Tried the vitamin d spray with my extremely fussy teenager who is lacking in vitamin D. He absolutely loved the flavour bearing in mind has always hated calpol etc! Would highly recommend the products... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Products are great just that packing the items before shipping must be improved!! When i opened the parcel and notice one of the bottle was leaked!! This is so so so disappointed!
Have been looking for this everywhere in Australia but unsuccessful. Previously purchased from the UK a very tiny jar straight from the supplier but during my search this time I found Babawest had t... See more
Company replied
Prompt customer service. High quality products. Love the friendly illustrated designs. My kid asks for his daily doses of supplements as it's great tasting and delivers all the necessary ingredients t... See more
Company replied
Company details
About Baba West
Written by the company
Why Baba West?
About Baba West
The Baba West range ensures that science and nutrition work hand-in-hand to help shape your baby and child's future health and development from the day they are born.
Contact info
Unit 13-14 Nelson Trading Estate, The Path, South Wimbledon, SW19 3BL, London, United States
- 02086486777
- customerservice@babawest.co.uk
- babawest.co.uk
4.1
Great
60 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
We love the Baba West Fruit Bears!
I ordered the Baba West Fruit Bears and they arrived really quickly and she loves the flavour!
I've always used the probiotics from baby age and they're great.
July 8, 2024
Unprompted review
Reply from Baba West
Hi Ellie,
Thank you so much for leaving us a review. We're so proud of our fruit bears, they're 100% real fruit pulp and therefore 1 of their 5 a day.
Not only do they benefit from the snack, but you also ensure they get a dose of friendly bacteria to look after their gut health.
Kind regards,
Francesca.
Baba West.
Vitamin D Daily Oral Drops
I ordered some Vitamin D Daily Oral Drops and they came the next day. My daughter loves the taste and I will be ordering again! Thank you!
July 4, 2024
Unprompted review
Reply from Baba West
Hi Christina,
Thank you ever so much for taking to leave us a review. So pleased the drops arrived so quickly for you and that your little one enjoyed the taste!
It can be so hard getting goodness into babies and children and we're so pleased to give parents a helping hand : )
Kind regards,
Francesca.
Baba West.
The best of the best
My go to products! My baby has enjoyed his vitamin D and bifikalm drops from birth now progressing to the multivitamin powder!
Such easy well thought out products! We love you Baba West! 🧡
February 24, 2024
Unprompted review
Reply from Baba West
Hi Tilly,
Thank you ever so much for leaving us a review!
Research shows how important the first 1000 days are in a child's life and we are so pleased we've been able to support your little one from birth, through to the junior products.
Should you ever need us, we have live chat on site : )
Best wishes,
Francesca.
Baba West.
Baba west 5* review
My kids are totally obsessed with Baba West. They love the vitamin D spray and the gummies, perfect for an after school snack.
July 1, 2024
Unprompted review
Reply from Baba West
Hi CDH,
Thank you so much for taking the time to leave us a review.
So pleased your little ones enjoy the Vitamin D Spray and gummies. It can be so hard to get the NHS required amount of Vitamin D, especially when we must use sunscreen to protect such delicate young skin. Mine love the natural strawberry too!
The bear gummies not only give a dose of friendly bacteria to support young guts, they're also made from 100% fruit pulp and are one of your 5 a day : )
Kind regards,
Francesca.
Baba West
Have been looking for this everywhere…
Have been looking for this everywhere in Australia but unsuccessful. Previously purchased from the UK a very tiny jar straight from the supplier but during my search this time I found Babawest had teamed up with them and now making a bigger jar.
This stuff is Magic in a jar and should be a basic essential in every persons cabinet. We use this For everything - Eczema, dermatitis, sores, pimples, scratches, rashes just to name a few. The postage to Australia was very fast 1-2 weeks.
I will definitely be purchasing more when I run out.
March 3, 2024
Reply from Baba West
Hi Cerice,
I can't tell you how happy the team was to read this review!
