Can’t communicate! Ordered SA sim 8/1. Received confirmation and told it would be sent registered post and tracking details sent. We leave on Sunday 31/1 and nothing. Repeated emails and phone mess... See more
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Ordered a SA Travel SIM Card – The Big Five on 9/8/23 from the UK expecting deliver within 7-14 days as stated:-“All Deliveries are sent registered post. You will be sent tracking details once proces... See more
SIM cards were ordered to be delivered in Durban airport vodacom shop . However due to riot in the area access to the region was forbidden. We thus went to the Vidacom shop in Johanesbourg airport whe... See more
Tried to buy a SIM card for an upcoming trip but the website is having issues. I documented them all and sent to them on WhatsApp and no one has replied nor even read it and that was a week ago. If th... See more
Company replied
Company details
Information provided by various external sources
B4i.travel simplifies your communication needs when travelling. We take the risk out of high international roaming costs. With our pre-loaded, pre-activated and pre-registered travel SIM cards, you’ll be connected as soon as you land in your destination country. Tourists, students and businessmen have been “talking like a local” in South Africa, America and Europe with b4i.travel since 2010. We have partnered with some of the worlds most reliable; car rental, flight booking, hotel booking, travel experience and travel insurance companies. So, get set up and ready to go with b4i.travel – before you travel. It’s time to ‘explore your world with us’.
Contact info
Suite 203,North Wing,Granger Bay Court, V&A Waterfront, 8002, Cape Town, South Africa
- +27214011334
- support@b4i.travel
- b4i.travel
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The service was quick.
I couldn't more unimpressed
I couldn't more unimpressed with this service and recommend you check with whatever city you're going to in order to see if they offer SIM cards locally.
The card was in a completely different location than where I landed in Cape Town. The Vodacom folks did go get it, clear to the other side of the entire airport, but not without grumbling.
I was assured my next SIM would be available in Cape Town and it was after 10 minutes of searching. It was NOT activated. The Vodacom folks added a bundle, but it NEVER ACTIVATED. I contacted b4ITravel over the course of, so far, 3 days with no response. I've done it thru WhatsApp and email. I have no service of any kind in Malta, yet they assured me that I would. If it's not working here, it won't anywhere. I'm asking for a full refund, since I did not get one pennyOf what I paid for. Nothing. Can't make phone calls, can't text, no data. Totally worthless when I need data for my confirmations for upcoming tours.
Shame on this company for not ensuring what I paid for over a month in advance was not taken care of or activated properly and refusing to answer my queries.
Don't bother unless you've no other choice. Most of the time you have choice. I want my money back.
Good product
Good value for money. And takes hassle out of traveling abroad and maintaining cellular connectivity.
Only issue I had was around knowing what my balance was ... but that could be the mobile provider issue
The order process was straightforward…
The order process was straightforward and collecting the sim card was efficient.
Excellent for South Africa sim with data package
A great way to buy your sim card before you arrive so that it is pre registered and you have the number in advance to give to friends and family. Staff insert the card in the phone and set up on arrival so you are ready to go. Seems good value for money and you can top up if you need more data.Vodacom has great coverage in SA we had a signal all the way from Cape Town to Joberg on the train when others were trying to use onboard wifi......
Thank you
The waiting line in Johannesburg…
The waiting line in Johannesburg airport was still long but the service was very good!
Great service and information
Great service and information. I have not pickles up the Sim yet. But I trust everything Will be ok when I arrive. Got the nr already in the mail.
Perfect customer service!
Walked through customs. Shop was right there. The guy behind the counter was awesome! He was expecting me, took my phone did everything checked it was all working. Perfect what more can I say!
Perfect service
Very friendly and efficient service…
Very friendly and efficient service from staff. New SIM card fitted and set up on my phone in no time, thank you!
Straight forward transaction and easy…
Straight forward transaction and easy to understand
Easy to order phone sim card for use…
Easy to order phone sim card for use ,whilst on holiday.
Alan
Easy to use and relatively cheap
Handy to have i
It’s good you can sort a SIM card for South Africa b 4 u travel not always the cheapest way of getting a card but least you don’t have the hassle of sorting 1 when you get there and you can either pick it up when u arrive or have it sent to you
Quick deliverd
Thank you for the quick handling of our…
Thank you for the quick handling of our order.
Everything as agreed on!
The service was fast and efficient
The service was fast and efficient. Thank you so much guys.
As promised
Fast, competent and friendly. The SIM card was ready. They put it into my phone and showed that everything works.
SIM not usable yet....
Pickup at airport went smoothly, however, the staff member dealing with me did not unlock the new SIM card even though requested to do so. There was little interest in helping us and I was told to go away and try on my own. We now have a phone we cannot use and have to trail into town to try again at the Vodacom shop.
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