Babyandthebear Reviews 

Great quality clothing! Huge choice of items and they do toys too so it’s like a once stop shop. Helpful customer service. Love shopping with this brand as it’s also supporting a small business.

I ordered 2 items from this site. On the website it states a 2-4 week shipping delay ‘due to high demand of our products’. I was aware of this when I ordered, however I did not expect to still be waiting for all of my items 3 months later. The delay is not due to high demand, the delay is due to the items coming from China and then being resold at a marked up price by the seller. This is clear as it also states anything from Little Dutch will be sent within 3-5 working days (as these are coming directly from Little Dutch and not China).

One item arrived almost 2 months after ordering and the other I was told had a fault and could either be resent or refunded. I agreed for a new version to be resent, not expecting it to still not arrive over another month later. The item that did arrive was ok, quality isn’t amazing but the item was as described. But it was not worth waiting 2 months for, or the price.

I had to chase multiple times for a refund for the missing item and emails were only occasionally replied to. In the end I requested a chargeback via my card company and suddenly I received a response from the business. Funny that.

I would avoid this site.

Really disappointed with my experience. Waited 6 weeks for my items to arrive for them to be shockingly poor quality for the amount of money spent. Due to the amount it cost spent, I was charged £9 for my return postage. The items were returned on the 15th October and I have yet to receive a full refund. Only 3/4 of the refund has been processed and emails from myself go unanswered. Really shocking service. Wouldn’t recommend nor use again.

AVOID THIS WEBSITE

Items arrived weeks after ordering. The info online says to expect a delivery delay due to 'demand' but this is actually because the items are from Ali Express, where they are 1/3 of the price.

The items were extremely poor quality. 0-3 sizes wouldn't even fit a 3-6 month baby they were so big.

I returned all items instantly as I do not want to support a company that buys items that were most likely made in a sweatshop and then inflates the prices to make a huge profit.

The refund took well over a week to come through and was only partial as she refused to refund the postage cost even though it cost me an additional £5 to return the items.

I placed an order for a romper and beanie on the 9th September. They have just arrived today on the 12th October after me chasing my order with the company.
Poor quality items, look like cheap China imports. Not worth the money at all, do not buy from this site, really disappointed.

Took just under 4 weeks to arrive. I emailed at 3 weeks and they responded quickly to advise that they were working on 2-4 weeks delivery as stated on website. So no complaints there.

However now the Items have arrived I’m very disappointed in the quality. I ordered two items in size 0-3, both look much bigger than this and one in particular looks like it could fit a 3 year old. The quality of materials is also very poor. However one item I bought is really lovely and true to size so guess it’s just a gamble.

Overall though not a gamble I’m willing to take and won’t be shopping from here again.

Item still not here.. I saw the 2-4 weeks on the website.. but I didn’t think it would take 5+ to arrive… I’ve asked for an update via email… no response and I’ve also commented on the Instagram page, but my comments get deleted and I get no reply.. absolute scam!! Do not buy! They also only offer exchange.. not refunds… I know the items won’t fit my son for long once they arrive NOR will it be the right weather… RUBBISH

Shady business, waited long, products made in China. I ordered 2 suits for baby and one sweater for myself. The sweater was impossible to wear. It was made out of the cheapest material ever, it had 2 colors and when I washed it they mixed (in cold water). And it was supposed to have horizontal lines but they were totally off. I could not wear it once. The baby stuff was ok size-wise, but very cheap materials and looked like worst possible quality.
All of this maybe would make sense if they were very cheap. But I payed a lot of money for junk.
The positive reviews here seem a bit fake to me.
Stay away.

Absolutely beautiful items! Cutest clothes I’ve purchased for my baby girl and I absolutely love them. Thank you!

Have been waiting 5 weeks for my order, and still no sign.
Annoyingly i doubt the clothes will fit my daughter for very long if at all once arrived.
I could have ordered them from China/ ali express myself and they would have been here by now, and would have cost less! Won't be using them again, unless a miracle arrives.

Absolutely love this shop! I have bought so many outfits from here for my little girl and they are always perfect. Sizing is spot on and quality is amazing! I’m just waiting for delivery of another lot of summer outfits and I can’t wait for the sun to come back out so she can wear them all!!!

I’ve ordered quite a few items from this business and I’m so pleased with them every time they arrive! Quality and sizing is good and they look just as they do on the website.
The dispatch time is a bit of a wait but this is clearly stated when placing an order so should be expected. This is also understandable with covid etc!
When the items arrive they don’t disappoint! Love, love, love this business! The clothes look adorable!

Beautiful clothes. Good quality & Becky was always helpful & lovely to speak to. I did think the wait was a bit long. But when parcel cane that was all forgotten because of the beauty of the items for our baby girl.

The clothes are absolutely gorgeous. I ordered 5 outfits and every one is lovely and good quality. When I placed the order and all over the website it did state it could take up to 4 weeks so I knew that was going to be the wait time and cannot deduct for that as I placed the order knowing the time frame! Worth it!

The clothing was so cute once it arrived and was perfect for the photos we were taking. Took away one star for the length of time it took to be delivered and the lack of tracking info sent after order.

I have had two orders from baby and the bear and both orders have been so lovely!
The owner amended my order when asked due to a mix up when I ordered and delivery was exactly when stated.
I can’t wait to put baby in his new clothes!

Lovely stylish baby clothes all of good quality, true to their pictures on Instagram. I will definitely be ordering again!

Received an order from Baby & The Bear today , really pleased with the quality lovely items.

Love the packaging and attention to detail really makes a difference. Great customer service when I needed to amend my address.

Would 100% purchase again

x

SO disappointed with this company, when I found the website I thought the items I ordered would be perfect presents. Unfortunately I was wrong, they are incredibly poorly made, delivery took weeks... 4 to be specific, the sizing is all wrong... I would advise shopping elsewhere to avoid being disappointed

Asked for order updates several times which were ignored, it seemed the order wasn’t coming.
Luckily they refunded me, otherwise I would’ve had to chase through the bank, seems like I dodged a bullet. All the clothes on the website are on AliExpress for literally a fraction of the price, even used the same pictures.