Experience was better than expected. They followed up quickly on emails and checks. Packaging and delivery excellent. Website not as intuitive as it could be but overall glad I went with them
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Reliable service and good price. Might have been slightly faster but that wasn't really a problem.
Company replied
For my order this month the processing time was reduced meaning the delivery from initial order to when I received my items was much quicker.
Company replied
Easy to order and delivery. Only problem is with the Libre 2 sensors have had 6 that do not work just says to apply new sensor. Received last Friday and the 1st one doesn't work. Have phoned Abbott... See more
Company details
- Pharmacy
- also in
- Drug Store
- Health and Beauty Shop
- Online Pharmacy
- Online Prescription Medication Vendor
- Weight Loss Service
Written by the company
AYP Healthcare is an online pharmacy store offering medicine from top brands and delivering services to your doorstep. AYP Healthcare is a dedicated, family-owned pharmacy operating in a highly competitive environment and working with compassion. It aims to provide customers with hassle-free, on-time service. The company is run by a team of highly trained professional pharmacists with all the required clinical knowledge of the medicines.
Contact info
160-164 Lancaster Road North, PR1 2PZ, Preston, United Kingdom
- 0800 048 7211
- sales@ayphealthcare.co.uk
- ayp.healthcare
4.0
Great
28K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 28% of negative reviews
Typically replies within 2 weeks
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Reply from AYP Healthcare
We really appreciate you taking the time to leave us a 5-star review. It’s always great to hear when our customers are happy with the service they’ve received. Thank you for your support!
Took 7 working days to arrive by and a…
Took 7 working days to arrive by and a very short expiry date
September 4, 2026
Reply from AYP Healthcare
We’re sorry to hear that your order took 7 working days to arrive and that you were disappointed with the expiry date of the product received.
We understand why both of these issues would be frustrating. Please contact our customer service team with your order details so we can review the item supplied and assist with an appropriate resolution.
We apologise for the inconvenience caused.
Reply from AYP Healthcare
Thank you so much for your 5-star review! We really appreciate your support and are delighted to hear you had a great experience with us. We look forward to serving you again soon.
Reply from AYP Healthcare
Thank you for your 5-star review! We’re delighted to hear everything arrived quickly and smoothly. We really appreciate your custom and look forward to helping you again.
Very good
Very good. Helpful and concerned. Checks your health too before products allowed
September 2, 2026
Reply from AYP Healthcare
We really appreciate you taking the time to leave us a 5-star review. It’s always great to hear when our customers are happy with the service they’ve received. Thank you for your support!
Great value and super fast delivery!
Great value and super fast delivery!! Thank you ☺️
September 4, 2026
Reply from AYP Healthcare
Thank you so much for your 5-star review! We really appreciate your support and are delighted to hear you had a great experience with us. We look forward to serving you again soon.
Very helpful advice and quick service
Very helpful advice and quick service, I would recommend this pharmacy.
September 4, 2026
Reply from AYP Healthcare
We really appreciate you taking the time to leave us a 5-star review. It’s always great to hear when our customers are happy with the service they’ve received. Thank you for your support!
Reply from AYP Healthcare
Thank you so much for your 5-star review! We really appreciate your support and are delighted to hear you had a great experience with us. We look forward to serving you again soon.
Thank you all
September 3, 2026
Reply from AYP Healthcare
Thank you so much for your 5-star review! We really appreciate your support and are delighted to hear you had a great experience with us. We look forward to serving you again soon.
Fast delivery
August 28, 2026
Reply from AYP Healthcare
Thank you for your 5-star review! We’re delighted to hear everything arrived quickly and smoothly. We really appreciate your custom and look forward to helping you again.
ALTHOUGH MY PARCEL WAS RETURNED TO YOU…
ALTHOUGH MY PARCEL WAS RETURNED TO YOU BY ROYAL MAIL DUE TO UNCOMPLETE ADRESS, YOU HAVE SENT ME A MY MEDICINE WHICH I HAVE RECEIVED. I THANK ALL YOUR STAFF.
September 3, 2026
Reply from AYP Healthcare
We really appreciate you taking the time to leave us a 5-star review. It’s always great to hear when our customers are happy with the service they’ve received. Thank you for your support!
Reply from AYP Healthcare
Thank you for your review! We’re glad you found the ordering process easy, the price competitive and your delivery arrived within the expected timeframe. We really appreciate your support and hope to serve you again soon.
the item i ordered never came and i had…
the item i ordered never came and i had to chase them for a resolution. no item delivered and i dont think i received a refund
May 1, 2026
Reply from AYP Healthcare
We’re very sorry to hear that your order never arrived and that you had to chase us for a resolution. We also understand your concern regarding the refund.
Please reply to your existing email conversation with your order details so our team can check the status of the refund and resolve this for you as a priority. We sincerely apologise for the inconvenience and frustration caused.
Reply from AYP Healthcare
Thank you so much for your 5-star review! We really appreciate your support and are delighted to hear you had a great experience with us. We look forward to serving you again soon.
Very efficient and prompt on issuing my…
Very efficient and prompt on issuing my request,
September 2, 2026
Reply from AYP Healthcare
Thank you for your 5-star review! We’re delighted to hear everything arrived quickly and smoothly. We really appreciate your custom and look forward to helping you again.
Very easy to order
Very easy to order, the information leaflet in the package was very informative and the medication arrived promptly. Fingers crossed they work. Thank you
September 2, 2026
Reply from AYP Healthcare
We really appreciate you taking the time to leave us a 5-star review. It’s always great to hear when our customers are happy with the service they’ve received. Thank you for your support!
Prompt delivery at reasonable price
Prompt delivery at reasonable price. Unable to obtain what I needed anywhere else.
September 2, 2026
Reply from AYP Healthcare
Thank you so much for your 5-star review! We really appreciate your support and are delighted to hear you had a great experience with us. We look forward to serving you again soon.
Reply from AYP Healthcare
Thank you so much for your 5-star review! We really appreciate your support and are delighted to hear you had a great experience with us. We look forward to serving you again soon.
Reply from AYP Healthcare
We’re sorry to hear that you received the wrong item. Please contact our customer service team with your order details so we can review what was sent and arrange the appropriate resolution. We apologise for the inconvenience caused.
Reply from AYP Healthcare
We’re very sorry to hear that you have neither received your order nor your refund. We understand how frustrating this must be.
Please contact our customer service team with your order details so we can investigate this urgently and make sure the matter is resolved. We sincerely apologise for the inconvenience caused.
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