Babybrezza Reviews 80

TrustScore 3.5 out of 5

3.4

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3.4

Average

TrustScore 3.5 out of 5

80 reviews

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Rated 1 out of 5 stars

Heartless service for a family in need. Broken machine, broken promises.

​I bought the Baby Brezza Formula Pro to support us through our surrogacy journey abroad—an already complex and emotionally demanding time. We invested in what we thought was a premium product to ensure our newborn had the best start and to give ourselves one less thing to worry about. Instead, this machine has been the single biggest source of stress.
​The unit developed a permanent E6 error almost immediately. We have followed every technical instruction—cool water flushes, deep resets, sensor cleaning—but it is clear the internal thermostat is defective.
​The response from the UK distributor (Cheeky Rascals) has been cold and dismissive:
​The "Travel" Excuse: They have officially washed their hands of us because we are currently abroad with our baby. They claim our warranty is "void" for simply moving the machine, showing zero empathy for our specific situation.
​Blaming the Parent: Despite thousands of identical E6 complaints online, they insist this is an "environmental factor" and not a hardware fault.
​Zero Durability: For a product at this price point, you expect it to function for more than a few weeks. To have it fail when you are thousands of miles from home with a newborn is devastating.
​To any other parents—especially those going through surrogacy or planning to travel—do not trust this brand. They will take your money happily, but the moment the hardware fails (and it will), they will hide behind their T&Cs and leave you stranded. Truly disappointed.

March 19, 2026
Unprompted review
Rated 5 out of 5 stars

Best product and best attention ever

Best product and best attention ever. 100% recomendable

March 1, 2025
Unprompted review
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Reply from Babybrezza

Dear Jorge,

Thank you so much for your kind words! 💛
We're thrilled to hear you're happy with both the product and our service. Your recommendation means a lot to us!

Warm regards,
Team Baby Brezza

Rated 5 out of 5 stars

The Baby Brezza Formula Pro Mini…

The Baby Brezza Formula Pro Mini formula dispenser is a life changer and I am the Happiest Twin Mother to use this Product. I purchased the formula dispenser on March 7th to help with feeding my twin baby girls. This has been my best purchase so far, making motherhood much easier and incredibly enjoyable.

The Pro Mini dispenses milk in seconds, preventing the twins from fussing due to hunger. However, the filter needs to be cleaned after every four feeds, which is a bit tedious.

I am now planning to purchase the Baby Brezza Bottle Washer Pro - All in One Washer, Sterilizer and Dryer. I can't wait to start using it! Baby Brezza is the best go-to for products that support and benefit both mother and baby needs.

June 10, 2024
Unprompted review
Rated 4 out of 5 stars

an indispensable product

It is easy to purchase online, and we can also find it in stores (ex. Orchestra). for me the fact that I didn't breastfeed saved me. you get rid of measuring and heating water, especially at night. when I go to visit and have to use the microwave oven, I see how much this device saved me. a minus would be that the cleaning button appears too quickly and it is actually impossible to make an extra bottle when it appears. it's ok that you don't waste milk and it's compatible with any brand.just buy it!

March 19, 2024
Unprompted review
Rated 5 out of 5 stars

Life-saving device

Life-saving device! I've relied on it for both of my babies, and I couldn't be happier with its performance. The customer service provided by babybrezzal.nl is truly exceptional; their professionalism and assistance have been invaluable to me.

March 18, 2024
Unprompted review
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