Experience was better than expected. They followed up quickly on emails and checks. Packaging and delivery excellent. Website not as intuitive as it could be but overall glad I went with them
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Reliable service and good price. Might have been slightly faster but that wasn't really a problem.
Company replied
For my order this month the processing time was reduced meaning the delivery from initial order to when I received my items was much quicker.
Company replied
Easy to order and delivery. Only problem is with the Libre 2 sensors have had 6 that do not work just says to apply new sensor. Received last Friday and the 1st one doesn't work. Have phoned Abbott... See more
Company details
- Pharmacy
- also in
- Drug Store
- Health and Beauty Shop
- Online Pharmacy
- Online Prescription Medication Vendor
- Weight Loss Service
Written by the company
AYP Healthcare is an online pharmacy store offering medicine from top brands and delivering services to your doorstep. AYP Healthcare is a dedicated, family-owned pharmacy operating in a highly competitive environment and working with compassion. It aims to provide customers with hassle-free, on-time service. The company is run by a team of highly trained professional pharmacists with all the required clinical knowledge of the medicines.
Contact info
160-164 Lancaster Road North, PR1 2PZ, Preston, United Kingdom
- 0800 048 7211
- sales@ayphealthcare.co.uk
- ayp.healthcare
4.0
Great
28K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 28% of negative reviews
Typically replies within 2 weeks
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Best price I could find arrived well…
Best price I could find arrived well packaged and in good time
August 27, 2026
Reply from AYP Healthcare
Thank you for your 5-star review! We’re delighted to hear everything arrived quickly and smoothly. We really appreciate your custom and look forward to helping you again.
Reply from AYP Healthcare
We really appreciate you taking the time to leave us a 5-star review. It’s always great to hear when our customers are happy with the service they’ve received. Thank you for your support!
Poor service, do not buy from here
I had ordered an item on 18 August and didn’t receive it. So I followed up with the company who said they had a big backlog to get through which was why there was a delay. After a few days without getting the item, I sent another email and was then told that they could not deliver it as it was out of stock and that they would provide me with a refund. Now one month later, I have not received the refund either and am constantly following up with them for it.
August 17, 2026
Unprompted review
Reply from AYP Healthcare
We’re very sorry for the experience you’ve had. You should have been informed much sooner that the item was out of stock, and once a refund had been agreed, you certainly should not have been left chasing it for a month.
We completely understand your frustration, particularly after already waiting for an order that could not be fulfilled. Please reply to your existing email conversation with your order details so this can be escalated and the status of your refund investigated as a priority.
We sincerely apologise for the delay, the lack of communication and the inconvenience this has caused.
Reply from AYP Healthcare
We’re very sorry to hear that your order was not delivered. We understand how frustrating this must be. Please contact our customer service team with your order details so we can investigate what has happened and arrange the appropriate resolution as quickly as possible. We apologise for the inconvenience caused.
Straight forward process and delivered…
Straight forward process and delivered quickly.
August 26, 2026
Reply from AYP Healthcare
Thank you for your review! We’re glad to hear you found the process straightforward and that your order arrived quickly. We really appreciate your support and hope to serve you again soon.
Easy to order
Easy to order. Pharmacist asks a few questions. Meds packed ,safely .Quick delivery. An excellent company to deal with, and my meds are 1/3 cheaper.
September 9, 2026
Reply from AYP Healthcare
Thank you so much for your 5-star review! We really appreciate your support and are delighted to hear you had a great experience with us. We look forward to serving you again soon.
Always the best prices on the market…
Always the best prices on the market for weight loss treatments! 24h tracked delivery free, and really quick shipping! Nothing to complain about! Thank you
September 9, 2026
Reply from AYP Healthcare
Thank you for your 5-star review! We’re delighted to hear everything arrived quickly and smoothly. We really appreciate your custom and look forward to helping you again.
I was sent the wrong item cheap…
I was sent the wrong item,va cheap generic of what I ordered and customer service told me to send it back for a refund. The free postage label sent via email only opened as a blank page and when I asked about it I was resent the same pdf with the same issue. So I ended up paying for an item I didn't order and worse I was sent a cheap generic drug when I paid full price for a branded product.
July 2, 2026
Reply from AYP Healthcare
We’re very sorry for the experience you’ve had. Receiving a different product from the one you ordered is understandably frustrating, and the problems with the returns label only added further inconvenience.
You should not have been left unable to return the item after contacting us for help. Please reply to your existing email conversation so our team can review the order and arrange a working returns method and the appropriate resolution as a priority.
We sincerely apologise for the incorrect item, the difficulties with the return process and the frustration this has caused.
Reply from AYP Healthcare
Thank you so much for your 5-star review! We really appreciate your support and are delighted to hear you had a great experience with us. We look forward to serving you again soon.
Reply from AYP Healthcare
Thank you for your 5-star review! We’re delighted to hear everything arrived quickly and smoothly. We really appreciate your custom and look forward to helping you again.
Difficult initially to get both of my…
Difficult initially to get both of my products.
September 9, 2026
Reply from AYP Healthcare
Thank you for your feedback. We’re sorry to hear you had some difficulty initially getting both of your products. We appreciate your patience and are glad the issue was eventually resolved. We’ll take your comments on board as we continue to improve our service.
A really good deal on bulk buy…
A really good deal on bulk buy particularly as I get through so much of it.
September 8, 2026
Reply from AYP Healthcare
We really appreciate you taking the time to leave us a 5-star review. It’s always great to hear when our customers are happy with the service they’ve received. Thank you for your support!
Reply from AYP Healthcare
Thank you for your 5-star review! We’re delighted to hear everything arrived quickly and smoothly. We really appreciate your custom and look forward to helping you again.
Fast shipping
Fast shipping
I was trying to contact you online to try to get a volume discount since I bought 10 of these. It says I'd get a reply, butI never did.
September 8, 2026
Reply from AYP Healthcare
Thank you for your review and for placing a larger order with us. We’re sorry that you didn’t receive a response to your enquiry about a volume discount.
We appreciate you bringing this to our attention and apologise for the missed communication. We hope everything else with your order went smoothly and really appreciate your custom.
Great company to deal with
Great company to deal with, had everything I needed, easy to place an order and goods arrived on time
August 13, 2026
Reply from AYP Healthcare
We really appreciate you taking the time to leave us a 5-star review. It’s always great to hear when our customers are happy with the service they’ve received. Thank you for your support!
Reply from AYP Healthcare
Thank you so much for your 5-star review! We really appreciate your support and are delighted to hear you had a great experience with us. We look forward to serving you again soon.
Item was dispatched very quickly and…
Item was dispatched very quickly and good communication.
September 8, 2026
Reply from AYP Healthcare
Thank you for your 5-star review! We’re delighted to hear everything arrived quickly and smoothly. We really appreciate your custom and look forward to helping you again.
easy to deal with
September 8, 2026
Reply from AYP Healthcare
We really appreciate you taking the time to leave us a 5-star review. It’s always great to hear when our customers are happy with the service they’ve received. Thank you for your support!
Easy to order, came in good time. Would use this site again.
Easy to order. Arrived at stated date.
August 28, 2026
Reply from AYP Healthcare
Thank you so much for your 5-star review! We really appreciate your support and are delighted to hear you had a great experience with us. We look forward to serving you again soon.
I received the order which I placed in…
I received the order which I placed in good time. Website has great products and I’ve certainly got what I was looking for.
September 3, 2026
Reply from AYP Healthcare
Thank you for your 5-star review! We’re delighted to hear everything arrived quickly and smoothly. We really appreciate your custom and look forward to helping you again.
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