Babyboo Fashion Reviews 

17,784
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 2,582 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently praise the high quality and stunning aesthetic of the pieces, noting the excellent fabrics and flattering designs. People are happy with the user experience, such as the ease of using the website and the quick arrival of their orders. Conversely, a small portion of people felt that the sizing is inconsistent; some mentioned dresses fitting very different across items, while others stated issues with fit in the bust area. Additionally, several reviewers pointed out concerns regarding return policies, such as receiving store credit instead of a direct refund after making an exchange.

What people talk about most

Product

Clients share positive opinions on product, highlighting that the dresses are truly high quality and feature... See more

Quality

Consumers find quality to be very positive, frequently highlighting the amazing materials and beautiful dress... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting that shipments arrive... See more

Order

People report ambiguous experiences with order, highlighting a stark division among consumers. While many... See more

User experience

Reviewers mention positive feedback about user_experience, highlighting a seamless and exhilarating shopping... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve bought over 10 dresses on baby boo. My experience has been fantastic. Faster shipping, beautiful and elegant dresses and styles. Quality is super duper. I’m always getting compliments with baby... See more

Rated 5 out of 5 stars

Website is easy to use, emailing online support great turn around time. Quality is really good. Just check sizing - sizes run really small and a bit all over the place, I have tried 3 dresses now... See more

Rated 5 out of 5 stars

I ordered 2 dresses. One was fitted a bit too tight for me. The exchange process and communication from the company was easy to navigate and my new dress was delivered within a week. I’m satisfied wit... See more

Rated 5 out of 5 stars

In love with the pieces from babyboo. They are always so high quality and the silhouette in their dresses is like no other! Such a good experience everytime.


Company details

  1. Women's Clothing Store
  2. Fashion Accessories Store
  3. Fashion Designer
  4. Underwear Store

About Babyboo Fashion

Written by the company

BABYBOO Fashion is one of the world's iconic and fast-growing online retailers, selling women's clothing globally. We are your go to fashion brand, with NEW styles released every week, ranging from partywear to eveningwear, and stunning stand-out pieces for all babes around the world.

Having a solid 12+ years of operating, we have hit top ranks and want to make sure that we always deliver amazing customer service and beautiful, high-quality products that will make you look and feel amazing. We LIVE for our customers.

With over 1.3M+ social media followers and over 500,000 customers located all around the world, we are your go to for the hottest trends and styles.

Whatever the event, we have your outfit sorted! So, what are you waiting for boo? Shop now at www.BabybooFashion.com.

✔️ 24/7 CUSTOMER CARE

We have an incredibly hardworking online customer service team that works 24 hours round the clock, answering all your emails, messages, and comments across our social platforms. We aim to respond to all enquiries within 24 hours, but we appreciate your patience during busy sale periods. We are ALWAYS here to help you!

✔️ WORLDWIDE DELIVERY

Good news, we deliver to 100+ countries worldwide! Choose from either standard services or express delivery! Plus, we offer fast and free shipping for all AU orders over $150.

For all email enquiries, please contact us at contactus@babyboofashion.com

✔️ STAY UP TO DATE

Follow @babyboofashion on Instagram, Tik Tok, Facebook, Twitter, and Pinterest to stay up to date with the latest trends, collection drops and exclusive offers.

See you soon boo! 💋


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

18K reviews

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Hasn’t replied to negative reviews

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4.3

All reviews

(17,784)

2,683 reviews in the last 12 months

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Rated 5 out of 5 stars

I love Babyboo

I love Babyboo - I’ve gotten several of my wedding looks here this year, both dresses for my engagement photos, my welcome party dress, two for my bachelorette and another for a friends wedding! The quality makes these pieces worth every penny and the delivery is so quick!!

August 1, 2026
Unprompted review
Rated 5 out of 5 stars

10s across the board

The designs are beautiful and the quality looks pretty much just like the pictures online. I’ve only discovered BB recently so I can’t speak to longevity but the materials seem like they will hold up a long time. I’m 5’10 and 180lbs, athletic type build and I’ve gotten mostly 1x but 2x for some items that don’t stretch. The dresses are long! Def tall girl friendly! Shipping is good too.

June 30, 2026
Unprompted review
Rated 5 out of 5 stars

Very satisfied!

Everything fit great and the dresses were all of high quality, I was a bit concerned about that since it was my first time taking an order from so far away and did not know what to expect, but it totally exceeded my expectations!
The measurements were very true-to-size and I was surprised how fast the shipment came! I will totally keep purchasing in the future

July 28, 2026
Unprompted review
Rated 1 out of 5 stars

Returns are Store credit only

I don’t like when a website enforces your return to store credit. There should be a verbiage at the time of check out so the buyer is aware at the time of purchase. Not hiding it in the policy which you know people don’t read.
No one has right to your money!!!
I should be free to make returns and get my money back. I see why your site doesn’t take credit card.

