what I was billed. (However, this second amount was not deducted from my credit card, but I did not understand the basis on which I received such notification).

I have complained to support.

I also don't see the option I had last year to cancel my membership on their site.

I am currently waiting for their feedback, but I plan legal action in the meantime. And, of course, I try to share my negative experiences on as many consumer protection platforms and online communities as possible.

UPDATE

The company responded very quickly, within cca half an hour; I appreciated that. I asked them to close my account because I didn't see how - they closed it - I enjoyed that too. What I will appreciate most from them is that in the future, I will not lose $89.99 on my credit card for an order which I haven't made.

I don't know what to say about the service itself in light of the above. Maybe I am wrong; I am taking a wait-and-see position for now.

February 14, 2022
Unprompted review
WP Premium Pack logo

Reply from WP Premium Pack

Hello Good Day,
Hope you are doing very well, First thing first that we only have original files from original authors if you face any issue like hacking, backdoor, virus or any suspicious thing just contact our team they will solve your issue as quick as they can if they found any thing wrong as you said we will issue 4 times of refund, second thing you are receiving this email because you have the active account in our DB and we changed our complete system and upgrade our site so sent you email and gave you your account with unlimited downloads and unlimited domain usage.

We would love to solve your issues if there is any just contact us on our FB Live Chat, Whats App or send email info@awemark.com. there is nothing charged from your account you can check your bank statement.

Looking forward for your quick response

Rated 5 out of 5 stars

Great Support Team

I had few issues with some of the plugins i downloaded. Support team was wonderful. They helped resolve the issues on time. it was a wonderful customer experience.

February 12, 2022
Unprompted review
Rated 5 out of 5 stars

I didn't buy there service yet

I didn't buy there service yet. But talk them. Thay are very good person and helpfully. I'll buy there service ASAP.

I really appreciate their behaviour. Really happy to talk with them.

Thank you so much for your support!. ❤️❤️❤️

January 7, 2022
Unprompted review
Rated 1 out of 5 stars

SCAMMERS. STAY AWAY!

I purchased my lifetime subscription in 2019 and everything seemed fine but an year later they informed that my lifetime subscription will expire in a few days. Now I have no active subscription though i purchased lifetime subscription. Scammers. Stay away please!

January 6, 2022
Unprompted review
Rated 5 out of 5 stars

I have been a customer for past 2…

I have been a customer for past 2 years, Awemark team always provided the support when raised. My site development cost has been drastically reduced after subscribing to Awemark..

January 5, 2022
Unprompted review
Rated 5 out of 5 stars

Excelent service.....

1st time when I buy it I was a bit confused. but finally, I understand how this is happening ....then it was bread and butter. really nice job. super service....overall I'm 100% satisfied..... thank you wp premium

December 14, 2021
Unprompted review

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