Back Care Online Reviews 

668
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 81 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the online purchasing process is exceptionally simple and straightforward, while ordered goods arrive very promptly at their doors. Consumers are also genuinely pleased with the overall product quality, noting that items like supportive mattress toppers and specialized cushions are extremely comfortable and well-constructed. However, some customers also noted occasional issues with delivery communication or missing tracking updates for their urgent parcels. A few reviewers additionally mentioned minor practical inconveniences such as struggling to fit items into storage bags or needing more accurate product color descriptions.

What people talk about most

Product

People report positive experiences with product, noting that items such as mattresses, cushions, and pillows... See more

Delivery service

Consumers find delivery service to be positive, highlighting prompt dispatch times, speedy arrivals as... See more

Quality

Users describe positive interactions with quality, noting that the items are very comfortable, sturdy, and... See more

Order

Reviewers mention positive feedback about order experiences, highlighting a simple and easy buying process... See more

Service

Customers consistently note positive experiences with service, highlighting great products and prompt... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I ordered late on a Tuesday evening and delivery was early on Thursday morning. The item was on sale at the time and very competitive compared to most other sellers. Assembly of the inversion t... See more

Rated 5 out of 5 stars

I found this company with a Google . By researching their background I felt reassured. I could have found cheaper but opted for this one because of the research we did. The product was well packaged.... See more

Rated 5 out of 5 stars

My experience with back care online was flawless, a very speedy delivery can't fault them at all. I ordered an inversion table due to having 3 bulging discs, just starting to get the hang of using i... See more

Rated 5 out of 5 stars

I found the site easy to use and with a good selection of back support cushions. An accurate picture of the pressure cushions blue colourway would be appreciated. Once I had ordered, communication fr... See more


Company details

  1. Mobility Equipment Supplier

Written by the company

One of the UK's leading suppliers with many of our products being manufactured here in the UK - Shop Now - Sale end soon.


Contact info

4.8

Excellent

TrustScore 5 out of 5

668 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.8

All reviews

(668)

73 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great product, fast delivery

Ordering via the website was very easy. The item was shipped the next day and delivered the day after!
The Pressure Relief Mattress Topper is a great product. It really helps reduce my back pain when sleeping.

May 29, 2024
Unprompted review
Rated 5 out of 5 stars

Great service

Great service. Really pleased with the product, our caravan single bed mattress was really hot and this has helped hugely, best nights sleep in the caravan since we bought it! Thank you!

June 7, 2024
Unprompted review
Rated 5 out of 5 stars

Slothie Memory Foam mattress

Ordered a Slothie Memory Foam mattress for a small camper van, the delivery was fast and the product is perfect for what I needed, it’s comfortable for a thin mattress, thanks again.

April 26, 2024
Unprompted review
Rated 5 out of 5 stars

Premium Slothie Mattress…

Bought the Premium Slothie Mattress topper for using at on my in laws awful bed. It worked an absolute treat-highly comfortable and well priced. The team delivered this swiftly to me and were very pleasant and professional in their communications - Thank you. Highly recommend this product! A+++

April 12, 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic product

Fantastic product. Took a chance as didn’t know the product. The mattress topper fits our campervan perfectly and was so comfortable to sleep on. Rolls up easy and fits back in storage bag. So pleased we purchased this.

May 16, 2024
Unprompted review
Rated 5 out of 5 stars

We ordered a mattress topper and it's…

We ordered a mattress topper and it's perfect for the job. Very comfortable and good quality. The delivery was quick, a few days, and the topper came wijth a free bag to store it when we travel. Would recommend this company for after care too.

May 16, 2024
Unprompted review
Rated 5 out of 5 stars

All round excellent product and purchasing experience.

Dispatch was quick and the mattress is just perfect for making our camper van bed much more comfortable and feel like a proper bed. Love that it comes with the compression straps and bag to make packing it away convenient too. All round excellent product and purchasing experience.

May 2, 2024
Unprompted review
Rated 5 out of 5 stars

Great company

The selection of products was great. Prices were competitive, speedy delivery and the communication throughout the ordering/delivery process was fantastic.

April 22, 2024
Unprompted review
Rated 5 out of 5 stars

Mattress Topper

Mattress topper arrived quite quickly, packaging was ripped but no damage done thankfully. Very pleased with my purchase. Extremely comfortable bed in our motorhome now. The only challenge we have is storage when not in use, but it will definitely be used, couldn't sleep without it now. 😴

May 2, 2024
Unprompted review
Rated 5 out of 5 stars

Wedge pillow for hiatus hernia

I ordered the wedge pillow for acid reflux due to a hiatus hernia.
Ordered Thursday morning and delivered Friday morning!
So far so good with the pillow, really comfortable, well made, I ordered the memory foam option and I'm sp pleased with it and the results are great so far, my husband says he can't smell the acid reflux I suffer from!

April 25, 2024
Unprompted review

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