Bambinos & Beyond Reviews 

444
•
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Evaluating 212 reviews, reviewers overall had a great experience with this company. Customers frequently praise the knowledgeable staff for providing exceptional advice, ensuring a welcoming environment, and making product selection completely stress-free. Consumers also deeply appreciate the outstanding quality of the items, mentioning that products arrive securely packaged, beautifully displayed, and completely matching online descriptions. Some reviewers were not happy with the delivery times, reporting that shipments experienced unexpected delays and arrived far later than originally promised. Shoppers additionally pointed out persistent difficulties in reaching customer support and noted a frustrating lack of proactive communication regarding tracking updates for overdue packages.

What people talk about most

Product

Clients share positive opinions on product quality, noting that items like boosters, cots, and bases are... See more

Delivery service

Consumers find delivery service to be mixed, with reviewers praising fast shipping and helpful staff who kept... See more

Order

Users describe ambiguous interactions with order experiences, as some consumers reported quick deliveries and... See more

Customer service

Customers had ambiguous experiences with customer service, as many reviewers praised swift responses, helpful... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I have been to the shop once to get my cosatto giggle 4 as this shop had pushchairs on display so you could have a look at it properly which is great. We definitely lack shops like this. I then... See more

Rated 4 out of 5 stars

I am pleased to update my previous poor review. The Nursery furniture has finally arrived which looks great, good quality and easy to assemble. I understand the problem was with the supplier outside... See more

Rated 3 out of 5 stars

Item has never been an issue, but both times I’ve ordered (second item yet to be received) I’ve received an email on the day of delivery stating the item will be late. Whenever I’ve ordered it states... See more

Rated 5 out of 5 stars

Absolutely outstanding customer service from Kyra. I ordered an item for an upcoming holiday without realising there was a 14-day delivery time, and she went above and beyond to help source it elsewhe... See more


Company details

  1. Baby Store

Written by the company

At Bambinos And Beyond, we believe in the magic of parenting—the sleepless nights, the endless love, and the small moments that make it all worthwhile. As a baby store, we understand that this journey is full of excitement, wonder, and even a little bit of chaos. That's why we’re here: to help make life with your little one just a little bit easier, more beautiful, and more joyful. We know that when you’re a parent or soon-to-be parent, every decision feels big. From the first onesie to the perfect stroller, it’s about choosing what’s best for your baby and your family. That’s why we take extra care in curating products that are not only stylish and functional but safe and dependable too. Whether it’s creating a cozy nursery or finding the ideal gift for a baby shower, we want to be there for you every step of the way. We believe in more than just selling products; we believe in supporting families, in nurturing the connections between parents and their children, and in celebrating the beautiful chaos of this special time. With each item we offer, we hope to bring a little more peace of mind and a lot of joy to your parenting journey. You’re not alone in this—let us help you make every moment, every milestone, and every memory with your little one even more special.


Contact info

3.9

Great

TrustScore 4 out of 5

444 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 32% of negative reviews

Typically replies within 2 weeks

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3.9

All reviews

(444)

190 reviews in the last 12 months

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Rated 1 out of 5 stars

Avoid ordering from Bambinos And Beyond

One of my orders never arrived even though I was continuingly being told they would be sending tracking info. Now when i email regarding this i get no response. Not impressed at all! My order wasn't cheap and with a newborn I could really do without being out of pocket. Avoid!

October 5, 2026
Rated 1 out of 5 stars

Never ship Never refund

This company took my order I waited 2 weeks no shipment then I contacted them they said got to wait 14 days waited another week contacted again took ages to reply then I said cancel order give refund, they said yes refund done waited 10 days no refund

Contacted again and they basically said there going out of business contact bank

Now been 7 weeks 0 refund and there website taken new orders

AVOID if you don’t want your money stolen

September 4, 2026
Unprompted review
Rated 1 out of 5 stars

If I could give this company 0 stars I…

If I could give this company 0 stars I would. They have a Voluntary Arrangement which has been in placed since February, yet they have still been taking money from customers, promising them that their orders will arrive once 50% has been paid, knowing they are not in any position to do this. Customer are still waiting months for their money and not responding to emails. 🤬

July 12, 2026
Unprompted review
Rated 5 out of 5 stars

Great little booster seat

Great little booster seat. Perfect for a weekend trip with my grandson who is six and the size and weight of a ten year old.
Fast and efficient delivery and good quality.

