Babycare Bradford Ltd Reviews 

282
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Visited with my partner and my in laws to have a browse of prams as I’m due with my first soon and didn’t have a clue where to start! The ladies were so helpful and helped me find exactly what we need... See more

Company replied

Rated 5 out of 5 stars

We were looking to get a pram for our first baby and were recommended to go to Babycare Bradford and what a super place it is! We were made to feel really welcome by Rachel who couldn't have been more... See more

Rated 5 out of 5 stars

Amazing! Staff were so polite and kind. Helped me pick a pregnancy pillow which would be best suited for me - was such a pleasant experience speaking to the two ladies who felt like I’d known them fo... See more

Company replied

Rated 5 out of 5 stars

We went to Babycare Bradford following excellent reviews from family members and friends. Claire and the team sorted us out with the perfect travel system and Cot. Their knowledge and advice was high... See more

Company details

  1. Baby Store

Written by the company

Babycare Bradford Limited established in 1990, Our family have catered for other families for over 35 years.We are a trusted retailer specialising in nursery items from budget to premium allowing us to offer goods for all budgets. With over 3 decades of experience you can be sure of the very best of products & knowledge, from Prams, furniture, car seats, toys, clothes, feeding equipment, safety items & much more. Our opening hours are 10-5pm and closed Weds & Sunday.


Contact info

4.9

Excellent

TrustScore 5 out of 5

282 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(282)

13 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Super service by Baby Care

Baby Care Bradford was suggested to me by another retailer and I am impressed and will recommend them to others.
I was a desperate parent searching for a replacement piece for my stroller and Baby Care had 1 in stock. It was posted out that day and with me by the end of the week. The item is just right. I’m so pleased.

April 8, 2025
Babycare Bradford Ltd logo

Reply from Babycare Bradford Ltd

Thanks for your kind words glad to get you back on the road:-) all the best Jayne & Maxine.

Rated 5 out of 5 stars

Outstanding customer service

We have been buying from BabyCare from when I was pregnant with my first. The staff are really welcoming and friendly, very knowledgeable, and truly go above and beyond to cater to your individual needs. We've just recently upgraded our car seat from an infant seat to one suitable for a toddler. The lovely staff have had a look at our car seat on a few occasions to give us advice on whether we're ready to upgrade to the next stage which was very helpful and reassuring.
When it comes to your childs safety, you want to buy from a trustworthy store, and I can certainly vouch for Babycare!

April 5, 2025
Babycare Bradford Ltd logo

Reply from Babycare Bradford Ltd

Oh thanks for such a lovely review XXX car seats really do stress people out due to the importance of its safety & the vast selection of & price differences is endless. We love advising & demonstrating so you can be sure when you drive away your child is safe & secure:-) regards Jayne & Maxine.

Rated 3 out of 5 stars

Babycare Bradford Ltd offers helpful…

Babycare Bradford Ltd offers helpful support, decent pricing, and polite staff. Setting up payment plans is convenient too. They've assisted with baby gear challenges, like car seats, and provide good product advice. While service is notable, some areas could improve for a truly standout experience. A reliable choice for parents, but not flawless. ***

March 9, 2025
Unprompted review
Babycare Bradford Ltd logo

Reply from Babycare Bradford Ltd


Dear Ms Coughlin,

Thank you for taking the time to share your feedback about your experience with Babycare Bradford Limited. We're thrilled to hear that you found our support helpful and our pricing decent, as well as appreciating the politeness of our staff.

We strive to assist our customers with their baby gear challenges, and it's great to know that our efforts in providing quality products and convenient payment plans made a positive impact on your experience.

We also appreciate your constructive comments regarding areas for improvement. Your input is invaluable to us as we continually work towards enhancing our services and ensuring a standout experience for all our customers.

Thank you for considering us a reliable choice for parents. We look forward to serving you again in the future!

Babycare Bradford Limited
Kind regards,
Jayne Rhodes. (MD)

Rated 5 out of 5 stars

Staff are fabulous

Staff are fabulous! So informative, friendly. I've used this place a few times ow and wish had found sooner! Highly recommend 👌

March 15, 2025
Babycare Bradford Ltd logo

Reply from Babycare Bradford Ltd

Aw Thank You xx it's easy been fabulous with fabulous customers:-) always a pleasure to see you & your family. Your kind words are a lovely start to our work week. Hope to see you again real soon Jayne & Maxine.

Rated 5 out of 5 stars

Very friendly & helpful staff members

Very friendly & helpful staff members

March 24, 2025
Babycare Bradford Ltd logo

Reply from Babycare Bradford Ltd

Thank you for taking the time to leave such a lovely review, we love showing all the products & seeing what’s suited to you & your family needs:-) kind regards Jayne & Maxine.

Rated 5 out of 5 stars

Lovely staff with lots of knowledge

Lovely staff with lots of knowledge, they gave good advice and showed us lots of options and a great price too!

March 13, 2025
Babycare Bradford Ltd logo

Reply from Babycare Bradford Ltd

Thanks for your kind words:-) happy to point anyone in the right direction. It's so confusing picking between the vast selections we have on display. Thanks for supporting our family business. x

Rated 5 out of 5 stars

The best service for baby items

The best service for baby items! They created the most beautiful baby shower hamper that received lots of compliments! Thank you so much!!!

March 3, 2025
Unprompted review
Babycare Bradford Ltd logo

Reply from Babycare Bradford Ltd

Aw Thanks for such a lovely review, were more than happy to gift wrap gifts for all occasions, With Thanks Jayne & Maxine.

