Babyrx Reviews 

I am giving this company 1 star because of their customer service.
I had an active subscription with them for almost a year. For the last 3 months, I never received my subscription, despite being charged each month.
I emailed customer service asking about my missing subscription but never received a response. After canceling my subscription, I emailed again requesting a refund for the three payments I had made. That was when they finally responded, but instead of refunding me, they resent the vitamins.
I explained that I no longer wanted the order because I had already switched to another company. Since I rely on these vitamins, I couldn't continue waiting with no communication.
They then told me they would not issue a full refund. Instead, I would have to return the vitamins they shipped late, and only then would I receive a partial refund.
I'm extremely disappointed with how this was handled. I paid for three months of products I never received, and when the issue was finally addressed, I was denied a full refund. Based on my experience, I cannot recommend this company.

If I could give them less than a 1 star I would. I ordered their prenatal a little over 2 months ago (with expedited shipping +$10). The shipping was supposed to be 2 days…lol. After a few weeks of no shipping confirmation, I contacted them. I was in my first trimester at the time, and if you know, you know that it’s very important to take your prenatal consistently. I had to resort to buying an in-store prenatal while I waited. It took them a week to respond to my email, which is unacceptable. Then, the best they could offer me was a refund on my shipping cost, and store credit. At this point, I was done and didn’t want to have anything to do with them..so no, I don’t want your stupid store credit because I’ll never buy from you again! Fast forward to today..it just shipped. 2 months and a week later, my prenatal has shipped. ABSOLUTELY RIDICULOUS and this was the second time my order from them has been late. Not to mention you can’t just “buy” a bottle without them adding you to a monthly subscription, so you have to manually go in and cancel it after every purchase. And honestly I liked the product for the most part, it had a weird taste but the ingredients were good with an only 2 capsule dosage. But if you can’t keep up with orders or customer service then your product doesn’t mean anything. Now I’m left with a $40 store credit that I’ll never use because they refused to fully refund me. Just don’t buy, there’s other brands that are worth it.

They charged my pregnant wife and never sent the product. Its a bunch of scammers.

I never write bad reviews but I will here. I would not buy from this company. My wife and I have been charged for 2 months of prenatal subscriptions that we never received. When reaching out to BabyRX 10+ times over a month period, they never responded once. Additionally, their customer service number doesn’t even work. Not a trustworthy company at all. It appears I’m not the only person with this issue. Save your stress and money.

We got one bottle, my husband took maybe 3-4 of them, he said the taste was so bad he could hardly get them down. Anyways I got pregnant a few weeks later, and tried to cancel the subscription.. well good luck with that, I reached out to customer service through email, cause obviously there is no phone number to them. They refused to cancel my subscription, kept giving me the run around. They shipped 2 more bottles to me and continued to charge my account. I had to dispute the charges with my bank and it has been absolute hell. I guess we will see next month if they actually canceled my subscription.

This company takes advange of vulnerable pregnant women. They charged me for orders they never sent and did not respond to my numerous attempts to contact them about my order. They force you to use a subsciption model to get their product. I wouldn't have let myself run out of prenatals.

I rarely leave reviews, but this experience needs to be documented.

I subscribed to the Fertility Trio Bundle, which clearly showed in my account as $75.65 + $5.00 shipping per delivery (total $80.65). I saved screenshots of this because it immediately became inconsistent.

From the beginning, nothing has worked as expected.

Orders have been repeatedly delayed or not fulfilled on time. My most recent order (#63813) has been marked “Paid” but “Unfulfilled” for nearly a month, with no clear resolution.

I also initially received incorrect items in a previous shipment (only the Him + Her Bundle instead of the Fertility Trio Bundle I subscribed to). The missing item was later sent separately, but only after I contacted support.

On top of that, I was charged amounts that do not match my subscription or order confirmations. For example, my order history shows:
• Order #56508 – $114.70
• Order #60328 – $183.00

These charges are not what I agreed to, and they do not match the subscription pricing shown in my account or the confirmation emails I received.

When I reached out to support, I was told one of the charges was for “3 bottles at their original price,” which does not reconcile with either my subscription terms or the order history shown in my account.

What makes this even more concerning is that the subscription page that previously displayed my plan and pricing has now disappeared from my account. I can no longer access or cancel my subscription through the website dashboard.

The only workaround is hidden: you must find an old email, click “Manage Subscriptions,” request a login link, and hope it doesn’t get filtered into spam. This is not a transparent or user-friendly system for managing a paid subscription.

Overall, I have experienced:
• Incorrect charges compared to subscription pricing
• Repeated delayed and unfulfilled orders
• Incorrect items shipped (with delayed correction)
• Subscription details disappearing from my account
• No clear or consistent explanation from customer support

I understand delays or inventory issues can happen. What is unacceptable is inconsistent billing, missing orders, and a lack of transparency around a subscription that is supposed to be straightforward and easy to manage.

Based on my experience, I cannot recommend this service at all.

They took my payment over three weeks ago and never shipped my order couldn’t get in contact with customer service to get a refund or cancel the order. Customer service is terrible. And the last order I received for a prenatal tasted and smelled awful. I thought I would give them another chance, but obviously I cannot do that anymore since I cannot trust them to provide the product or refund my money.

I’m sick of companies with shady business practices. Beware that you’re signing up for a subscription. Customer service said “all of our products are on a subscription-only basis which is consented on our checkout page to ensure transparency.” On the product page, it does not specify that you’re signing up for a subscription. Furthermore, you don’t even get an email before the subscription renews the following month. It just ships before you can skip or cancel the subscription. Needless to say, I will not be ordering from this shady company again. I will be giving my business to Theralogix instead.

I want to start by saying I love the prenatal vitamins - my issue is with this company. I started a subscription, and there have been several bottles missing one or two capsules. There have been 3 times now that I was charged on time but my order goes unfulfilled for well over a week. I shouldn’t have to go buy an alternative prenatal to get me by until my subscription arrives. Customer service NEVER responds. I’ve emailed several times. Finally, I ended my subscription while I’m 8 months pregnant due to all of the frustration.

Love love love their prenatals. Also took their fertility supplements before getting pregnant. Smells nice, no fish burps, has all the vitamins I need and I love that they don’t have any fillers

It doesn’t say anywhere on product pages, but customer service says ALL ITEMS are “subscription only”. This is ONLY indicated in the fine print below “pay now”- nowhere else does it say subscription in the cart or checkout page. They will charge your subscription without notice and ship it out immediately and refuse to refund you or allow a return. Very poor business practice.

They do not ship within their time posted. ordered on March 5th, Today is March 14th and still have not been sent anything . All they said they are in high demand and it would ship that same day.It didn’t . Still asking for an update and no response.

If I could give this SCAM Company a zero, I would. Please purchase from a reputable site. You've been warned!

Completely unable to unsubscribe. So good luck.