The screen arms are excellent - very sturdy and stable. The compact keyboard and vertical mouse made a significant difference from the first use. My carpal tunnel symptoms eased during the day, a... See more
Company replied
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Review summary
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Had problems with making the payment needed as post code wasn’t recognised on thier system. Both emails & telephone calls were dealt with in a timely fashion. Quick delivery, well packaged & a good qu... See more
Company replied
I've had a great experience with Back Care Solutions so far. Derek who came out to assess my physical mobility issues and my requirements was great. Really friendly, courteous and respectful. He expla... See more
Company replied
I had a desk uplifted as I did not require it any longer. The person who came to uplift the desk was very good, he called to inform me when he would arrive. He came into my flat and dismantled th... See more
Company replied
Company details
About Back Care Solutions
Written by the company
GET IN TOUCH
SHOP BY CATEGORY
TRAINING & ASSESSMENTS
We are the UK’s leading supplier of ergonomic office products, workplace assessments and mobility solutions ranging from ergonomic chairs, standing desks, mice & keyboards, posture supports and powered chairs. Our mission is to improve workplace comfort and to both prevent and manage muscular injuries and postural problems at both home and work.
Our team is available to assist with expert advice and support via phone, email or live chat or alternatively we can provide a range of DSE and workplace assessments both on site and remotely to mitigate any work-related injuries and risks.
We have been operating for 20 years and have become one of the leading names in the workplace ergonomics market, with a priority placed over customer satisfaction and service. We ensure that each customer is provided with a bespoke solution with suitability assured by our trial and returns periods.
Contact info
The Old Bakery, Club Street, PR5 6FN, Bamber Bridge, United Kingdom
- 01772 330 333
- office@backcs.co.uk
- www.backcs.co.uk
A work chair was ordered as I have…
A work chair was ordered as I have problems with my back. Arrived very quickly the person who delivered the chair show me what each lever did. I now feel a lot more comfortable and thank you all for your excellent service.
April 30, 2026
Reply from Back Care Solutions
Thank you so much for our 5 star review!
We are glad to hear the adjustments made have made an impact and that you have had a great experience.
Many thanks,
The BCS Team
Excellent Service
I had a desk uplifted as I did not require it any longer.
The person who came to uplift the desk was very good, he called to inform me when he would arrive. He came into my flat and dismantled the desk with no concerns. The guy was very polite, chatty and made me feel comfortable in his company.
April 30, 2026
Reply from Back Care Solutions
Thank you so much for your 5 star review!
We are delighted to hear everything ran smoothly for you.
Many Thanks,
The BCS Team
Very helpful, professional and informative.
I found the assessment very helpful and informative. I felt very validated, and he thoroughly explained why I struggle on the chairs in the office, and a way we can move forward.
April 24, 2026
Reply from Back Care Solutions
Thank you so much for your 5 star review!
We're glad you found the whole experience supportive!
Many Thanks,
The BCS Team
Reply from Back Care Solutions
Thank you so much for our 5 star review!
We are very pleased to hear you are happy with the product ordered.
Many thanks,
The BCS Team
Great product amazing support and after…
Great product amazing support and after care provided by Ian
April 17, 2026
Reply from Back Care Solutions
Thank you so much for our 5 star review!
We are glad to hear you have had a great experience with Ian and that you are happy with your order!
Many thanks,
The BCS Team
Friendly, knowledgeable, patient
The delivery drivers/installers were prompt and friendly. Installation was extremely quick and time was taken to explain how the equipment worked as well as making sure it actually did work!
Fast, effective, friendly service
April 24, 2026
Reply from Back Care Solutions
Thank you for our 5 star review!
We are glad to hear you had a great service.
Many thanks,
The BCS Team
Every part of the service was great
Service has been great throughout – with the amount of communications, amount of information communicated. I appreciated the manuals and guidelines. The delivery was smooth, the delivery person (sorry I can’t remember his name) was calm and clear and made sure I understood everything about how to adjust the chair.
April 10, 2026
Reply from Back Care Solutions
Thank you so much for our 5 star review! We are very glad to hear you had a great experience with us and our drivers.
Many thanks,
The BCS Team
quick, informative and smooth
quick , informative and smooth from order & delivery to the actual set up. Was really happy and surprised at how quick this was all done.
April 15, 2026
Reply from Back Care Solutions
Thank you for our 5 star review!
We are pleased to hear you had a great experience with the delivery and set up!
Thanks
The BCS Team
Listened to and treated as a person not a number…
I recently had an assessment with Ellie, she was such a lovely person, she listened to my worries and concerns and made feel like a real person and not a number.
She advised the next steps and what she was going to do and took pictures of my current set up
I was really happy with how it went
April 16, 2026
Reply from Back Care Solutions
Thank you so much for our 5 star review!
We are glad to hear you had a great experience with the assessor!
Thanks
The BCS Team
Reply from Back Care Solutions
Dear Lizzi, Thank you so much for your lovely review. We are happy that our services met your expectations and that you are happy with your product.
Best Wishes
BCS Team
Outstanding Customer Service from the…
Outstanding Customer Service from the assessment to the set up of my work station.
First Class all the way
March 20, 2026
Reply from Back Care Solutions
Thank you so much for your 5 star review! We're happy to hear you had such a positive experience with our team.
Thanks
The BCS Team
expert service
The specialist that cam out to do a chair assessment for a member of my team was extremely knowledgeable and helpful
April 14, 2026
Unprompted review
Reply from Back Care Solutions
Thank you so much for our 5 star review! We are pleased to hear your assessment went well.
Thanks
The BCS Team
Excellent service
Thorough, clear information, expertise in back support, would use again!
April 9, 2026
Reply from Back Care Solutions
Thank you so much for our 5 star review! We are glad to hear you had a great experience and would recommend us in the future.
Thanks
The BCS Team
Excellent service!
Provided what was recommended.
Arrived on the date given.
Once the chair was delivered, everything I needed to know about the chair was explained to me thouroughly.
April 10, 2026
Reply from Back Care Solutions
Thank you so much for your 5 star review!
We’re delighted to hear your items arrived on time and that everything was explained thoroughly.
Thanks
The BCS Team
Reply from Back Care Solutions
Thank you for our 5 star review!
We are really glad to hear you received great service and your happy with our products!
Thanks
The BCS Team
Great service
Delivery was swift and communication was great.
who would have thought that a simple chair can put such a huge smile on your face!!!
April 8, 2026
Reply from Back Care Solutions
Thank you so much for our 5 star review! We are really pleased to hear you are happy with your chair and that you had great service across the teams.
Thanks
The BCS Team
Lovely personal experience
Lovely personal experience. The right questions about setup were asked, and all packaging was cleared and taken away.
March 25, 2026
Reply from Back Care Solutions
Thank you so much for your 5 star review!
We are pleased to hear you had a great experience with our teams.
Thanks
The BCS Team
Absolutely amazing service from Back…
Absolutely amazing service from Back Care solutions...well worth 5 stars plus more . The quality of there products are fabulous...thank you Tracey xxx
April 7, 2026
Reply from Back Care Solutions
Thank you so much for our 5 star review! We are really glad to hear you have had a great experience with us and that you are pleased with the quality of our products.
Thanks
The BCS Team
Very fast service
April 7, 2026
Reply from Back Care Solutions
Thank you for our review! We are glad to hear you had a fast service.
Thanks
The BCS Team
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