Bought two t-shirts After paying on their website, they went RADIO SILENT. No package on its way No response to their mails So of course, I tried emailing support. A month goes by, no respons... See more
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See what reviewers are saying
Backstage Originals has been outstanding in terms of the prompt seamless delivery of a t shirt I had ordered .Iwas provided with tracking from Royal Mail .I am very happy with my quality t shirt and c... See more
Your imaginative products have made my Christmas gifting easy and entertaining! They are of an excellent quality and something different to buy in a world that seems to be increasingly lacking in hum... See more
dont bother ordering online, if the item arrives damaged (which it likely will if its anything but clothes since they used just a plastic bag), they wont bother responding to your emails. wish I ha... See more
Company details
Information provided by various external sources
Unofficial #Banksy store | Official @AmplifiedTees merchandise | @DCComics & @Marvel merchandise
Contact info
31 PEMBRIDGE ROAD, W11 3HG, London, United Kingdom
- sales@backstageoriginals.com
- backstageoriginals.com
2.9
Average
1K reviews
Asks customers to review
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Hasn’t replied to negative reviews
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I haven´t receive my purchase.....
June 17, 2025
DO NOT ENGAGE WITH THIS BUSINESS
DO NOT ENGAGE WITH THIS BUSINESS. I ordered 2 T-Shirts, they never got to me, impossible to even get in touch with the store (never reply on emails, they don't pick up the phone) and they have yet to process a refund for me. At this point I have asked more than 10 times.
This is not a legitimate business. Save your money and your peace of mind.
March 19, 2025
If I could give a no star I would
If I could give a no star I would. Bought a hoodie for my son and want to exchange it for another size or get a refund. I have sent 2 emails and haven’t heard anything from them. They don’t even acknowledge having the email, which they have or I would have had a message saying unable to deliver. Don’t order from these save your money. Disgusting customer service. They are quick to take the money but not bothered with customer care. Tell all your friends not to buy from these. Order from a reputable supplier not cowboys. STAY AWAY
May 29, 2025
Unprompted review
Thin T-Shirts - Size Up recommended
Lots of T-Shirt designs, but the quality of the shirts are very low...quite thin. I'm scared to give it a first wash, as it's probably gonna be baby size when it comes out.
I'm a Large, but bought XL to account for shrinkage.. and that fit like a Medium. So I went into the store and swapped for a 2XL which fits fine, but I'm not washing it until after a gig i'm going to... just in case.
They had no issues in store with a swap, literally hand mine over and they gave me the other - same design. Initially I bought online, and delivery was fine and on time.
I haven't experience any customer service issues online, so can't comment on that
May 22, 2025
Unprompted review
The t shirts are great quality
The t shirts are great quality, comfortable to wear and the designs are quite striking. Overall very happy with my order.
April 17, 2025
I ordered a tank top to Denmark and it…
I ordered a tank top to Denmark and it came after 11 days
May 1, 2025
Unprompted review
I sent my order to my mailing address…
I sent my order to my mailing address where my friend lives
I waited until all my shopping was delivered.
Yesterday I met with my friend and one Amazon delivery and your four t shirt package was not with them.
I'm thinking that something or one must have taken them. Can you help me with this.
I'm sorry but I thought that you might.
I'll order your website again but it needs to be signed for or put so where it's not in the open. Sorry
Kevin McLean 200 Edward Street Cambridge N3C1K5
March 20, 2025
I ordered my tshirt on 21 March and am…
I ordered my tshirt on 21 March and am still waiting for it. I emailed the company asking when I may expect to receive it and never got a response. So that's why I'm rating your service crap but I doubt anyone will read this anyway 😡
March 20, 2025
Backstageoriginals provided fast…
Backstageoriginals provided fast delivery and excellent quality. While I had no issues personally, customer service could improve responsiveness to queries. Overall, a reliable company for great band merchandise that fits well and feels premium. Would recommend and buy again!
February 2, 2025
Unprompted review
Awful service
I ordered 2 t-shirts, sizing wasn't right so I wanted to return. Since then, no response to 4 emails or 2 vm's. Awful service. Do not recommend.
March 19, 2025
Unprompted review
Besides great products
Besides great products, more important a great customer service!
February 16, 2025
Charcoal, Johnny Cash T shirt
T shirt looks really good, well made and the order arrived really promptly- what more do you ask?
February 17, 2025
Good service , great execution
Very quick turn around great quality products. A hand written note was put in a shipment explaining why an item was missing and when it would roughly arrive. It came ahead of expectations
February 16, 2025
Order has been delivered to wrong door
Order has been delivered to wrong door. They did nothing with it. No money and no tshirts. Do not buy from them.
February 15, 2025
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