Lyonsleaf is such a magical product, it's a staple in our homes for everything you've listed. It's also very good on little bottoms if they need it : )
Wishing you and all the family the very best from everyone at BabaWest.
Francesca.
BabaWest.
Reply from Baba West
Hi Andrew,
Thank you so much for leaving us a review, they mean so much to us!
We have live chat on site should you ever need us or have any questions regarding your little one : )
Wishing you and your family all the best.
Kind regards,
Francesca.
Baba West
Very disappointed with the ingredients
Very disappointed with the ingredients. Full of artificial sweeteners.
December 20, 2023
Reply from Baba West
Dear Holly,
We appreciate you taking the time to share your thoughts with us and we’re very sorry to hear that you were not satisfied with our products.
At Baba West we are committed to formulating high-quality children’s and infant supplements, every product is guided by the expertise of midwives and nutritionists. Each ingredient undergoes extensive research to ensure its safety and efficacy for infants and children.
Our products are continually updated and improved according to the most up to date research and guidance.
When formulating our products we prioritise natural ingredients, however certain ingredients are essential for achieving the recommended intake of nutrients as well as maintaining product stability and safety. We do not include any ingredients that are unsafe or unsuitable for children.
If you would like to discuss this further, our nutritionist would be happy to give you call. Following this, an email will be sent to provide additional support and address any queries you may have. Your satisfaction and the well-being of your little ones are our top priorities.
Thank you for choosing Baba West, and we look forward to the opportunity to address your concerns comprehensively.
Kind regards,
Francesca.
Baba West
Great cruelty free products
Great cruelty free products. Really happy with everything we have bought for my toddler
December 28, 2023
Reply from Baba West
Hi Aruna,
Thank you so much for leaving us a review. Oh we're so please you're happy with your purchase and we can help you get some goodness into your little one!
Should you ever need us, please reach out and we'll be on hand to help : )
Kind regards,
Baba West.
Reply from Baba West
Hi M.G,
Thank you for leaving us a review!
I'll be sure to pass this feedback on to the team. We know it can sometimes be hard when choosing what's right to look after your little one's wellbeing, so we always do our best to support where we can.
Should you ever need us please don't hesitate to reach out again : )
Kind regards,
Francesca.
Baba West
Out of date stock sent
Out of date stock sent. Customer services said a refund would be sent, still waiting! No response to my email chasing up my refund. Very disappointed.
September 28, 2023
Reply from Baba West
Hi Helen,
Thank you for your review, I was very sorry to read of your experience.
I have refunded the order in full and would like to send you a sample of the superior product we are recommending for those looking to support their little ones gut health.
I will email you now in the hope we can put this right for you.
Kind regards,
Francesca.
Zita West Products.
Amazing customer service
Amazing customer service, so kind! Products are worth every penny!
August 20, 2023
Reply from Baba West
Hi Jordan,
Thank you so much for taking the time to leave us a review.
I'll be sure to pass on your comments to the whole team, our CS team always tries to go above and beyond so they'll be thrilled to see it is worth it :)
Thank you for rating the products so highly, we always opt for quality ingredients to support baba's the best we can!
Kind regards,
Francesca.
Baba West.
Reply from Baba West
Hi Olty,
Thank you so much for leaving us a review, we're so pleased you're happy with the supplements and the service you received from our customer service team :)
Please reach out again should you need us and we'll be on hand to help you, and your baba!
Kind regards,
Francesca.
Baba West.
Prompt customer service
Prompt customer service. High quality products. Love the friendly illustrated designs. My kid asks for his daily doses of supplements as it's great tasting and delivers all the necessary ingredients to sustain him for health. Truly enjoy this brand.
February 28, 2023
Reply from Baba West
Hi Delray,
What incredible feedback, thank you so much. I'll be sure to pass on your comments regarding customer service to our amazing team too.
