Bought an item that was never delivered. Over 2 months since buying it, and it still says "processing". This means never left the premises, and this is over 60 days ago. Tried contacting... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Ordered a rotating bath seat, had to shop around because our baby is on the chunky side. But she fitted comfortably and seems to be a quality seat. Was concerned about reviews saying there was a probl... See more
It's a great innovative invention and definitely saves water and makes my baby feel safe. The reason for a 4* is because, you still need a non slip bath mat and the fitting takes a while to master. If... See more
I ordered some new suckers for my baby Dam on the 6/6/20, I have only just received them. This is after having to email twice chasing where they was, disappointed after thinking they would arrive with... See more
Company details
Information provided by various external sources
Founders of the original BabyDam Bathwater Barrier which saves water, time and money. Discover our wedge baby changing mats, swivel bath seat and bath ducks.
Contact info
Florence Road Business Park, PL17 8EX, Kelly Bray, United Kingdom
- 01579 208228
- info@babydam.com
- babydam.com
2.5
Poor
267 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
So disappointed all it does it leak…
So disappointed all it does it leak water would not recommend
March 28, 2021
Reply from BabyDam
Hi there,
We notice you have only just recently purchased the BabyDam, we do offer a 30 day no quibble return policy. There is instructions on the box to say that you can contact us on info@babydam.com for any problems. We haven't received any contact from you but if you would like to contact us we would be happy to help you.
Many Thanks
BabyDam Customer Care
Quick delivery and great price.
Quick delivery and great price.
Fitting and removal instructions would make this item perfect.
March 27, 2021
Doesn’t work
Doesn’t work, followed instructions to the T but water pours through in the corners. Sent them a message to them through their website and they haven’t bothered to respond.
This is the only way I can reply to you. I’ve not received any emails from your colleagues to be able to reply to them. Checked all junk etc boxes and nothing there so can not reply.
March 24, 2021
Reply from BabyDam
Hi there
Thank you for your review and we are sorry to hear that you are having difficulty fitting your BabyDam. Unfortunately we haven’t received your email but if you would like to contact us on info@babydam.com of course we will be able to help you.
Kindest regards
BabyDam Customer Care
Further to my message above, one of my colleagues did respond to you on Monday and has requested photos of the product so that she may assist you. Could you please reply to her email and we will be able to assist you further?
Kindest regards
BabyDam Customer Care
Hi there
Please send photos of the product in your bath so that we can assist you further. If you send them to info@babydam.com we will definitely pick them up.
Kindest regards
BabyDam Customer Care
Fantastic for my almost sitting baby
Fantastic for my almost sitting baby! He loves it and the suction feels very secure and it looks lovely and sleek
March 21, 2021
Very clever and easy to use
Very clever and easy to use. My daughter can now enjoy a little big bath.
March 19, 2021
Quick easy and perfect for use
March 19, 2021
Great that they sell spare parts…
Great that they sell spare parts separately. Made my life a lot easier. Thanks!
March 17, 2021
I've had the baby dam for 4 years
I've had the baby dam for 4 years. 99% of the time, the water breaks through, or the dam comes undone. You have to place it EXACTLY right, there's 100 ways it's wrong, and only ONE way for it to be right. I will never tell my friends to buy this product. Too much of a hassle. Might as well use the whole tub with lower level of water.
March 17, 2021
Unprompted review
Great products fast delivery
Great products, I got the dam and orbital seat. Baby loves sitting up playing in the bath. It means the bath can be run and ready in less time than filling whole bath. Also it saves water. Fast delivery too.
March 3, 2021
Does exactly what it is supposed to do
February 28, 2021
We place the dam in the bath but the…
We place the dam in the bath but the water still leaks through to the other side.
February 21, 2021
Reply from BabyDam
Hi there
If the dam isn’t fitted correctly the water will leak through. Please send us a photo of the product in the bath to info@babydam.com and we will be able to assist you further. Please include your name and proof of purchase in your email.
We look forward to hearing from you.
Kindest regards
BabyDam Customer Care
Does exactly what it says
Does exactly what it says! Bit fiddly at first but once you’ve figured out how to get it to fit across the bath it’s perfect.
February 20, 2021
Good quality product
Good quality product, easy to use and certainly saves a lot of water.
February 20, 2021
Best choice I made
Great quality ,easy to install and it saves a lot of space to store ,I highly recommend this product just make sure your bath tub have all the requirements
February 19, 2021
Great product, fast delivery
Fast delivery (came sooner than expected), good communication throughout and also cheaper getting it direct. Great, sturdy product and our son loves the ducks.
February 18, 2021
Amazing product
Amazing product. No need to fill up the whole bath and can run the little one a bath very quickly. She leans on it, over it (in her big to get the bath plug most of the time!) but it never budges. Would definitely recommend.
February 18, 2021
Great product
Great product. Does exactly what it says it does. I had a couple of little leaks on my first attempt using it and had to adjust the angle but after that it was great and my little one was giving it a really good test! Let's face it, even if it did leak a little it's only into the bath :)
February 18, 2021
I’m disappointed as the rubber suckers…
I’m disappointed as the rubber suckers come away from the seat and don’t stick very well to the bath
February 11, 2021
Product leaks
Product leaks, when I asked for a replacement all I got was a video I had already seen.
February 10, 2021
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.