Bought an item that was never delivered. Over 2 months since buying it, and it still says "processing". This means never left the premises, and this is over 60 days ago. Tried contacting... See more
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See what reviewers are saying
Ordered a rotating bath seat, had to shop around because our baby is on the chunky side. But she fitted comfortably and seems to be a quality seat. Was concerned about reviews saying there was a probl... See more
It's a great innovative invention and definitely saves water and makes my baby feel safe. The reason for a 4* is because, you still need a non slip bath mat and the fitting takes a while to master. If... See more
I ordered some new suckers for my baby Dam on the 6/6/20, I have only just received them. This is after having to email twice chasing where they was, disappointed after thinking they would arrive with... See more
Company details
Information provided by various external sources
Founders of the original BabyDam Bathwater Barrier which saves water, time and money. Discover our wedge baby changing mats, swivel bath seat and bath ducks.
Contact info
Florence Road Business Park, PL17 8EX, Kelly Bray, United Kingdom
- 01579 208228
- info@babydam.com
- babydam.com
2.5
Poor
267 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
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See how their reviews and ratings are sourced, scored, and moderated.
Excellent easy to use and effective
Excellent easy to use and effective. Space friendly too
December 19, 2020
No customer service when product fails
Product worked well to start with but stopped working after 10 months and the company won't reply to correspondence, and no apparent guarantee with any of their products, so I would look elsewhere for better customer service
December 12, 2020
Unprompted review
Reply from BabyDam
Thank you for your review. We are disappointed that you feel our Customer Service did not fulfil your expectations on this occasion. Our records show that you contacted us regarding your suction cups failing and then you have purchased replacements from our website. Our Customer Service team have also since responded to your query. Please note that all our products offer a 30 day no-quibble guarantee and even after this time we make every attempt to respond and solve any queries our customers may have. We trust that you are satisfied with your suction cups and your product is once again working. If you have any further issues please do not hesitate to contact us.
Quick and efficient customer service
Quick and efficient customer service. Product is brilliant!!
December 12, 2020
Great product
Great product, saves so much time not having to fill whole bath. Easy to store
December 7, 2020
Useful product and great to save water…
Useful product and great to save water whilst not ruining the fun of a bath. Quick delivery.
December 4, 2020
Excellent item and wonderful service.
Brilliant service. Arrived very quickly and well packaged. I will definitely buy from again.
December 3, 2020
Excellent communication
Excellent communication . Prompt service , product as described
November 29, 2020
Found the product to be a great water…
Found the product to be a great water saver, however some water still gets through to the other side. I had assumed it would block any water getting past the barrier. Definitely worth it though.
November 28, 2020
Fabulous
Fabulous! It arrived quickly and in good condition. It is the perfect step up from the baby bath my daughter had grown out of.
November 27, 2020
Fast efficient delivery
November 25, 2020
This product is amazing!
This product is amazing. I wish I had bought it sooner! Got it in the Black Friday sales
November 25, 2020
Fantastic company- our order arrived as…
Fantastic company- our order arrived as promised and we only had to pay 99p for next day delivery which is such great value! The baby dam itself is wonderful. We can have our babies bath run in a few minutes and it stays warmer for so much longer. We’re also saving money too which is an added bonus. Honestly one of the best things we’ve bought so far!
November 17, 2020
Reply from BabyDam
Thank you for such a lovely review x
Great product
Should of bought this sooner. Excellent product. Easy to fit once I got the nack of it. And my boy loves bath time now he has more space to play.
November 14, 2020
Reply from BabyDam
So pleased you love the product. Thank you for such a lovely review x
This is great idea and works…
This is great idea and works brilliantly. Our bath is really deep and takes ages to run. This makes bath time much easier and saves a lot of water. I highly recommend it.
November 13, 2020
Reply from BabyDam
Great that its saves you time running your bath. Thank you for your kind review x
Too expensive for just ok
Does work but not great the suckers pop releasing the water without reason amd way over priced
November 11, 2020
Reply from BabyDam
Hi there
We are sorry that you are experiencing problems with your BabyDam. We do offer a 30 day no quibble return policy and our Customer Service Team are on hand to help with any issues you may have. We would be grateful if you could send us an image of the product in the bath so that we can identify why it isn't working for you. Please contact us on info@babydam.com. We look forward to hearing from you.
Kindest regards
Mel
Fantastic product
Fantastic product, really helps us to save water at bath time. Order arrived very quickly.
November 1, 2020
We love the ducks
We love the ducks we ordered! They arrived quickly and are a hit with the kids. I’m impressed that they don’t have any holes in so we can avoid any harmful bacteria and I love how they’re all named.
Thank you
October 22, 2020
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