Tried the vitamin d spray with my extremely fussy teenager who is lacking in vitamin D. He absolutely loved the flavour bearing in mind has always hated calpol etc! Would highly recommend the products... See more
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Products are great just that packing the items before shipping must be improved!! When i opened the parcel and notice one of the bottle was leaked!! This is so so so disappointed!
Have been looking for this everywhere in Australia but unsuccessful. Previously purchased from the UK a very tiny jar straight from the supplier but during my search this time I found Babawest had t... See more
Company replied
Prompt customer service. High quality products. Love the friendly illustrated designs. My kid asks for his daily doses of supplements as it's great tasting and delivers all the necessary ingredients t... See more
Company replied
Company details
About Baba West
Written by the company
Why Baba West?
About Baba West
The Baba West range ensures that science and nutrition work hand-in-hand to help shape your baby and child's future health and development from the day they are born.
Contact info
Unit 13-14 Nelson Trading Estate, The Path, South Wimbledon, SW19 3BL, London, United States
- 02086486777
- customerservice@babawest.co.uk
- babawest.co.uk
4.1
Great
60 reviews
Asks customers to review
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Hasn’t replied to negative reviews
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My son loves his Baba West vitamins
My son loves his Baba West vitamins. We do feel a difference in his energy levels and He actually excitedly asks for it, he used to really struggle with other brands.
September 12, 2022
Reply from Baba West
Hi Rosha,
Thank you for your review.
We know kids can be the toughest of critics so it's great to hear your son loves his vitamins and you can see the benefit to his energy!
Kind regards,
Francesca.
BabaWest
Reply from Baba West
Hi Charlotte,
Thank you for your review, we're so pleased to hear it helped as well as being tasty!
Do reach out to us if we can be of any assistance customerservice@babawest.co.uk
Kind regards,
Francesca.
BabaWest.
Helped immediately!
I ordered the Kidskalm Biotic Sachets, but I was also sent the Strawberry Fruit Bears for free on promotion. I started by giving my son the Fruit Bears and he really liked them. He had been suffering with tummy aches during meals, which was affecting his appetite. These stopped immediately and his stools changed for the better too, plus now he's eating really well again. After a couple of weeks we also tried to include the Kidskalm sachets but we gave up after two days because he didn't tolerate them very well (tummy aches and lose stools). I gave them to an adult family member who was having loose stools following a virus and that cleared up immediately! So happy with the probiotics and with the company in general. I used to give my son Probio 7 drops when he was a baby, so I knew it would be good, but I'm also really impressed by the ease with which he's taken them and tolerated the Fruit Bears, thank you for formulating a great product!
August 24, 2022
Reply from Baba West
Hi SG,
Thank you so much for your balanced review, feedback is so important to us at BabaWest as we strive to make the best products possible for little ones!
This has been passed back to the team, we all love the fruit bears too.
If you ever need us please reach out to customerservice@babawest.co.uk
Kind regards,
Francesca.
BabaWest
Not happy being charged top pound for the delivery and then that delivery not going through in time!
Charged for the express next day delivery but it never happened!!!!!
July 31, 2022
Reply from Baba West
Hi,
Thank you for your review.
We need to hear the good and the bad and we're very sorry you've not had a great experience with us this time.
We dispatched your order same day and was sent special delivery so absolutely should have got to the shipping address the next day. There must have been a delay with Royal Mail.
I'm so sorry for the frustration this will have caused. I will refund you the shipping fee now for you.
Kind regards,
Francesca.
BabaWest.
Responsive Customer Service
Customer service was responsive and speedy, quick delivery and what it seems a great product.
March 1, 2022
Reply from Baba West
Hi Monica,
Thank you so much for taking the time to leave us a review. We're so pleased you are happy with the product and service! We really hope your little one is also a fan!
Kind regards,
Francesca.
Baba West.
Reply from Baba West
Hi Christo,
Thank you for taking the time to leave us a review, we're so pleased you're happy with the Baba West range!
If you ever have any questions, you can reach us at customerservice@babawest.co.uk
Kind regards,
Francesca.
Baba West
Brilliant customer service and prompt…
Brilliant customer service and prompt delivery, and great 2 for 1 offer
November 27, 2021
Reply from Baba West
Hi Kate,
Thank you so much for taking the time to leave a review. We're so pleased you're happy with the service.
Let us know how you get on with the products, and please reach out again if we can be of assistance : )
Thanks,
Francesca.
BabaWest
Too strong flavour
Unfortunately my little one cannot stomach the multivitamins. It’s a shame the flavour is so strong, it makes it difficult to add to food.
November 24, 2021
Reply from Baba West
Hi Dodie,
Thank you taking the time to leave us a review.
We're sorry to hear your little one did not enjoy the natural berry flavour of the multi-vitamin. I will pass this on to the team, we truly appreciate balanced feedback.
Some of our customers’ like to add it to a fruit smoothie and find it enhances the taste. If you do try this, please let us know how you get on 😊
If you have any questions, please reach out to customerservice@babawest.co.uk.
Kind regards,
Francesca.