Rated 5 out of 5 stars

What a lovely welcome at Baby care

What a lovely welcome at Baby care, its been 31 years since I last went here when buying for for myself whilst expecting my daughter, we called in today as my daughter is now expecting and we wanted to see what they had in store. They have a lovely range of prams and nursery equipment and are very knowledgeable about anything you need baby wise. Thank you ladies keep up the great work 👍

February 27, 2025
Unprompted review
Babycare Bradford Ltd logo

Reply from Babycare Bradford Ltd

It's always nice seeing excited new parents & extra exciting reminiscing over the different products that have chanced over the years:-)

it's a good job were knowledgable because were getting slower running up & down the stairs hehe. X

Rated 5 out of 5 stars

All your baby wishes!

Went into the shop today following a recommendation from my brother & sister in law and I’m so glad we did! My mum actually bought her pram for me from there 31 years ago so it was lovely to see the business still thriving. The staff are so helpful and knowledgeable about all the products and helped me choose so many things. Everything is competitively priced and top quality. I went in clueless and came out so much more confident with what I want. I’ll be going back with my husband to make our final purchases. A must visit if you’re expecting a baby!

February 17, 2025
Unprompted review
Babycare Bradford Ltd logo

Reply from Babycare Bradford Ltd

Oh what a lovely review Thank you we simply love what we do & was great remanicing with your mum. xx
Love Jayne & Maxine.

Rated 5 out of 5 stars

Lovely ladies

Lovely ladies, very helpful. Lovely little shop with everything you could possibly need

February 1, 2025
Babycare Bradford Ltd logo

Reply from Babycare Bradford Ltd

Thanks for taking time out in your busy family life to leave a lovely review, we love doing what we do after 35 years we still get the buzz & families like yours make it easy & enjoyable.
Kind regards Jayne & Maxine.

Rated 5 out of 5 stars

I bought a double pram from baby care…

I bought a double pram from baby care pram shop in Bradford been lovely experience two ladies served us with big smile on their faces they were very professional they even helped me to bring my pram to bus stand which was near to their shop big thumbs up for Maxine and Jamie sorry if there’s any mistake in names definitely highly recommend to everyone.

January 20, 2025
Babycare Bradford Ltd logo

Reply from Babycare Bradford Ltd

Thanks for your very kind review Sunny Jim Maxine & I (Jayne) was happy to help you & your family enjoy your Silver Cross Wave. X

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service! Notified me that my package would be delayed because of the snow- it still came within 48 hours of ordering!

January 6, 2025
Babycare Bradford Ltd logo

Reply from Babycare Bradford Ltd

Thanks for taking the time to leave a lovely review :-) we aim to please regardless of weather. Enjoy your purchase regards Jayne & Maxine.

Rated 5 out of 5 stars

First class business with staff to match!

We went to Baby Care to look at a range of newborn baby seats, do a comparison of their features and find the right one. The staff were brilliant, explaining the various seats to us. in the end they found us one that not only met all our needs, but was great value for money. I would highly recommend them.

January 11, 2025
Babycare Bradford Ltd logo

Reply from Babycare Bradford Ltd

Glad we could help you & your family, thanks for your kind review it really does help others when picking where to purchase from. Very kind regards Jayne & Maxine. X

Rated 5 out of 5 stars

Helpful and Informative Staff

My partner and me went shopping for a pram for our first baby. The ladies in the shop were extremely helpful and explained everything thoroughly. The shop is also really well presented, an overall great experience.
We came away with a great travel system at a really reasonable price.
Thank you Babycare!

January 4, 2025
Babycare Bradford Ltd logo

Reply from Babycare Bradford Ltd

Thanks for your kind feedback, was an absolute pleasure showing you & advising what you needed for your baby. Kind regards Jayne & Maxine.

Rated 5 out of 5 stars

Super helpful in helping us pick the…

Super helpful in helping us pick the right pram for us and our needs

January 4, 2025
Babycare Bradford Ltd logo

Reply from Babycare Bradford Ltd

Oh thanks for your kind review we simply love advising our customers & families we might be Nannas these days but we’re also mummy’s xx Happy New Year to you & your family xx

Rated 5 out of 5 stars

Extremely helpful

Extremely helpful, friendly staff!
Lovely relaxing environment and prepared to go above and beyond.
Large variety of products to choose from and will happily price match!

December 30, 2024
Babycare Bradford Ltd logo

Reply from Babycare Bradford Ltd

I'm guessing that's why we're still going strong 35 years of trading this year:-) we simply love doing our job. Meeting people & cuddling babies:-) Thank you so much for your kind review. Regards Jayne & Maxine.

Rated 5 out of 5 stars

Excellent Service!

After searching high and low, managed to get hold of a footmuff for my pram! Called me back within half an hour, efficient service, helpful, and really friendly! Would definitely use again and would recommend to my family and friends!

December 17, 2024
Babycare Bradford Ltd logo

Reply from Babycare Bradford Ltd

Thank you for taking time to leave such a lovely review especially this time of year. It's very much appreciated, hope you have a Wonderfull Christmas from Jayne & Maxine. xx

Rated 5 out of 5 stars

Fantastic!

We couldn’t thank the staff here enough! As two very indecisive parents you made our choices so much easier with your knowledge and genuine kindness. Thank-you again!

December 13, 2024
Babycare Bradford Ltd logo

Reply from Babycare Bradford Ltd

Thank you for your kind words xx we simply love what we do we make so many friends it’s lovely. Hope you all have a lovely family Christmas From Jayne & Maxine xx

Rated 5 out of 5 stars

Very helpful

Purchased a few products now. Great customer service always willing to help.

June 20, 2024
Babycare Bradford Ltd logo

Reply from Babycare Bradford Ltd

Thank you for the review, Hope you have a lovely Xmas & hope to see you again soon.
Regards The Babycare Team x

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look