July 9, 2026
Unprompted review
Rated 4 out of 5 stars

Review 2 dresses

I recently ordered two dresses, and I honestly couldn’t be happier with my purchase.

The first dress is elegant and perfect for special occasions. The fabric feels soft and high-quality, and it fits exactly as expected. I received so many compliments the first time I wore it. The color looks even better in person than in the pictures, and every little detail is beautifully made.

The second dress has a completely different style, making it perfect for casual outings or summer evenings. It is very comfortable, lightweight, and easy to wear all day. I love how flattering the fit is, and the material feels breathable while still looking premium.

The entire shopping process was smooth from start to finish. The website was easy to navigate, the checkout process was quick, and I received regular updates about my order. Shipping was faster than expected, and both dresses arrived carefully packaged and in perfect condition.

Overall, I am extremely satisfied with my experience. The quality exceeded my expectations, the sizing was accurate, and the customer service was excellent. I will definitely order again and highly recommend this store to anyone looking for beautiful, high-quality clothing at a great value.

July 28, 2026
Unprompted review
Rated 1 out of 5 stars

I think it’s poor that the company only…

I think it’s poor that the company only do store credit as a “return” this is not specified when purchasing products. I wouldn’t have bought the dress if I knew this was the case. There should be a refund back to the original debit card.

July 29, 2026
Unprompted review
Rated 5 out of 5 stars

I have ordered twice off babyboo now…

I have ordered twice off babyboo now and both dresses have been absolutely stunning & such good quality!

Anytime I have a question for customer service they are so prompt and helpful!

I would highly recommend

March 3, 2026
Unprompted review
Rated 5 out of 5 stars

Very helpful and understanding service while also having great quality products.

First I had bought a dress which didn't fit me well, since i bought it a bit late for my event by the time i would have sent it back, got the store credit and bought another dress the event would have been long over. When i approached their complaints team they were very polite, understanding and helpful. They understood my issue and allowed me a one time curtesy of a money refund. I ended up buying another dress which fit me perfectly and looked beautiful. The delivery service was spot on both times and the quality of both dresses is outstanding. BabyBoo’s clothes may not be the most affordable but you are paying for a very good quality and a beautiful dress (in my case). I will certainly shop again from BabyBoo and I have already recommended BabyBoo to multiple of my friends who have the same opinion.

July 7, 2026
Unprompted review
Rated 1 out of 5 stars

Awful awful awful

Awful awful awful. Terrible quality! Spent £650 on 3 dresses that are shocking quality to then find out they do not do refunds just store credit? Shameful! Scammers! Never in my life have I ever brought from such a disgusting company

July 27, 2026
Unprompted review
Rated 3 out of 5 stars

Will not buy from them again

I love the design of the dress, but unfortunately the return policy has really put me off buying from Babyboo again.

The sizing wasn’t quite right, I did measure and was hesitate between the 2 sizes. The website recommended to go up an size if you’re between, so I did. Turned out the nust ws a bit lose so I wondered if a smaller size would have fit better. I didnt have time for return, wait for store credit, order a different size that might or might not fit, wait for the shipment, as the event in coming up in a few weeks. I sinply needed to conpare between the 2 sizes to be able to decide, and because I’m in the UK, exchanges aren’t available. The only option is to purchase another size upfront and then return the original for store credit only.

For occasion dresses that cost a significant amount, it’s very difficult to know the exact correct size without trying them on. If you have an event coming up, you’re effectively expected to pay for two dresses just to compare sizes, and you won’t receive a refund—only store credit.

I understand businesses need return policies, but this one feels particularly unfriendly for international customers. A refund or a proper size exchange would make for a much better customer experience.

The dress itself is lovely, but I personally won’t be purchasing from Babyboo again because of the returns policy.

July 27, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing quality and excellent customer…

Amazing quality and excellent customer service! I own several pieces from BabyBoo and absolutely love them. I recently had to return one item, and the process was quick and easy. Their customer service was incredibly helpful and resolved my issue promptly. Highly recommend!

July 27, 2026
Unprompted review
Rated 5 out of 5 stars

Customer service was right on…

Customer service was right on point..the dress was more than I excepted meaning the material beautiful looks exactly like the picture when ordered. Always weiry about ordering online. But the experience was great. Deliver was what promised

July 10, 2026
Unprompted review
Rated 1 out of 5 stars

Very disappointed

Very disappointed! The dress was poor quality, didn't fit properly, and looked nothing like the photos on their website. The fact that this company doesn't offer refunds makes the experience even worse. I would never buy from them again!

July 21, 2026
Unprompted review

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