Zita West Products.
Little healthy treasure
Great products and supplements for kids from early age. Vit D drops are supporting my baby girl during her first winter and nursery time...guts and immune system getting a whats the best for her. So grateful for this little baba treasure 🙏🙏👶
Healthy baba, peaceful mama💕
November 5, 2021
Reply from Baba West
Hi Kristi,
Thank you for leaving such a lovely review.
All we love the Vit D spray, such a tasty strawberry flavour - all natural and no nasties!
Glad to hear it is helping to keep those nursery bugs at bay!
If we can be of any further help at all, please do reach out to us at customerservice@babawest.co.uk
Kind regards,
Frankie.
BabaWest.
Reply from Baba West
Hi Sarah,
Thanks so much for taking the time to leave a review. Great to know you're happy with the product and service :)
Please reach out if we can ever be of assistance.
Kind regards,
Francesca.
Baba West.
Great service
Bought Bifiklam Relief for my windy baby. Quick & friendly service to Ireland. Drops really helpful for bub
October 3, 2021
Reply from Baba West
Hi Jennifer,
Thank you for your review, the best feedback we can ever receive is to know that our drops have given some relief to your little one : )
Please do get in touch if you ever have any questions or concerns.
Kind regards,
Francesca.
Baba West.
fantastic delivery and great taste
Great service and delivery and my girls love the taste! Win win, thank you!!
September 5, 2021
Reply from Baba West
Hi Ana,
Thank you very much for your positive feedback on the service and delivery. If you order before 12pm we dispatch the same day.
So glad your girls love the taste, we love a big thumbs up from the kids themselves!
Kind regards,
Francesca
Baba West
Would recommend!
Quick delivery, great products... my baby’s eczema has gone almost completely within a month of using the probiotics powder for breastfed babies.
And my baby loves it so very easy to give to her daily.
September 2, 2021
Reply from Baba West
Hi Hannah,
Thank you for your kind words, so wonderful to hear the probiotics have had such a positive impact on your baby!
Do reach out if we can be of any further help at all: customerservice@babawest.co.uk
Kind regards,
Francesca
Baba West
Excellent
Excellent, efficient, knowledgeable and quick customer service! Sofia was great. I highly recommend!
September 2, 2021
Reply from Baba West
Hi Sara,
Thank you so much for your kind words, we're so pleased you've had such a positive experience with the service at Baba West.
I've passed on your comments to Sofie : )
Do let us know how you get on with the products.
Kind regards,
Francesca
Baba West
Colic - final straw
Our son suffered really badly with colic and we tried EVERYTHING, we even took him to see an osteopath. We decided to try a probiotic given we had tried all other options. I had used Zita West’s supplements whilst pregnant, so I trusted the name / brand.
This has made a HUGE difference to our son. I wish we had started using it earlier. To any parents not sure, do it. I was worried about it being a power as he is breastfed, but my baby accepted it no problem. I just pop it on my finger and he sucks it. Incredible stuff.
September 2, 2021
Reply from Baba West
Hi Danielle,
I'm so sorry you and your little boy had such a trying time with colic, it can be so distressing for baby and parents!
We're thrilled to hear you've had such a positive experience with our probiotics, and that it was easy to give. I'll pass on your comments to Leo and Zita, Zita will be so happy the products have helped you right through pregnancy and beyond.
If we can ever be of any help at all, please do reach out to customerservice@babawest.co.uk
Kind regards,
Francesca
Baba West
I brought the colic drops and they have…
I brought the colic drops and they have done everything they said they would. Her crying has stopped and her stomach is so much better. It’s an amazing product for anyone with colicky babies this is a must have product.
September 2, 2021
Reply from Baba West
Hi Charlie,
Thank you so much for your positive feedback, the whole team is thrilled to hear you've had such a positive experience with Bifikalm! It can be so upsetting to see your little one in discomfort, so glad it is providing some relief for you both.
If we can be of any help at all, you can always get us at: customerservice@babawest.co.uk
Kind regards,
Francesca
Baba West
Love everything they do!
Excellent brand and one you can trust which is hard to find as a new mum as there’s so much out there! I’ve used the vitamin D whilst I was breast feeding & now onto the new bifikalm and have had wonderful results for my little boy who’s had terrible problems with wind! It kept him up at night and now he’s sleeping so much better - thank you team baba west!!
August 28, 2021
Reply from Baba West
Hi Sacha,
We're so pleased you've had such a wonderful experience with the Baba West range!
Wind troubles can be so unsetting for both baby and mum, so glad to hear Bifikalm has had such a positive impact.
Please do reach out to customerservice@babawest.co.uk if you ever have any questions at all.
Kind regards,
Francesca
Baba West
Reply from Baba West
Hi Eleni,
Thank you for your positive feedback, Vitamin D plays such a vital role in supporting your baby's bones, teeth, muscles and healthy immune function. Glad you like simple ingredients, our vitamin D is free from sugar, artificial colours and flavours.
Please do reach out to customerservice@babawest.co.uk if you have any questions at all.
Kind regards,
Francesca.
Baba West
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