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Rated 3 out of 5 stars

Order process was quick and easy and I received a call to arrange a suitable delivery day to fit in with work commitments. Unfortunately, bathroom cabinet was damaged when delivered so has to be retur... See more

Rated 5 out of 5 stars

We were very pleased buying some exciting and beautiful free standing stainless steel items to put in our bathroom and cloakroom from Back2Bath. They are as follows: 2 toilet roll holders 2 toi... See more

Rated 4 out of 5 stars

Excellent service and contact from your company. The products ordered were very well made and extremely well packed. Only down point was that the carrier did not contact us beforehand to arrange deliv... See more

Rated 5 out of 5 stars

Absolutely terrific. They delivered exactly when they said they would with no extra charge. They e-mailed to let you know when your goods were coming and telephoned to say they had received the orde... See more

Company replied

Company details

  1. Bathroom Remodeler

Information provided by various external sources

Back2Bath is dedicated to bringing the best bathroom furniture and accessories to your home, helping to make your bathroom beautiful. We pride ourselves on having the highest quality products we can and in giving the highest levels of customer service when you shop online with us.


Contact info

4.1

Great

TrustScore 4 out of 5

211 reviews

5-star
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Rated 4 out of 5 stars

The service was good and the tallboy …

The service was good and the tallboy was lovely but was delivered on a pallet and dropped at front of house don't know how you are expected to get rid of the pallet

December 6, 2017
Unprompted review
Back2Bath logo

Reply from Back2Bath

Hello Mary. Glad you like your tallboy and thank you for the positive review. With regard to the pallet, we do request that pallets are removed by the drivers. However, some do not follow through on our request and when a delivery is made but nobody is in to accept it they do not remove the pallet to ensure it remains stable and doesn't get damaged.

We realise this can sometimes be inconvenient.

Rated 5 out of 5 stars

Absolutely terrific

Absolutely terrific. They delivered exactly when they said they would with no extra charge. They e-mailed to let you know when your goods were coming and telephoned to say they had received the order. The goods came ready assembled and packed well. They cost less than other suppliers. Would not fail to recommend them to anyone.

December 6, 2017
Unprompted review
Back2Bath logo

Reply from Back2Bath

Thank you for your very kind words, Patricia. Really appreciate it. Hope to serve you again soon.

Rated 5 out of 5 stars

Prompt delivery

Prompt delivery, easy to assemble and looks great. Ideal for my small bathroom.

September 16, 2017
Unprompted review
Back2Bath logo

Reply from Back2Bath

Thank you for your kind review. Hope to see you again soon.

Rated 5 out of 5 stars

Excellent service!

The bathroom cabinet I got was cheaper than elsewhere and can very quickly! V happy with it!

September 12, 2017
Unprompted review
Back2Bath logo

Reply from Back2Bath

Thank you very much, Laura.

Rated 5 out of 5 stars

"Gold Throne"

All perfect with this lot.
£16 for gold glitter toilet seat, (cheapest on ebay £30).
All fittings included, and free post.

September 7, 2017
Unprompted review
Back2Bath logo

Reply from Back2Bath

Thank you very much for your kind review.

Rated 5 out of 5 stars

Back2Bath were the cheapest

Back2Bath were the cheapest, the item was delivered quickly and was packaged well. It was my first time shopping with them and would use them again

September 7, 2017
Unprompted review
Back2Bath logo

Reply from Back2Bath

Much appreciated review. We hope to serve you again soon.

Rated 5 out of 5 stars

Happy with cabinet ordered

Happy with cabinet ordered, good quality, arrived on time and was packed really securely.

September 5, 2017
Unprompted review
Back2Bath logo

Reply from Back2Bath

Thanks for the great review, JS, see you again soon we hope. :)

Rated 5 out of 5 stars

Just as advertised

Just as advertised, very pleased

August 29, 2017
Unprompted review
Back2Bath logo

Reply from Back2Bath

Much appreciated, Niamh. Hope to see you again soon.

Rated 3 out of 5 stars

Faulty item but great customer service

My toilet roll holder arrived promptly and was beautiful, however it was faulty when I assembled it.
I emailed photographs to Back2Bath and requested a refund. I received outstanding customer service and therefore would probably still purchase from Back2Bath in the future.

August 29, 2017
Unprompted review
Back2Bath logo

Reply from Back2Bath

Hello Maxine. I'm sorry to hear about the problem with your item. We haven't received any email from you, however. Please can you email sales@back2bath.co.uk today (with only 1 pic - the email may have been too big to be accepted by our system with more than one) and I will make sure we sort this out for you.

Rated 5 out of 5 stars

1st class service!!

Quick delivery, and item exactly as described. Would buy again from this company.

August 24, 2017
Unprompted review
Back2Bath logo

Reply from Back2Bath

Thank you very much, Sue, we appreciate the feedback. Hope to serve you again soon.

Rated 5 out of 5 stars

Item ordered of excellent quality

Item ordered of excellent quality, good value for money. Arrived quickly and as breakable was packaged and labelled very well. Would recommmend.

August 24, 2017
Unprompted review
Back2Bath logo

Reply from Back2Bath

Thank you very much, we're delighted you're happy with everything. Hope to see you again soon.

Rated 3 out of 5 stars

beautiful product, incorrect size description

Quick delivery and beautiful product but dimensions posted on the description of the item were not correct! I was a little disappointed and didn't want to go through the trouble to return! The depth states 5cm but is actually a little bigger than that. I ordered it to fit in a small area (less than 2") and it's a little bigger than that!

August 23, 2017
Unprompted review
Back2Bath logo

Reply from Back2Bath

Thank you for letting us know. We will measure this again and adjust the product description accordingly as soon as possible.

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