AYP Healthcare Reviews 

28,045
•
TrustScore 4 out of 5

4.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 1,366 reviews, reviewers had a great experience with this online company. Customers frequently praise the remarkably fast delivery times, highly competitive prices, and the very straightforward ordering process through the platform. People consistently find the website extremely user-friendly and deeply appreciate the secure, discreet packaging applied to their essential health products. Some reviewers were not happy with occasional delivery delays, poor communication from support teams, and extended order processing times. A few other people also felt frustrated when they unexpectedly received incorrect products or missing items inside their shipments. Others mentioned ongoing difficulties reaching customer support over the phone when trying to resolve these unexpected service issues.

What people talk about most

Order

Reviewers mention ambiguous feedback about order experiences, as many consumers find the website very easy to... See more

Product

People report ambiguous experiences with product, as many reviewers highlight prompt delivery, competitive... See more

Service

Users describe positive interactions with service, highlighting reliable support, prompt delivery, and easy... See more

Price

Clients share positive opinions on price, consistently highlighting that items are reasonably priced and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Experience was better than expected. They followed up quickly on emails and checks. Packaging and delivery excellent. Website not as intuitive as it could be but overall glad I went with them

Rated 4 out of 5 stars

For my order this month the processing time was reduced meaning the delivery from initial order to when I received my items was much quicker.

Company replied

Rated 4 out of 5 stars

Reliable service and good price. Might have been slightly faster but that wasn't really a problem.

Company replied

Rated 5 out of 5 stars

Easy to order and delivery. Only problem is with the Libre 2 sensors have had 6 that do not work just says to apply new sensor. Received last Friday and the 1st one doesn't work. Have phoned Abbott... See more


Company details

  1. Pharmacy
  2. also in
  3. Drug Store
  4. Health and Beauty Shop
  5. Online Pharmacy
  6. Online Prescription Medication Vendor
  7. Weight Loss Service

Written by the company

AYP Healthcare is an online pharmacy store offering medicine from top brands and delivering services to your doorstep. AYP Healthcare is a dedicated, family-owned pharmacy operating in a highly competitive environment and working with compassion. It aims to provide customers with hassle-free, on-time service. The company is run by a team of highly trained professional pharmacists with all the required clinical knowledge of the medicines.


Contact info

4.0

Great

TrustScore 4 out of 5

28K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 28% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.0

All reviews

(28,045)

1,290 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

AVOID AT ALL COSTS

AVOID AT ALL COSTS. Take your money but don’t send you your order. Don’t respond to online chat, messages, and don’t have a phone, how convenient. Don’t know how they are allowed to trade. If I lived closer I would be paying the office a visit. Will be reporting to trading standards.

September 28, 2026
Unprompted review
Rated 5 out of 5 stars

Easy to use, excellent service!

Fair prices, very easy to place an order and clear information regarding delivery. Good communication with emails from Ayp with confirmation of order placed then shipping then emails from Royal Mail regarding delivery date and time. A swift and easy process, will use again and recommend to others.

September 25, 2026
Rated 2 out of 5 stars

Order cancelled by seller

I ordered through ebay 10th Sept & was sent an assessment form which was completed & returned. When I heard nothing I contacted the seller. Their response was a long message stating how busy they were and they had a backlog. If I didn't want to wait I could have a refund. I responded that I would wait. 23rd Sept I had a message stating a refund had been issued at my request. I contacted the seller to ask why this was done as I hadn't requested it. I have not had a response and now can't leave a review on ebay. It seems that the excuse of having a backlog is a regular one!

September 23, 2026
Unprompted review
Rated 2 out of 5 stars

Poor Service.

Placed an order with AYP. Paid via PayPal (thank goodness) They failed to fulfil the order for fifteen days and wouldn’t acknowledge my message when I questioned it. Third attempt, proof of payment and threat of PayPal and they refunded immediately. No response from a human. No reasons given. No apology.

September 30, 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look