Babbel Reviews 32,294

TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

It explains the grammar. It comes in small modules you can do in a few minutes. You can repeat anything easily . It tests your knowledge properly. You learn what you would actually want to... See more

Company replied

Rated 5 out of 5 stars

Instead of just simple repeating you have been giving me new and sometimes difficult lessons in Spanish. Is there any chance you will offer a course in Arabic?

Rated 4 out of 5 stars

All ok so far but the course seems to be progressing too quickly - luckily I know the vocabulary being used but then I am not a novice learner m. Am I doing something wrong - I’m just going through th... See more

Company replied

Rated 4 out of 5 stars

The Babbel app is well designed & I have found moving through the various modules easy to do. My biggest challenge is (and has always been with trying to learn Italian over a number of years), that I... See more

Company replied

Company details

  1. Language Course Provider
  2. Educational Institution

Written by the company

Babbel is a world-renowned language learning platform. Founded in 2007 and built by over 200 experts, Babbel offers beginner to advanced courses in 14 languages. What sets Babbel apart from other apps is its focus on helping users develop practical conversational skills right from the start. When you learn with Babbel, you gain the skills and confidence to start speaking in your new language right away. With its range of features including AI-powered speech recognition technology, and a vocabulary trainer that uses the spaced repetition method to help learners internalise the vocabulary, Babbel has created success stories for millions of language learners around the world.

The Proven Babbel Method

Written by the company

Learn a new language, fast. Our award-winning app uses the Babbel Method to help you speak confidently. You can complete quick lessons, practice conversations with an AI partner, listen to podcasts, and more.

Changed your mind?

Then request a refund!

Cancel your subscription and get a full refund up to 14 days after initial purchase, no questions asked.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

32K reviews

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Rated 1 out of 5 stars

Babbel Scams you. Poor Customer Service.

I have been renewing with Babbel year and decided to buy the lifetime membership instead when it renewed fro 2026. Customer support told me they would not give me a refund but only a voucher. Why they don't recommend to add the payment to the lifetime package with what I already paid? Greed.

I will not be using this service again. I will not recommend this service either. Scammers.

Their only option is for me to spend more money, then give me a voucher to for what I already paid if I buy lifetime access. What good with a voucher do for me if I get lifetime access? No, I don't want to give it as a gift. I want my money back or given money towards the lifetime plan.

May 3, 2026
Unprompted review
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Reply from Babbel

Hello,

We are sorry to learn that your experience with Babbel was not as expected.

The Lifetime subscription is treated as a completely separate, one-time purchase, rather than an extension or upgrade of a recurring subscription. If you wish to switch from a classic subscription, we recommend waiting until your current subscription is about to expire, or contacting Babbel Customer Service in advance to find out whether any special offers are currently available or what options would be applicable.

We'll make sure to pass your feedback along to our team, as we're always looking for ways to improve Babbel for our learners!

Kind regards,
The Babbel Team

Rated 5 out of 5 stars

I decided to give Babbel lifetime a go…

I decided to give Babbel lifetime a go as I was impressed the the amount I would be saving by taking them up on their offer. I was concerned that I still had a few months left on my original plan but on speaking to one of the representatives of the the company, Miguel, he offered me a voucher for the remaining months left and I could gift this to anyone I like. As my daughter is also learning French for work I sent the voucher number over to her. She said it was very easy to use. I’m very impressed with the company as a whole which is why I have given them this rating.

April 28, 2026
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Reply from Babbel

Hi Debbie,

Thank you so much for your wonderful feedback and for sharing your experience with Babbel! 

We're delighted to hear that you found the lifetime offer valuable and that gifting the remaining months to your daughter was easy and helpful for her language learning journey. 

We strive to provide the best service, and your compliments mean a lot. Thanks for highlighting Miguel’s effort.

If you ever have any questions or need assistance in the future, please feel free to reach out. Happy learning to both you and your daughter!

Have a fantastic day,
The Babbel Team

Rated 1 out of 5 stars

No Personal Information Needed

It is truly irritating when you want to find out what the cost of this product is and the website asks for your personal information. The website does not allow to review pricing without asking for your name and email address

May 2, 2026
Unprompted review
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Reply from Babbel

Hello Gale, 

We're glad you're reaching out to us about this.