So pleased your little one gets everything he needs and enjoys taking them too. It's so great to know we can get goodness into them : )
Don't hesitate to get in touch again should you need us.
Kind regards,
Francesca.
Baba West.
I love this brand of children’s…
I love this brand of children’s vitamins and supplements. The multivitamin is great and includes all a child needs to keep their immune system boosted and love that a probiotic is included too. My two year old interacts with other children lots and noticed this has really helped her avoid lurgy after lurgy.
March 20, 2023
Reply from Baba West
Hi Monica,
There is nothing better than keeping those early viruses at bay, while ensuring your little one can still get stuck into all the fun with other children!
Thank you for leaving us a review, we're so pleased to hear you love the products! Should you ever have any questions or concerns - you can always get us at customerservice@babawest.co.uk
Kind regards,
Francesca.
Baba West.
The best probiotics ever
The best probiotics ever ! I’m using them for my child for few months now and helped him a lot .
February 11, 2023
Reply from Baba West
Hi Marina,
Thank you so much for leaving us a review, we want to help as many parents and babas with their nutrition and health as possible.
We're so pleased to hear they are helping your little boy :)
Thank you,
Francesca.
Baba West
Customer service is top class
I had a big delay with my order but the company went above and beyond to apologise and make things right, more than I would have ever expected! The gummies are a hit and the vitamin d spray that I ordered for the second time never fails to please me !
December 21, 2022
Reply from Baba West
Hi JRN,
I am ever so sorry for the delay with your package. As per email correspondence, we did send a replacement out to you 16th December however we were very much impacted by the postal industrial strikes causing delays.
I will follow up again on email with you now in the hope we may put things right.
I am also so sorry to read of the health battles your daughter has been facing, I sincerely hope she is on the mend.
Kind regards,
Francesca.
Zita West Products.
Great products
Great products, great customer service and fast shipment.i recently bought the elderberry sirup, because my 2 year old seemed to be catching every virus at daycare. He's now been taking the sirup for 3 weeks and coincidently or not, hasnt had a runny nose in 3 weeks. He also loves the taste so it's very easy to give. I like the fact that it's not too sugary. I'm very satisfied with my purchase
November 4, 2022
Unprompted review
Reply from Baba West
Hi Marie,
Thank you so much for leaving us a review!
We absolutely love the Alpine Elderberry syrup, tastes great and so good to support immunity. So pleased it is keeping those nasty colds at bay : )
Kind regards,
Francesca.
Baba West.
Very good products
Very good products, finally found a vitamin D spray that the kids love:)
Excellent service too.
October 20, 2022
Reply from Baba West
Hi Ivy,
Thank you so much for taking the time to leave us a review!
Both my daughters love the amazing natural strawberry taste too - such a relief to get goodness in them easily.
If you ever need us please reach out to customerservice@babawest.co.uk and the team will be on hand to help!
Kind regards,
Francesca.
Baba West.
Strawberry 🍓 bears 🐻 Useful in the…
Strawberry 🍓 bears 🐻 Useful in the winter months - only dropped one star as my child did not like the taste 👅 /texture and refused to eat them. I am taking them to boost my immunity and they are nice! Service was good.
October 14, 2022
Reply from Baba West
Hi Julia,
Ah so sorry to hear your little one didn't enjoy the taste, there is zero added sugar as a total fruit pulp snack so we find that children need a few goes as they tend to be used to the more sugary stuff.
haha love that you are eating them instead, I snack on them all the time!
Kind regards,
Francesca.
Baba West.
Will always buy this product
I love this spray and have been using it for quite a while. It lasts ages even being used daily and my daughter always asks for it as she loves the strawberry taste. Delivery is always exceptional too.
October 6, 2022
Reply from Baba West
Hi,
Thank you so much for your kind review!
We're so pleased your little one enjoys the taste, we love it too!
Should you ever need us please email customerservice@babawest.co.uk and our team will be on hand to help!
Kind regards,
Francesca.
Baba West.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.