Babyboo Fashion Reviews 

17,782
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 2,582 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently praise the high quality and stunning aesthetic of the pieces, noting the excellent fabrics and flattering designs. People are happy with the user experience, such as the ease of using the website and the quick arrival of their orders. Conversely, a small portion of people felt that the sizing is inconsistent; some mentioned dresses fitting very different across items, while others stated issues with fit in the bust area. Additionally, several reviewers pointed out concerns regarding return policies, such as receiving store credit instead of a direct refund after making an exchange.

What people talk about most

Product

Clients share positive opinions on product, highlighting that the dresses are truly high quality and feature... See more

Quality

Consumers find quality to be very positive, frequently highlighting the amazing materials and beautiful dress... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting that shipments arrive... See more

Order

People report ambiguous experiences with order, highlighting a stark division among consumers. While many... See more

User experience

Reviewers mention positive feedback about user_experience, highlighting a seamless and exhilarating shopping... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve bought over 10 dresses on baby boo. My experience has been fantastic. Faster shipping, beautiful and elegant dresses and styles. Quality is super duper. I’m always getting compliments with baby... See more

Rated 5 out of 5 stars

Website is easy to use, emailing online support great turn around time. Quality is really good. Just check sizing - sizes run really small and a bit all over the place, I have tried 3 dresses now... See more

Rated 5 out of 5 stars

I ordered 2 dresses. One was fitted a bit too tight for me. The exchange process and communication from the company was easy to navigate and my new dress was delivered within a week. I’m satisfied wit... See more

Rated 5 out of 5 stars

In love with the pieces from babyboo. They are always so high quality and the silhouette in their dresses is like no other! Such a good experience everytime.


Company details

  1. Women's Clothing Store
  2. Fashion Accessories Store
  3. Fashion Designer
  4. Underwear Store

About Babyboo Fashion

Written by the company

BABYBOO Fashion is one of the world's iconic and fast-growing online retailers, selling women's clothing globally. We are your go to fashion brand, with NEW styles released every week, ranging from partywear to eveningwear, and stunning stand-out pieces for all babes around the world.

Having a solid 12+ years of operating, we have hit top ranks and want to make sure that we always deliver amazing customer service and beautiful, high-quality products that will make you look and feel amazing. We LIVE for our customers.

With over 1.3M+ social media followers and over 500,000 customers located all around the world, we are your go to for the hottest trends and styles.

Whatever the event, we have your outfit sorted! So, what are you waiting for boo? Shop now at www.BabybooFashion.com.

✔️ 24/7 CUSTOMER CARE

We have an incredibly hardworking online customer service team that works 24 hours round the clock, answering all your emails, messages, and comments across our social platforms. We aim to respond to all enquiries within 24 hours, but we appreciate your patience during busy sale periods. We are ALWAYS here to help you!

✔️ WORLDWIDE DELIVERY

Good news, we deliver to 100+ countries worldwide! Choose from either standard services or express delivery! Plus, we offer fast and free shipping for all AU orders over $150.

For all email enquiries, please contact us at contactus@babyboofashion.com

✔️ STAY UP TO DATE

Follow @babyboofashion on Instagram, Tik Tok, Facebook, Twitter, and Pinterest to stay up to date with the latest trends, collection drops and exclusive offers.

See you soon boo! 💋


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

18K reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.3

All reviews

(17,782)

2,683 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

This is just a word of warning for…

This is just a word of warning for anyone thinking of buying from this company in the UK. Besides the sub standard quality for the money you pay they will not refund your money and only offer store credit. Please read the returns policy. They exploite the younger generation who do not seem to understand that you have rights under the Consumer rights act both here and in Australia! Inform yourselves before you deal with this company.!!!

July 25, 2026
Unprompted review
Rated 5 out of 5 stars

I think it is a good company

I think it is a good company. Dresses are attractive because they offer a complete, single-garment aesthetic that naturally highlights proportions

July 18, 2026
Unprompted review
Rated 3 out of 5 stars

UK orders be wary

UK purchasers, be wary.

I'll start by saying the quality is great, and I loved the dress. However, if you need to return or exchange it (which is quite possible, as I found the sizing comes up differently—I would recommend sizing down), the process is very difficult and expensive.

Returns are store credit only, which I understand. However, you then have to pay a £12 handling fee to return the item, wait 5–7 days for the store credit to be processed, and then repurchase the item while paying full postage again & waiting for re postage.

