Becky and the team at Bababoom were super helpful and knowledgeable, making us feel so comfortable and well informed with all our purchase choices They were able to talk through our options in a lo... See more
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What a great informative & impartial appointment. Super friendly, no question was left unanswered, allowed us time to talk together, no pushy sales, honest & open on products & no pushy sales. A real... See more
Beautiful shop, stock only the best, safest products for baby.. all midwife approved! Service is amazing each and every time we’ve been in, all the girls really listen to what you need and giv... See more
Company replied
I have alwaya purchased my sons stuff from furniture to prams from Bababoom. Each time i needed to upgrade his car seat i have also visited bababoom who have always been so helpful at explaining the p... See more
Company details
About Bababoom Ltd
Written by the company
Established in 2010 by a Midwife and mum, this family run business prides itself in outstanding customer service. Bababoom is not your average baby shop, having appeared on numerous TV shows and with one of the highest Instagram followings in the Uk the store is loved by celebrities and influencers alike. The team are very focused on your individual family needs. The world of ‘baby bits’ is so vast that our team have hand picked collections to ensure you are offered the latest high quality products from prams, car seats, nursery furniture, gifts and clothing from newborn up to 12 years, all approved by our midwife with safety being our number 1 factor when researching.
When you shop with us you will find a different experience with the team encouraging you to think about your lifestyle and what your parenting needs will be rather than encouraging you to add anything and everything into your cart.
Our mission is to not only be a luxury baby and pram boutique but to offer specialised advice for mums and dads to be which is happily given in store and online through our live chat to ensure you have the best possible experience.
When you shop with us you will find a different experience with the team encouraging you to think about your lifestyle and what your parenting needs will be rather than encouraging you to add anything and everything into your cart.
Our mission is to not only be a luxury baby and pram boutique but to offer specialised advice for mums and dads to be which is happily given in store and online through our live chat to ensure you have the best possible experience.
Contact info
High Road 255, IG10 1AD, Loughton, United Kingdom
- 020 3174 0418
- enquiries@bababoom.co.uk
- bababoom-boutique.co.uk
4.4
Excellent
281 reviews
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Hasn’t replied to negative reviews
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Helpful and knowledgable
So helpful and very knowledgable staff - lots to choose from and only sell brands they trust
March 3, 2023
Reply from Bababoom Ltd
Thank you for the lovely feedback. We really appreciate your review! We will be sure to pass this on to the team in store, and look forward to welcoming you again soon.
Excellent service
March 3, 2023
Reply from Bababoom Ltd
Hi Alanna,
Thank you for taking the time to leave us a lovely review. We are so pleased you felt the service you received was excellent. We look forward to welcoming you back in store soon.
It’s a lovely set even for present as…
It’s a lovely set even for present as it comes in a lively box! I adore the sponge it is so soft I never seen anything like it!
The coconut oil is pricy though!
February 5, 2023
Reply from Bababoom Ltd
Thank you for taking the time to leave us a review. Unfortunately, the reason Coconut Oil is more expensive is its process and quantity. We are pleased to see you were happy overall with your set though :)
Reply from Bababoom Ltd
Thank you for the great review. We will be sure to pass this on to the team in store, and to Nicola. She will be pleased to hear you enjoyed your facial!
Helpful and knowledgeable staff
The staff were very helpful and knowledgeable on a wide range of products. This helped make clear decisions on the vast number of buggies and car seats on the market, to decide and pick the best one for you. Thanks so much.
January 3, 2023
Reply from Bababoom Ltd
Hi Lisa,
Thank you for leaving us such a great review. We know how hard making those decisions can be, so are pleased you felt the girls in store had the knowledge to help you.
We will be sure to pass your feedback on to them :)
Thanks for helping return order and than for new order
Very good sales team very helpful
January 9, 2023
Reply from Bababoom Ltd
Thank you for taking the time to leave us such a positive review. We are so pleased you were happy with the communication you received from our Customer Service Team. They are always here to help, should you need it.
