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See what reviewers are saying

Rated 1 out of 5 stars

Order placed on 13/08/23 no sign of my order being delivered, not responded to messages sent via their website or my emails. I wish I had read the reviews before purchasing.

Rated 2 out of 5 stars

I paid £10 for next day delivery on Friday morning expecting to receive it Saturday morning desperately needed for school.monday and didnt receive it until the Tuesday, I noticed in very small print a... See more

Rated 5 out of 5 stars

Unfortunately totally bad sizing of skirt. Ordered 15/16 for a very tall 9 year old. So small could even get on. Length alright but width absolutely ridiculous. Don’t even think would fit a 5/6... See more

Rated 1 out of 5 stars

I ordered 2 school skirts which never arrived. When I queried where my order was I received a refund with no explanation! I asked why they refunded me and they said because I hadn't received my order.... See more

Company details

  1. Children's Clothing Store
  2. Clothing Store
  3. Clothing Supplier
  4. Men's Clothing Store
  5. Shoe Store
  6. Women's Clothing Store

Information provided by various external sources

Back2School sells schoolwear and accessories


Contact info

2.4

Poor

TrustScore 2.5 out of 5

85 reviews

5-star
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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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Rated 5 out of 5 stars

Great stuff

Great stuff.
Arrived in good order and in good condition as ordered. Would recommend, an excellent service.
Thanks Back2schools.

February 27, 2021
Unprompted review
Rated 4 out of 5 stars

I got scared when i received an email…

I got scared when i received an email saying that I should review this shop when I had not received my item but I read deeply at the bottom and it said that the email to review their shop is automatic even if you have not received your item next day I have received it I was very happy I bought my son school trouser although it said slim it came as regular but overall I'm happy

February 26, 2021
Unprompted review
Rated 2 out of 5 stars

Paid next day delivery, received 4 days later!!

I paid £10 for next day delivery on Friday morning expecting to receive it Saturday morning desperately needed for school.monday and didnt receive it until the Tuesday, I noticed in very small print after it said cut-off time for next day is Thursday 1pm. Not good enough, wasnt clear and still took my money. There is no good reason why that couldnt have been delivered on the Saturday. Were supposed to be slim fit too but they're standard leg, had to go out of my area to find trousers for my kid for school when we are supposed to be in lockdown, wouldnt use again.

January 17, 2021
Rated 1 out of 5 stars

Poor Communication

Realised I'd put the wrong postcode on my delivery address so called as soon as order placed but only a voicemail message so emailed and not heard back nor received my delivery.

December 2, 2020
Rated 1 out of 5 stars

Terrible service

Terrible service, trousers never arrived, would not resend, wanted me to reorder on line at trice the price of my original order, no response to emails and no phone number to call. I would avoid this company

December 1, 2020

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