Babbel offers a variety of subscription plans, allowing our learners to choose the one that best fits their needs without hidden fees or unexpected charges. 

Information regarding our subscriptions is available throughout the payment process, on the Account Information page and in the Babbel Help Centre. You can contact support@babbel.com if you have any further questions. We're here to help!

Kind regards,
The Babbel Team

Rated 4 out of 5 stars

I really like the podcasts

I really like the podcasts! More please! I listen to them constantly to try and get a more realistic flow of conversation

April 29, 2026
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Reply from Babbel

Hi Michelle,

Thanks for getting in touch.

We're always happy to hear from our learners and find out what kind of content and features you'd like to see. We have noted your request to add more podcasts and will pass it on to our product team! 🧡️

Best wishes,
The Babbel Team

Rated 5 out of 5 stars

Well Balanced

Easy app to navigate. Lessons are informative and i do enjoy the local tips and different uses of words in different countries (I'm learning Latin American Spanish). Lessons are playful enough through different dialogues but still focus on applying the grammatical rules of the language.

April 30, 2026
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Reply from Babbel

Hi Benjamin,

Your learning experience sounds amazing. 🧡️ Thanks for sharing!

It's always nice to hear from happy users. Keep learning and having fun.

Best wishes,
The Babbel Team

Rated 4 out of 5 stars

I like the teaching methodology but…

I like the teaching methodology. The only thing I miss is the ability to give feedback on possible errors just in time. That is, as with Duolingo, being able to send a message reporting problems at the moment you are doing the exercises. In other words, reporting any error related to the exercise you are doing.

April 29, 2026
Unprompted review
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Reply from Babbel

Hi there,

Thanks for your message and for sharing your feedback with us. 

We understand you'd like to send a message reporting problems at the moment you are doing the exercises. We're always happy to share your ideas with our product team and work on improving Babbel. Thank you again for your constructive feedback - it helps us improve Babbel for all learners. 🧡️

Kind regards,
The Babbel Team

Rated 5 out of 5 stars

The best app for language foundation

Well, this is the only language learning app that works for me, and I tried a bunch of them. The grammar explanations are streetwise not useless school classroom nonsence. Courses are moving quickly, but not too fast. Just enough for brain to acquire everything from lessons. They don't teach you same 10 words for a whole week and waste your time like in other apps. You learn a lot more words in a week, without forgeting. Perfect for foundation. When you finish all the courses, then you will have quite the solid foundation to use LingQ for getting to fluency. The only two things I would like to see are more languages added and all of them to have courses to C1 level.

April 29, 2026
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Reply from Babbel

Hi Bojan,

Thanks for sharing your language learning experience.

We're glad you enjoy learning with Babbel and we are incredibly grateful that you took the time out to leave us a 5-Star review! 

Our team is always happy to work on improving our learning content. Thank you again for your constructive feedback - it helps us improve Babbel for all learners! 🧡️

Best wishes,
The Babbel Team

Rated 4 out of 5 stars

The curriculum seems to stop at the…

The curriculum seems to stop at the intermediate level. How can I take my learning to the next higher level?

April 29, 2026
Unprompted review
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Reply from Babbel

Hi Terence,

Thanks for getting in touch.

Please don't hesitate to contact our team at support@babbel.com so we can look into this and assist you further.

Kind regards,
The Babbel Team

Rated 4 out of 5 stars

An enjoyable and varied language tutor

An enjoyable process with a good variety of topics. I am not so sure about the need to spell out words, which can be a little pedantic.

April 29, 2026
Unprompted review
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Reply from Babbel

Hi Ewen,

Thanks for your message and for sharing your thoughts with us.

We're glad to hear you're enjoying the variety of topics in Babbel! We appreciate your feedback about the spelling exercises - your input helps us improve the learning experience for everyone. If you have any other suggestions or questions, please feel free to let us know.

Happy learning!

Kind regards,
The Babbel Team

Rated 4 out of 5 stars

What is good are the bite-size chunks…

What is good are the bite-size chunks of learning and appropriate level of repetition so that the learnings sink in.
What would be helpful are as follows
1. A referencing index to make revision or follow-up specific items easier.
2. More conversation with correction of any errors by the speaker.
3. The grammar section needs development and expansion.