August 25, 2026
Rated 5 out of 5 stars

Excellent

Excellent, super fast shipping and delivery, pushchair fantastic. Couldn't be happier. Will definitely use website again for future orders thank you

August 25, 2026
Rated 1 out of 5 stars

Awful stay as far away from this…

Awful stay as far away from this company as possible.
Put us into debt still no refund. Now had to file a dispute with my bank to return money, no reply from there support, but they will happily take your money.

September 7, 2026
Unprompted review
Rated 5 out of 5 stars

Easy to deal with.

Ordered item online as main shop closed for stock taking. Order confirmation told us where to collect item, and we collected it easily.
The Joie car seat is easy to fit and a great value car seat with a wide age range.

August 27, 2026
Unprompted review
Rated 5 out of 5 stars

Ordered from here twice

I’ve ordered twice from this company now (small items both times - two laker and the moon cot mobiles) and they were delivered quickly and were cheaper overall than actually ordering direct from laker and the moon due to delivery costs; most recent order was placed last week (25th of August 2026) and it arrived on the 27th.

I am however conscious that I received an automated request asking me to leave a review having ordered from these guys more than once which prompted me to visit this page, and having read other peoples reviews in the process I now realise I may have gotten lucky.. But my personal experience has been very good on both occasions.

August 25, 2026
Unprompted review
Rated 1 out of 5 stars

TERRIBLE COMPANY! Goods not received

Goods not received, and delivery timelines kept changing. They took so many people’s money, for really important items (things for babies - many people are first time parents buying car seats, prams, cots… really important and expensive stuff!). They strung their customers along and are now in liquidation.

What a disgrace. 1 star because 0 isn’t an option.

July 26, 2026
Unprompted review
Rated 3 out of 5 stars

Never next day delivery

Item has never been an issue, but both times I’ve ordered (second item yet to be received) I’ve received an email on the day of delivery stating the item will be late. Whenever I’ve ordered it states next day delivery. I understand things are subject to delays, but why state it if it’s never going to be honoured? The item I’m expecting is something I will need in the coming days and with the bank holiday I’m not sure if it’ll come in time. Frustrating.

August 28, 2026
Unprompted review
Rated 1 out of 5 stars

Awful company

Unfortunately, our experience with Bambino’s & Beyond has been extremely disappointing. We placed an order in May and have repeatedly chased for updates, but have been unable to get any meaningful answers or resolution.

We are now over £1,000 out of pocket, with no offer of a refund and no reassurance that our money will be returned. The customer service and overall experience have been incredibly poor, and the lack of communication has made an already stressful situation even worse.

We have also seen information on Companies House that raises concerns about the company’s financial position and money potentially being owed to suppliers.

We understand the shop has temporarily closed and that ex-display goods are being sold on Facebook, which has added further concern.

This has caused a huge amount of unnecessary stress, particularly while heavily pregnant, at a time when we really did not need the added worry. This should have been an exciting experience being first time parents, and that has well and truly gone.

We will be taking this further to try to recover the money we are owed. Based on our experience, we would strongly advise others to think very carefully before placing an order with Bambino’s & Beyond.

August 26, 2026
Unprompted review
Rated 1 out of 5 stars

Unbelievably bad

Unbelievably bad. Constant excuses about where my order is and empty promises.. couldn't fulfil the original order (2 months ago), offered an alternative that's never arrived. £600 down, no refund, no pram and about to pop. Chased multiple times a day to no avail. Absolutely ludicrous and extremely stressful.

August 26, 2026
Unprompted review
Rated 1 out of 5 stars

Ordered black doona x isofix and rain…

Ordered black doona x isofix and rain cover back in July. No communication so chased and was advised it would be delivered last week it wasn’t. Just been emailed by them and asked to swap to blue? No I ordered black and want black as I’m having a girl. No offer to cancel and refund if can’t fulfil my order.

July 13, 2026
Unprompted review
Rated 1 out of 5 stars

Do not use these people

I originally wrote a glowing review because when I purchased nearly £2000 worth of stuff off them they were friendly and helpful.
DO NOT BUY from them. You will not get your stuff. April this year i ordered for my first grandchild and was told the weekend they cant get the pram bundle from cossato. I was also missing a play gym. Ive asked for a refund for items not received and they cannot process it I have to go through card issuer. My daughter has baby Wednesday ive been left without a pram and the funds to buy one!! Im absolutely disgusted to say the least. They promised a service and didn't deliver. I wont be quiet either this will be made public because I dont want people going through what we are.

August 24, 2026
Unprompted review

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