Bought an item that was never delivered. Over 2 months since buying it, and it still says "processing". This means never left the premises, and this is over 60 days ago. Tried contacting... See more
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See what reviewers are saying
Ordered a rotating bath seat, had to shop around because our baby is on the chunky side. But she fitted comfortably and seems to be a quality seat. Was concerned about reviews saying there was a probl... See more
It's a great innovative invention and definitely saves water and makes my baby feel safe. The reason for a 4* is because, you still need a non slip bath mat and the fitting takes a while to master. If... See more
I ordered some new suckers for my baby Dam on the 6/6/20, I have only just received them. This is after having to email twice chasing where they was, disappointed after thinking they would arrive with... See more
Company details
Information provided by various external sources
Founders of the original BabyDam Bathwater Barrier which saves water, time and money. Discover our wedge baby changing mats, swivel bath seat and bath ducks.
Contact info
Florence Road Business Park, PL17 8EX, Kelly Bray, United Kingdom
- 01579 208228
- info@babydam.com
- babydam.com
2.5
Poor
267 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fab service
Fab service. I had queries so I emailed them. They got back very quickly. Will definitely use again.
January 28, 2021
Really useful product
Really useful product, works as it says, would recommend to any parent!
January 26, 2021
Quick dispatch and good products
I’ve ordered from baby dam before both times items have dispatched quickly. Very happy with the products that have been received
January 21, 2021
Excellent and quick service with free…
Excellent and quick service with free delivery :) Thank you.
January 19, 2021
Great product
Great product, making bath time more fun for our little one without wasting a whole bath full of water. Can be a little fiddly to get in place with no leaks but that probably comes down to practice and possibly the shape of our bath. I would highly recommend to anybody considering buying a baby dam.
January 18, 2021
The bath seat is as described
The bath seat is as described, my little girl is on the tiny side for her age so I have had to put a foam insert into it to stop her from sliding about, but apart from that she loves her new bath chair!!
Arrived very promptly.
January 18, 2021
Reply from BabyDam
Hi there
Thank you so much for your kind words. We are so pleased that you are happy with your purchase!
Kindest regards
BabyBam Customer Care
This product is genius
This product is genius! Its one of the best baby products I've used. It saves on water and time filling the bath each night. Can not recommend this product enough.
January 14, 2021
Great products, excellent service 👌🏻
Ordered the baby dam and bath seat. Postage was very cheap and delivery very quick. Items had very clear instructions and are easy to use. Very impressed with the items ordered and the super efficient service. I’ve already been recommending to other people. Great company!!!
January 11, 2021
Reply from BabyDam
Hi there
Thank you so much for your review. We really appreciate your kind words about our service and products.
Best regards
BabyDam Customer Care
Purchased the babydam last year
Purchased the babydam last year. It’s highly overrated for what it is. The ducks I purchased don’t even stay up properly to float, they keep falling on the sides.
January 9, 2021
Reply from BabyDam
Hi there
We are very sorry to hear that you are disappointed with your products. We note your purchase reference dates back to 8th May 2020 but we do not have any record of you contacting our Customer Service line for assistance. We would therefore be grateful if you could contact us directly on info@babydam.com to discuss the problems you are having as we are unsure why you would offer such a negative review so long after purchase?
Kindest regards
Babydam Customer Care
Great product
Lovely soft changing baby mat, second time I am buying it, the first one lasted nearly 18 month. Great quality and reasonable price, fast free delivery. Highly recommend this product.
December 30, 2020
Purchased the orbital bath seat
Purchased the orbital bath seat, very happy with my purchase. Would recommend baby dam to everyone.
December 28, 2020
Terrible service!! Do not care about their customers
I purchased a product and it didn’t arrive.
When chased I got a reply saying it’s been despatched but the courier states they don’t have it.
And that was the companies involvement.
Shocking service!!!!
Take your money and wash their hands of you. Don’t buy from this company! I wouldn’t recommend them to anyone.
December 22, 2020
Reply from BabyDam
Thank you for your review. It is very frustrating at this busy time of year when the Royal Mail are doing their utmost to deliver everyone’s purchases as quickly and efficiently as they can. I can confirm that a replacement item will be despatched to you today on 24 hour service and the tracking number will be provided again as per your original purchase.
Please contact us to confirm that you have received it and we hope you enjoy using the product.
Merry Christmas and Happy (and safe) New Year from all at BabyDam.
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