The dress I bought has ended up costing me far more than I ever expected, and because the refund is only issued as store credit, you're essentially left with no real choice but to accept the extra costs or lose part of your money through the various fees and charges.

July 23, 2026
Unprompted review
Rated 5 out of 5 stars

My order was still at the where house…

My order was still at the where house for a long time before I had a package update. I emailed the customer service people for what the hold up was and the problem was quickly resolved and sorted. I also got my dress for school ball last year and the quality never seems to dispoint.

July 6, 2026
Unprompted review
Rated 5 out of 5 stars

Los vestidos perfectos 👌

I'm happy with my two dresses; they fit me perfectly! 👍 The quality is a 10 out of 10. Just keep in mind that with corset dresses, if you have a larger bust, order one size up from your usual size because they run a bit snug in the bust area. I'm normally a size S, but it didn't close in the bust, so I had to return it for a size M, and that one fit perfectly. Your order takes approximately 3 to 4 days to arrive, and it comes in excellent condition. I loved it! Plus, it's very easy to buy from their website.

July 4, 2026
Unprompted review
Rated 5 out of 5 stars

Best online shop

So far I’ve ordered over 10 dresses from
Babyboo! Quality is top notch. Even ordered my bridal shower and engagement dress from them. Best online shop right now!!
Quality is amazing, delivery is timely.

July 10, 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely obsessed with my purchase

Absolutely obsessed with my purchase. I searched high and low for this coat and the quality was impressive! The coat is big, heavy and keeps all of the warmth in while looking super chic. 11/10 would absolutely buy another 80 and have them all on rotation! So so so in love.

July 1, 2026
Unprompted review
Rated 5 out of 5 stars

Wedding guest dress

I’m leaving my review since I’d looked Babyboo up on Trustpilot before ordering and saw some mixed reviews. I was concerned it was a cheap dropshipping website with high mark up but I can confirm it is NOT. The dress I ordered was really high quality, thick fabric, lined and the corset was boned.

July 4, 2026
Unprompted review
Rated 1 out of 5 stars

I am extremely disappointed with…

I am extremely disappointed with Babyboo and will never shop here again.

I ordered a dress for around $377 USD including shipping. When it arrived, it was too small. The biggest issue was that the corset cannot be loosened to make it bigger—it can only be tightened—so there was absolutely no way to make the dress fit. I decided to return it so I could order the exact same dress in a larger size.

That’s when the nightmare started.

First of all, you don’t get your money back. Instead, you’re forced to accept store credit. This is a terrible and very customer-unfriendly policy, especially for such an expensive purchase. If an item doesn’t fit, customers should have the option of receiving a refund instead of being forced to spend more money with the company.

But it gets even worse. When I tried to use my store credit to order the same dress in a larger size, I was told I had to pay an additional $60. How does that make any sense? I wasn’t buying a different product—I was simply trying to exchange it for a larger size. Why should I have to pay even more?

On top of that, the store credit doesn’t even add up. I paid approximately $377 in total, and shipping only cost around $20. When I enter my gift card/store credit at checkout, it only deducts about $250. Where is the rest of my money? More than $100 is missing, and I haven’t received any explanation.

Overall, this has been one of the worst online shopping experiences I’ve ever had. Expensive products, a return policy that leaves customers stuck with store credit instead of a refund, unexpected extra charges just to exchange for another size, and store credit that doesn’t even match what I paid.

I would strongly recommend reading their return policy very carefully before ordering. If the dress doesn’t fit, don’t expect a refund, and be prepared to spend even more money just to get the correct size. This experience has been incredibly frustrating, and I definitely won’t be shopping with Babyboo again.

July 21, 2026
Unprompted review
Rated 5 out of 5 stars

Omg I loveeeeed my dress so bad

Omg I loveeeeed my dress so bad , it fit so perfect and goes on my body so nice and tight , I have literally nothing bad to say honestly they ate that dress down. My dress also came very fast the quality was exactly like the picture !

July 13, 2026
Unprompted review
Rated 1 out of 5 stars

I ordered two dresses and a pair of…

I ordered two dresses and a pair of gloves. The dresses looked amazing in the pictures, but in reality they looked like cheap Shein products. The quality was extremely poor, especially considering the high prices.
The worst part was the customer service. The gloves arrived stained, but the company refused to issue a full refund. They only offered a 20% refund, even though I received a damaged item.
I do not recommend ordering from this company. The quality is disappointing, the prices are too high for what you receive, and the customer service is terrible.

July 16, 2026
Unprompted review

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