The bottle arrived damaged, quished in the post. The packaging was totally damaged, but a replacement was sent out immediately. Very prompt and efficient customer services.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Quick response, rapid delivery and good quality product. We are very pleased with the three seater bench and two seater with centre table. They were easy to assemble, lightweight and comfortable to si... See more
Ordered Friday, delivered Saturday morning. Easy to assemble (needs a phillips screwdriver and pair of pliers. Screws, washers, cotter pins and allen key included). Tested on two different sized... See more
The Cadiz patio furniture is very well constructed. Solid frames and very comfortable cushions.only down side is it took two months for delivery.Also which was very disappointing there were two parts... See more
Company details
Written by the company
Azuma Outdoor is a website that specialises in outdoor furniture and accessories. The website features a wide range of products including garden furniture, barbecues, fire pits, and outdoor heating options. Visitors to the site can browse through a variety of categories to find the perfect outdoor living solutions to fit their needs. The website also features a blog section with helpful tips and articles on outdoor living. The website is easy to navigate and features high-quality images of the products, along with detailed product descriptions and pricing information. Overall, Azuma Outdoor is a great resource for anyone looking to enhance their outdoor living space.
Contact info
1 Brewster Place, KA11 5DD, Irvine, United Kingdom
- 01294 860030
- info@azumaoutdoor.co.uk
- azumaoutdoor.co.uk
4.7
Excellent
299 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Delivered on time (even a bit earlier…
Delivered on time (even a bit earlier than initial quoted date), easy to assemble, looks good.
June 9, 2022
Fast clear and exactly as described
June 8, 2022
Product is great
Product is great, good quality. Delivery was super quick. I will definitely order from them again.
June 7, 2022
Bought a padded sun lounger and…
Bought a padded sun lounger and unfortunately it was rock hard, not comfortable at all. Really disappointed. I has to return it but then found out that it would cost £10 to return the sun bed. Sadly, it wasn’t worth keeping, it felt like lying on a rock. Beware buying this product.
June 6, 2022
Unprompted review
Reply from Azuma Outdoor
Good morning and thank you for taking the time to review your experience. I am disappointed that you were unhappy with your product and understand that each customer will experience the product differently. We have never had feedback on the sunlounger being rock hard and will investigate this. I understand your frustration at having to pay to return the product and would be happy to meet you halfway and refund £5 of the cost to you as a gesture of goodwill.
Again I am sorry you have not had the experience we aim to give all our customers, and we hope to see you revisit us in the future.
Team Azuma.
Top marks
First time I have used Azuma. Site was easy to negotiate and ordering was really simple. Very good value. Quick free delivery. All in all, very good.
June 6, 2022
Very good service
June 6, 2022
Top marks
Quick response, rapid delivery and good quality product. We are very pleased with the three seater bench and two seater with centre table. They were easy to assemble, lightweight and comfortable to sit on . We oiled the parts before assembly, so the joints have extra protection and expect many years use. Nice honey colour.
June 5, 2022
Good instructions
June 3, 2022
Delivery on time
Delivery on time. Packaging very robust. Instructions clear. Looking forward to sunshine
June 2, 2022
Excellent quality chair.
Excellent quality chair.
Great service, would recommend Azuma Outdoor goods to my friends.
June 2, 2022
The garden bench was as expected and an…
The garden bench was as expected and an excellent price. Delivery was free and it came in record time. Impressed
June 1, 2022
A beautiful piece of garden furniture
A beautiful piece of garden furniture, lovely colour (I got the grey), easy enough to assemble though get your own spanner. Excellent value, almost a £100 cheaper than similar models online. Really quick delivery. Really pleased with purchase
June 1, 2022
Good product
Good product, exactly as described. Very prompt delivery and delivered in the time slot I was allocated. Would definitely use this company again.
May 31, 2022
Really happy with the quality and the…
Really happy with the quality and the price. Would highly recommend
May 31, 2022
Very pleased with purchase
Very pleased with purchase. Delivery man was very helpful. Set is easy to put together and very comfortable!
May 18, 2022
Very quick delivery and lovely product.
May 9, 2022
Gorgeous high quality item
Gorgeous high quality item. Fast delivery and great communication. Highly recommended.
May 5, 2022
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.