Easy to use & browse website
January 4, 2023
Reply from Bababoom Ltd
Hi Gillie,
Thank you for your positive feedback on our website! We are always adding new stock on there, so hope you continue to enjoy browsing :)
Customer service and welcome
January 3, 2023
Reply from Bababoom Ltd
Hi Jean,
Thank you for taking the time out of your day to leave us a lovely review. We really appreciate the feedback and are so happy you felt welcome in store. We look forward to seeing you again soon.
Reply from Bababoom Ltd
Thanks for the lovely review, Chelsea! We are so pleased you were happy with the service you received.
We were told the baby car seat will be…
We were told the baby car seat will be delivered on the next day. A week later we are still waiting. We had to call the main office to be told that they don’t have it in stock.
December 15, 2022
Reply from Bababoom Ltd
Hi Vanja, thankyou for taking the time to leave a review and I am sorry you felt a 2 star was warranted.
As you can see by the amount of 5 star reviews we receive we pride ourselves in our customer service so we are sorry you feel you have not received this.
Unfortunately the heavy snow on Monday took things out of our control but having chatted with Bill over the last two days I am pleased we have been able to resolve the issue for you and Bill will be collecting the car seat today.
I hope you found all the expertise and advice given to you in store by our car seat specialists of value.
Wishing you all a wonderful Christmas
The bababoom team
The best baby company
Great customer service reply to emails very quickly most conpanies you have to wait days for a reply i had a reply in less than an hour. I was delivered the wrong car seat in error but this was quickly delt with and picked up the next day and the correct one delivered the day after. Would recommend to everyone wish i found them sooner
December 6, 2022
Reply from Bababoom Ltd
Hi Vikki, Thank you for taking the time to leave such a lovely review and we look forward to helping you again in the future.
Reply from Bababoom Ltd
Thank you for taking the time to leave a review and so pleased we you were able to get what you wanted. Hope to see you back soon.
Staff are always so friendly and…
Staff are always so friendly and helpful.
Love the clothing and products.
November 11, 2022
Reply from Bababoom Ltd
Hi Sue, thank you for leaving such a lovely review, I will be sure to pass this on to the team in store. Look forward to seeing you again soon.
Amazing service and experience
Booked a 1 to 1 appointment and it was invaluable to us. Great advice and options, delivered in a relaxed and friendly manor. We were so glad we made this appointment and will be going back for all our future baby requirement. Thanks for a great service and experience.
November 6, 2022
Reply from Bababoom Ltd
Hi Gayle, thank you for taking the time to write such a lovely review. We will be sure to pass this on to Megan and we look forward to welcoming you back in store with your little one.
Reply from Bababoom Ltd
Hi Aimee, thank you for taking the time to leave such a lovely review and we look forward to seeing you again in store soon.
Reply from Bababoom Ltd
Hi John, Thank you for taking the time to leave a review, we will pass this on to the girls and look forward to seeing you and bubs in store soon.
Amazing service
Amazing service. So friendly. Great product knowledge and loads of useful tips for clueless first time parents like us!
September 10, 2022
Reply from Bababoom Ltd
Hi Chris, thank you for taking the time to leave such a lovely review and glad we could help with this exciting chapter.
Reply from Bababoom Ltd
Hi Holly, thank you for taking the time to leave such a lovely review and we look forward to welcoming you back in store soon.
Best shop for your baby needs - knowledgeable staff x
Beautiful shop, stock only the best, safest products for baby.. all midwife approved!
Service is amazing each and every time we’ve been in, all the girls really listen to what you need and give you the best recommendations suited to what it is you need.
So far purchased our travel system, crib & additional car seat here. Always choose here first because it’s an independent shop, the service is amazing, everyone is knowledgeable and happy to help and you can see the products for yourself in store.
Thank you bababoom team
September 8, 2022
Reply from Bababoom Ltd
Hi Charlotte, Thank you so much for your lovely review, we are so pleased that we have been able to help you and we look forward to seeing you again soon.
I would highly recommend Bababoom
I would highly recommend Bababoom to anyone looking for a car seat / pram. The staff are very knowledgeable on the products and which buggy would be best suited to our needs. The prices were also competitive and they offered a discount for first time customers.
September 3, 2022
Reply from Bababoom Ltd
Hi Bettina, thank you for leaving such a lovely review and so pleased we were able to help. Be sure to pop back in and show us the new edition to the family.
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