Back Care Solutions Reviews 2,629

The service I received was great and delivery was much quicker than expected. 

Delivery went really well. Keith text me to let me know he was on his way and set up everything perfectly 👌

I have nothing but praise, I was updated about delivery in a clear way I understood and what would happen on delivery day.

Delivery day the chap was lovely and polit and cleaned up afterwards too. They answered all my questions on the desk and make it super easy to understand which was great.

Since getting the desk set up and the product itself has been great and already seeing the benefits of it and it’s a great quality product as well.

Highly Recommended😊

The privacy screens works well and provides privacy when on the move or indeed in the office. It also acts as an anti glare shield which is also useful.
I’ve dropped a star because the magnetic hold does not work when the laptop is closed and you have to reapply the screen on each use

The chair that I have now, is so much better. so comfortable and supportive.
The whole process from the original assessment to the installation of my chair has been so smooth and efficient. Both technicians I have dealt with were professional, friendly and listened to what I needed. Totally recommend.

Friendly helpful, staff. Very respectful in my home and thoroughly setup the equipment needed, explaining how to use it.

The service was excellent and the communication during the process of delivery exemplaraly. Thank you and well done.

The service I received from your team was excellent, particularly from the contractors who visited my home and helped me obtain and create the right workstation that meets my medical needs.

Excellent service and quality chairs, would highly reccomend.

I got a new chair and desk from Back Care solutions. Their communication was excellent keeping me updated on my order. Their representative Ian, who set up my chair and desk was very friendly, knowledgeable and helpful. He went through all the functions of the chair and made sure I was comfortable before leaving. Overall, a very positive experience

I am incredibly pleased with the chair that was provided by yourselves. Delivery was on time and the team member explained the mechanics of the chair and ensured that I was fully content with the chair before they left. Really great service.

The chair was delivered as arranged & the technician that delivered the chair was most helpful. He took the time to explain exactly how the chair worked and set it all up for me in my office.

My equipment was purchased through Access to Work and the whole process was simple and slick with great communication and a wonderful delivery and set up service with wonderfully helpful and polite technician. The equipment ( Sit/stand electric desk and a wonderful ergonomic chair with built in lumbar support and heat packs) has had such a positive impact on my working day. I am finally sitting in a comfortable chair that fits me (I'm very short!) and having the lumbar support and heat helps to alleviate my back pain from failed back surgery really makes a difference.

Two months ago, my company ordered a chair for me from Back Care Solutions Limited. The chair is super comfortable and perfectly suited to my needs. The service was excellent and the communication was excellent. I have no complaints and recommend them.

The whole service has been wonderful so far. The initial assessment with Adam Haydock was great – I found him to be very knowledgeable of my various conditions and very understanding. I was initially a bit sceptical about the appointment as I didn't expect there to be much available to help, however I came away from the appointment feeling really positive about all the suggestions, in particular the ways in which a new chair could be made to suit my various needs.

The measurement service was also great. Keith was brilliant at keeping me in the loop about what time they were due to arrive and double checked I was happy for someone else to attend who was training in the assessments (apologies I can't remember his name). Keith explained everything to me in full through each stage of the appointment. He ensured I was comfortable on the mock up chair throughout the appointment and was happy to add further things in order to make the chair the most comfortable it could be. Both men were chatty and made me feel relaxed throughout. Again they were very knowledgeable about different conditions.

Excellent service, I could not think of anything at all that you could do to improve.

The support and care given were fantastic and i cant rate them highly enough. Keith was amazing and was very supportive in making sure it was set to the right dimensions to give me maximum comfort and support and it has really made a difference.

Made arrangements to have my own Opera ergonomic office chair serviced and a repair undertaken. Excellent and prompt communication from everyone at BCS. The chair was expected when I dropped it off and ready for me when I collected it 2 days later, as agreed. The work done was given the chair a fresh lease of life.

I'm pleased with the service I received from start to finish. I was contacted within two days of ordering the chair to arrange delivery. Despite the snow, the delivery driver arrived on time and was professional, friendly, and knowledgeable. He took the time to make sure I fully understood how the chair worked before he left. I'm a very happy customer

The company was very helpful and efficient when placing the order. The delivery driver/installation engineer was very friendly and accommodating.
Would recommend this company.

I had Back Care Solutions assess my seating arrangement for my work in a call centre for a major ISP. The process had been staggered due to my own error, but was straightforward. The technician I had on the day of the physical assessment was knowledgeable, understanding and pragmatic. I'm now waiting on my new ergonomic chair being built, but I am happy with the outcome.

Great professional service. Very supportive and informative process. Would recommend.