Really easy to order, great video consultation, Hajra the Pharmacist was really easy to talk to and friendly. Great speedy delivery and no gimmick pricing! Hopefully such a great price will allow me t... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Always a great experience with AYP. The pharmacist is consulting with me once a month to check my progress in my weight loss journey. The injections arrive on time and they cost much less than other p... See more
Excellent service straightforward assessment questions and once filled in no long delay in waiting for reply. And delivery was next what I found brilliant no waiting for a few days I would recommend A... See more
Having ordered before I placed another order but unfortunately it wasn’t delivered on time it said and after emailing them after 4 days my order hadn’t even been dispatched so I had the option to can... See more
Company details
- Pharmacy
- Drug Store
- Online Pharmacy
- Online Prescription Medication Vendor
- Vitamin and Supplements Store
- Weight Loss Service
Written by the company
AYP Healthcare is an online pharmacy store offering medicine from top brands and delivering services to your doorstep. AYP Healthcare is a dedicated, family-owned pharmacy operating in a highly competitive environment and working with compassion. It aims to provide customers with hassle-free, on-time service. The company is run by a team of highly trained professional pharmacists with all the required clinical knowledge of the medicines.
AYP Healthcare
Written by the company
- Free Delivery on orders over £40
Contact info
160-164 Lancaster Road North, PR1 2PZ, Preston, United Kingdom
- 0800 048 7211
- sales@ayphealthcare.co.uk
- ayp.healthcare
4.0
Great
28K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 19% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
quick and efficient service
July 3, 2026
Worst Pharmacy EVER
Worst Pharmacy ever.
Ordered 12 days ago due to needed the medication. Complaint sent after 10 days due to no order being sent. Requested a refund after 12 days as they were happy to keep my money but still hadnt sent my medication. Now have to wait another 5 days for a refund. SHOCKING!
Stay clear of these if you actually want to receive what you've ordered.
July 24, 2026
Unprompted review
They are very honest and professional…
They are very honest and professional on the job
Thank you
July 16, 2026
Good speedy service
July 15, 2026
Sensible and professional health…
Sensible and professional health questionnaire. Easy to order online. Prompt delivery and good communication.
July 15, 2026
Awful customer service
Ordered items and it has been over the retimed delivery time advertised and paid for, but the items have not even been dispatched yet. Have called them over 8 times and they hang up. Awful.
July 22, 2026
Unprompted review
Libre 3 plus - Easy to follow online ordering and fast…
Easy to follow online ordering and fast delivery. Excellent.
July 15, 2026
second time in a year
second time in a year, my order was dispatched but then returned to AYP - their system put my name and town on the parcel but not my address. The gap between the incidents means they haven't sorted out the tech issue causing this. Not great experience.
July 14, 2026
Ordered online
Ordered online, quick easy and a good price. Delivered on time. Great job done.
July 14, 2026
I ordered medication over 2 weeks ago…
I ordered medication over 2 weeks ago and had emailed them, they explained there was a “delay” and it would take 24/48 hrs…. Another 4 days later and it still hasn’t even been dispatched!!! Avoid at all costs
July 21, 2026
Unprompted review
My purchase was about 12% cheaper than…
My purchase was about 12% cheaper than elsewhere and I received it by post in 2 days. It was well packaged. Great service without question.
July 13, 2026
Quick delivery & good service
July 10, 2026
Won't be using this company again
Ordered 2 items, one was cancelled without reason, I then had to contact about cancelling the order to which I was only refunded the original cancelled item. Still waiting for the rest of my refund over two weeks later. Very bad customer service.
June 29, 2026
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.