April 29, 2026
Unprompted review
Babbel logo

Reply from Babbel

Hi there,

Thanks for sharing your excellent feedback.

We appreciate you sharing your thoughts and for being an active member of the Babbel community. We will share your ideas and feature requests with the right team for them to take into consideration going forward!

It's always great to hear from our learners. We hope you continue to learn and have fun with Babbel! 🧡️

Kind regards,
The Babbel Team

Rated 5 out of 5 stars

Good service

The language module is very easy to follow. I am Learning very quickly.

April 22, 2026
Unprompted review
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Reply from Babbel

Hi there,

Thanks for sharing your feedback.

Your learning experience sounds amazing! Keep it up 💪️🧡️

Best wishes,
The Babbel Team

Rated 5 out of 5 stars

Easy and inspiring way to learn

Easy and inspiring way to learn. Good possibilities to repeat and review, and also to challenge yourself for better progress.

April 24, 2026
Unprompted review
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Reply from Babbel

Hi Trond, 

Thanks for sharing your feedback.

We're so glad you like our app. We hope you continue to learn and have fun with Babbel! 🧡️

Kind regards,
The Babbel Team

Rated 4 out of 5 stars

Conversation needed!

Good structure of lessons and access to useful grammar/ common words guides

REALLY need access to conversations/podcast opportunity

April 24, 2026
Unprompted review
Babbel logo

Reply from Babbel

Hi Paula,

Thanks for reaching out and sharing your review.

We're glad to hear that you like the structure of our lessons. Please don't hesitate to contact support@babbel.com so we can assist you with finding some Podcast options in your learning language. 

Kind regards,
The Babbel Team

Rated 1 out of 5 stars

so sad for the evolution of babbel and customer service really needs some investment!

I was already dissatisfied because I had a call when they interrupted the service babbel now, and the product manager suggested she will send me an offer to have a discount and the possibility to keep learning with my teacher and to Get live sessions. I never got an offer.

On top of that they sent me voucher offers to try their intensive courses in 2025 and these would never work... I contacted many times they did not support on that..

Now the craziest thing I have been requesting the invoice for the payment I made for "babbel now" in 2024 and this is the response from the customer service.

"Thanks for your message.
In this case please contact your company admin for Babbel, they will be able to assist you further with your request."

I bought the offer from my own pocket, I am not sure which bug they had experienced but I spent more than 600 euro from my pocket and I would love an invoice on my name to declare taxes before the deadline in a few days. Ticket #10142898

April 23, 2026
Unprompted review
Babbel logo

Reply from Babbel

Hi Marco, 

Thanks for reaching out to us. 

We see that our support team is in touch with you. Please check the original booking confirmation, which was sent to you by email on November 4th 2024. This email contains all the information about your purchase.

We have done our best to accommodate your needs. Rest assured that we will also draw lessons from this experience and will continue to improve our service.

Best wishes as you continue your linguistic endeavours!

Babbel Team 🧡️

Rated 5 out of 5 stars

After 6 month of daily usage

After 6 month of daily use to learn a new language from scratch:
I really like Babbel! Even with limited time, I can still study efficiently, and I actually enjoy doing it.
In addition to the learning nuggets (lessons), there are so many options to learn the way you want to. Even when I'm having a rough day and can't seem to focus on studying, I find a short exercise that still works for me and helps me make progress.
The only thing I'd like to see improved are the grammar guides. I miss some of the things that are included in the lessons.

April 22, 2026
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Reply from Babbel

Hi there,

Thanks for sharing your excellent review and learning experience.

We will make sure to pass your feedback about the grammar guide along to the relevant team. If you need assistance with anything else, please get back in touch with our Support Team. We're happy to help!

Kind regards,
The Babbel Team

Rated 5 out of 5 stars

Very good structure of content

Very good structure of content! Excellent podcasts. Interesting AI functionalities that allow to practise speaking. Overall, a really good package, which I have used to freshen up language skills as well as to learn a new language.

April 22, 2026
Babbel logo

Reply from Babbel

Hi Bettina,

Thank you so much for your lovely feedback.

We're thrilled to hear that you're enjoying the app. Opinions like yours truly inspire us to keep improving and developing Babbel. Happy learning! 🧡️

Kind regards,
The Babbel Team

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